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June Team Training

Let’s Try it Out:

Experience S26

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Retail | Training

Training Use Only

CONFIDENTIAL

Best Capture Experience

Horizontal Lock¹

Use the new Horizontal lock to get cinematic stability and consistent framing, even during fast or unpredictable movement. Powered by real-time motion analysis from the gyroscope and accelerometer, it works with Super steady to reduce shake while keeping your horizon level when activated.

Off

1. Super Steady using the Horizontal Lock results may vary depending on editing method and/or shooting conditions.

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1. Super Steady using the Horizontal Lock results may vary depending on editing method and/or shooting conditions.

Customers are constantly filming moments that involve movement like kids playing sport, pets running around, vlogging during holidays, or walking while recording.

Horizontal Lock helps keep footage smoother and level even while moving.

Everyday Scenarios

Walk while recording a video
Slightly rotate your phone while filming
Notice how the subject stays level and stabilised even while moving

Enable Horizontal Lock

Horizontal Lock

Open the Camera app

01

Tap Super steady with horizontal lock

04

Tap the Super steady icon ( ) at the top of the screen

03

Switch to Video mode

02

Reduces shaky footage
Helps videos look smoother
Great for everyday moments like kids, pets, concerts, travel, and sports

Key Benefits

Try it Yourself

Trainer Say:

Here are some more scenarios that our customers can be using Horizontal Lock, it really is a feature everyone can benefit from.

To enable Horizontal Lock you just need to follow some simple instructions.

Open the Camera
Switch to Video Mode
Tap the Super Steady icon in the top-right of the screen
Tap Super Steady with Horizontal Lock, it is the last icon all the way on the right

Once you have followed these steps all you need to do is start recording and the feature will kick in so feel free to walk around and record or simply rotate the device.

Be sure to show your customer the footage you just recorded so they can really see the feature in action.

Trainer Do:

Demonstrate the feature live, with your own device or in store display, using the above steps to show how easy it is to use the feature.

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4

Retail | Training

Training Use Only

CONFIDENTIAL

Style

Create

AI Edit Experience

Generate

Add cheesecake please.

Photo Assist¹

With the enhanced AI image generation model, you have even more control when editing your photos. Simply enter your desired description, and AI regenerates the image how you want it. When you add an object, it integrates it seamlessly with the original. Style also lets you transform your images into a variety of fun, unique styles.

(TBD) How to Demo on Retail Mode: Go to Gallery > Select a photo > Tap Galaxy AI icon > AI eraser, Move, Create, or Style

1. Requires Samsung Account. Compatible with JPG, PNG, GIF and MP4 formats. Visible watermark overlay applied and accuracy of results is not guaranteed.

Key Feature

Trainer Say:

Next key feature is Samsung’s AI Editing Experience using Photo Assist. Imagine being able to level up your photos to look like a master photographer, without needing the photography skills.

With Galaxy AI you can now create whatever comes to mind, took a bit out of your desert before your partner could get a pic for their story, just fix it with Photo Assist’s Create function. All you need to do is describe what you want to change and Galaxy AI will handle the rest. You can even blend images together and have Galaxy AI make it seamless.

Now what if you already have an amazing photo but you want to and just a little bit of OOMF! Using styles we can bring new energy and life to existing photos. Think anime, pop art, sci-fi, choose your favourite and see how Galaxy AI understands the original picture and weaves the style throughout.

Let’s say you had to apply some form of style to your life, will it look like the colours of a Wes Anderson film, would everything resemble strokes of an oil painting or even the simplicity of a drawing, which would you choose?

*ACKNOWLEDGE RESPONSES*

The possibilities are endless when it comes to restyling and creating images from scratch and you might think it sounds difficult to use but do not worry, I will show you now.

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* Samsung Account may be required to use certain AI Photo Assist features. Edit Suggestion is compatible with JPG, PNG. GIF and MP4 formats. Edit results may vary depending on the photography or filming condition. Images generated by the Live Effect feature will be saved in MP4 format. Editing with Generative Edit results in a resized photo up to 12MP. Editing with Portrait Studio results in a resized photo up to 9MP. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. Accuracy of results is not guaranteed. Basic Samsung Galaxy AI features are free. Future releases may be offered on a paid basis. Different terms may apply for third party AI features.

Photo Assist

Customers are constantly taking and sharing photos whether it’s for social media, holidays, special moments, or everyday memories.

Photo Assist helps make editing simple without needing advanced editing skills.

Everyday Scenarios

Try it Yourself

Makes editing quick and easy
Helps personalise photos in seconds
advanced editing experience needed

Key Benefits

Open Gallery and select a photo

01

Enter a simple prompt like: “Change shirt colour to blue”

03

Tap

Generate

04

Tap Galaxy AI icon then “Create”

02

Try background changes

Change the background to something fun or more premium
Experiment with simple prompts and styles

05

Try different styles

Tap Galaxy AI icon then “Style”
Try styles like: Watercolour, Comic, Retro, Anime, Pop Art

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Trainer Say:

There are so many benefits to Photo Assist such as making editing quick and easy, helps personalise photos in seconds and also provides an advanced editing experience. How do you think you could personally benefit from Photo Assist?

