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WORK EFFICIENCIES

AND SELF-CARE

Sustaining the Work When Capacity Is Tight: Simple Systems to Save Time, Reduce Rework, and Protect Staff Energy

Sustainability Webinar 2 :

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Please share in the chat:

    • Your name
    • Where you're joining from
    • Share any helpful tips or vote on your favorite tip here 🙂

Before we get started....

If you are in a rush in the morning....

save time by having breakfast while cleaning your teeth!

Put soap and water in a blender, turn it on, and bam, it basically cleans itself.

Cutting in half allows me to store 2 more balls

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Today’s Focus

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Sustainability through work efficiencies

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5 Simple tips for work efficiencies

Work design and personal recovery

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Type of Data Visualizations

Coming up next

    • Build to go language
    • Create templates
    • MVP concept
    • Workflows
    • One stop shop

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Sustainability through work efficiencies

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Sustainability Depends on People and Systems

Intended to stay at their agency in the next year

Why this matters

ASTHO describes staffing and workload as core public health agency issues. Chronic understaffing, delayed hiring, workload imbalance, burnout, and turnover can create a toxic cycle where productivity decreases, turnover increases, and remaining staff experience more strain. (Tillema 2025)

Public Health Workforce (duBeaumont, 2024)

75%

Findings showed that improved processes could save workers about

5 hours per week, or more than 6 workweeks per year,

by reducing “work about work”, the time spent managing, finding, tracking, recreating, clarifying, and coordinating work instead of doing the core work itself.

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Sustainability Depends on People and Systems

When work is easier to repeat, find, share, and hand off, staff spend less energy on preventable rework and have more capcacity for public health work that matters.

Public health work is sustained when people have enough capacity and the work is clear enough to repeat, share, and hand off.

Why this matters

    • Gives staff more time for the core public health work they came here to do
    • Reduces time spent searching, recreating, clarifying, and following up
    • Helps teams manage current workload with less preventable strain
    • Supports recovery, engagement, and burnout prevention
    • Makes the work easier to repeat, share, and sustain

What helps sustain the work

    • Simple efficiencies reduce job demands

Less searching, rebuilding, clarifying, redoing, and remembering

    • Work design practices increase job resources

Clear roles, realistic workload, autonomy, support, feedback, and psychological safety

    • Personal recovery practices restore energy

Breathing, movement, sleep, reflection, boundaries, joy, and recovery time

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5 Simple Tips

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Create a shared document with tabs for:

    • Project description
    • Program elevator pitch
    • Staff bios
    • Survey description
    • Recruitment language
    • Partner email language
    • Data limitations language
    • Standard definitions
    • Resource/referral language
    • Frequently asked questions

Tip 1: Build a go to language bank

Stop rewriting the same words from scratch, that is a sustainability risk.

Fun test for your team:

The copy and paste scavenger hunt, see who can find XXX the fastest to win a treat.

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Tip 2: Template the repeatable work

If staff recreate the same email, report, or agenda from scratch every month, that is a sustainability risk.

Example: Your boss asks, “Can you put together a quick presentation on the updates of your work by the end of the month?”

At first, it sounds simple. Then the work becomes:

    • Searching for the most recent logo
    • Copying slides from three old decks
    • Reformatting fonts and colors
    • Rebuilding the same data slide
    • Looking for the latest numbers
    • Rewriting the project overview again
    • Wondering which version was actually final
    • By the time the deck is done, the “quick update” has taken way more time and energy than expected