*ACKNOWLEDGE RESPONSES*

Accessing Photo Assist is as easy as can be!

Open your gallery and select the photo you wish to edit
Tap on the Galaxy AI icon (it looks like 4 stars) and then select “Create”
Enter a simple prompt of what you would like to add or edit. For example, “Change shirt colour to blue”.
Tap Generate and see what happens
Continue making edits such as trying background changes
Select style to bring new energy to your existing photos.

It is that easy! I would recommend having a photo and prompt that you are familiar with to provide your customers with a consistent experience but also feel free to let your customer decide what to do for some added fun.

Trainer Do:

Demonstrate the feature live, with your own device or in store display, using the above steps to show how easy it is to use the feature.

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6

Retail | Training

Training Use Only

CONFIDENTIAL

Now Nudge & Now Brief

* Supported languages (13): �English, Korean, Spanish, Portuguese, French, German, Italian, Chinese, Japanese, Polish, Hindi, Thai, Vietnamese

* Supported apps: Samsung Messages, Google Messages, Google Chat, WhatsApp, WhatsApp Business, KakaoTalk, LINE, Viber, Signal, Instagram (DM), Tango, NTT Docomo Messages, KDDI Messages

Now Nudge

The Galaxy S26 Series offers AI assistance in meaningful moments even before you ask. While you're texting, it understands the context and offers relevant actions like opening your calendar, recalling conflicting schedules, or sharing photos with a tap. And when booking a flight or signing up, it securely auto-fills your personal details.

Key Feature

* Auto-fill uses on-device personal data (e.g., passport photo, address entry history) to recommend suggestions.

Trainer Say:

Moving onto to productivity it is so easy to manage your schedule, communicate with friends and family and have the important information ready for you when you need it. This is all thanks to Now Nudge.

You can give Now Nudge access to as much, or as little, information as you like to allow it to streamline communication. Let’s say your family member wants to know if you are free for lunch on Saturday, Now Nudge will check your calendar in the background and let you know if you have a clash, or maybe you have this lunch in your calendar and your family member needs the details, Now Nudge will allow you to send all the calendar details with a single tap.

Imagine you and your friends went on a trip overseas and a friend wanted all the content you captured. All they need to do is ask and Now Nudge will search your gallery for all related content for you to easily select and send in an instant.

Lastly for those important forms that might need private information, like your passport info, Now Nudge can securely store the information behind biometrics and locally on your device while also allowing you to autofill this information when needed. Much safer than saving your details to a web browser.

Enough about what Now Nudge can do, let’s talk about how you can benefit from Now Nudge.

*ACKNOWLEDGE RESPONSES*

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Customers are constantly switching between apps to organise plans, save dates, open locations, or contact people.

Now Nudge helps reduce steps by recognising useful information directly from messages and suggesting the next action instantly.

Everyday Scenarios

Ask a teammate or friend to send messages like:

“Dinner Friday at 7pm?”
“Let’s meet at Chadstone at 1pm”
“Do you have Fanny Sing’s number?”

Then, look for suggested actions above the keyboard. Try:

Add to Calendar
Open Maps
Share Contact

Enable Now Nudge

Now Nudge

Tap

Settings

01

Select

Galaxy AI

02

Saves time
Reduces app switching
Makes everyday organisation easier
Helps complete tasks faster with fewer steps

Key Benefits

Try it Yourself

* Now Nudge feature requires a Samsung Account login. Available functions and features may vary by country, region and language. Text message prompts available with certain third party messaging apps including Samsung Messages, Google Messages, Google Chat. Based on availability at the time of product launch. May change without notice. Share photos in Now Nudge works by analysing available image content. Accuracy of results is not guaranteed.

�

Select

Now Nudge

03

Activate

Now Nudge

04

Trainer Say:

With Now Nudge allowing us to not have to switch between apps just to find basic information and understands the conversations we are having there will be plenty of customers who will want to know how they can start benefitting from the feature.

Enabling Now Nudge could not be simpler, just follow the following steps:

Open Settings
Select Galaxy AI
Select Now Nudge
Activate

BONUS. To get the most out of Now Nudge, while still ensuring privacy and security, make sure you have a fingerprint lock set and enable “Personal Data Intelligence”.

Feel free to try it yourself using prompts like these *gesture to prompts*.

If you need to show a customer in store you can easily access a video of the feature in action on the home screen of demo devices with RMS installed.

Trainer Do:

Demonstrate the feature live, with your own device or in store display, using the above steps to show how easy it is to use the feature.

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8

Retail | Training

Training Use Only

CONFIDENTIAL

Bixby¹

As your intelligent device assistant, Bixby understands your requests precisely, providing seamless troubleshooting and various solutions. Answers include on-screen quick access, so you can apply or adjust settings instantly without extra steps.

More AI Experience

1. Bixby service availability requires Samsung Account login and data connection. Available functions and features may vary by country, region, and language. Bixby only recognizes certain accents and dialects of English (UK), English (US), English (India), French (France), German (Germany), Italian (Italy), Japanese (Japan), Korean (South Korea), Mandarin Chinese (China), Spanish (Spain), Portuguese (Brazil) and Spanish (Latin America). Other supported languages may be added in the future. Not all accents, dialects, and expressions may bae recognized, and actual performance may vary depending on pronunciation, voice level, and the surrounding environment. Use of Bixby may be limited in certain situations such as when recording media (Video/Game/Voice), during calls, Maximum Power Saving mode, Emergency mode and Samsung Kids. Service availability may vary by country/service provider/language/device model/OS version. Bixby controls selected apps, other apps to be supported. To control SmartThings enabled devices with Bixby, first connect the devices to the SmartThings app. For more information, visit the SmartThings website (www.samsung.com/smartthings).

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Customers often multitask throughout the day whether they’re cooking, driving, working, or getting ready in the morning.

Bixby helps them complete tasks hands-free using natural voice commands.

Everyday Scenarios

Try commands like:

“Open YouTube and Notes in split screen and set a 10-minute timer”
“Help me optimise my device”
“Turn on Bluetooth, connect with Buds 4 Pro and open Spotify”

Activate Bixby

Bixby

Hands-free convenience
Faster multitasking
Easier device control

Key Benefits

Try it Yourself

* Bixby service availability requires Samsung Account login and data connection. Available functions and features may vary by country, region, and language. Bixby only recognises certain accents and dialects of English (UK), English (US), English (India), French (France), German (Germany), Italian (Italy), Japanese (Japan), Korean (South Korea), Mandarin Chinese (China), Spanish (Spain), Portuguese (Brazil) and Spanish (Latin America). Other supported languages may be added in the future. Not all accents, dialects, and expressions may be recognised, and actual performance may vary depending on pronunciation, voice level, and the surrounding environment. Use of Bixby may be limited in certain situations such as when recording media (Video/Game/Voice), during calls, Maximum Power Saving mode, Emergency mode and Samsung Kids. Service availability may vary by country/service provider/language/device model/OS version. Bixby controls selected apps, other apps to be supported. To control SmartThings enabled devices with Bixby, first connect the devices to the SmartThings app. For more information, visit the SmartThings website (www.samsung.com/smartthings).

Voice Activation

Side Button

Activation

01

Say:

“Hi Bixby”

02

Open Settings
Tap Advanced Features
Select Side Button
Set Long Press to Bixby

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10

Retail | Training

Training Use Only

CONFIDENTIAL

AI Display

Privacy Display¹

The S26 Ultra’s exceptional display uses advanced technology to protect your privacy by making your screen less visible from side angles. It can automatically hide your screen when entering passwords, be set individually for each app, or obscure only notifications, keeping your information fully private.

Key Feature

S26 Ultra

1. Privacy Display feature controls the screen's viewing angle to limit peripheral vision. Some changes in image quality may occur outside the viewing angle. When activated, some information may still be visible to others depending on the viewing environment, such as angle or brightness. Caution is advised when exposing sensitive information. Available for specific apps once they are manually enabled in Settings. Use of screen protectors may impact the performance of the feature and may not be suitable for users with vision or accessibility requirements.

Trainer Say:

Now for the headline feature of the Galaxy S26 Ultra, Privacy Display!

While all the features we have discussed today are available on the whole S26 Family, this one is an Ultra Exclusive Experience.

Privacy Display is for those moments where you do not want those around you seeing what is happening on your device. Whether it be your messages, banking or gallery, maintain your privacy when you want. It works like a privacy screen protector and blocks the view of the screen from different angles.

Not only can we have Privacy Display turned on or off all the time, you can have the feature automatically enable and disable based on the apps you are using. For example, I could not care less if people are seeing me scroll through Instagram but they do not need to see the messages being sent between my best friend and I. Enabling the right settings means that the second I open the Messages app Privacy Display turns on and the second I return to IG, the feature turns off.

What kind of scenarios can we see our customers wanting to use this feature?

*ACKNOWLEDGE RESPONSES*

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1. Super Steady using the Horizontal Lock results may vary depending on editing method and/or shooting conditions.

Customers regularly check messages, banking apps, notifications, and passwords in busy public spaces like trains, cafés, and shopping centres.

Privacy Display helps keep sensitive information more protected from side viewing angles.

Everyday Scenarios

Set Privacy Display to activate for selected apps or notifications
Open an app from a side angle
Compare visibility with Privacy Display on and off

Enable Privacy Display

Privacy Display

Open

Settings

01

Tap

Display

02

Adds extra privacy in public spaces
Helps protect sensitive information
Gives customers more confidence using their phone in busy environments

Key Benefits

Try it Yourself

Turn on Privacy Display

03

You can also:

Activate Privacy display from the Quick panel by swiping down from the top of the screen.

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Key Takeaways

This month’s features are designed to make everyday experiences:
Easier
Smarter
More convenient
More secure

The best way to build confidence with these features is to experience them yourself and use them naturally in customer conversations.

Give it a Go:

Elites:

Get at least 2 team members to try the feature themselves
Run at least 2 live feature demonstrations with customers

Team:

Have at least 3 customer conversations using the feature
Try at least 3 live demonstrations with customers this month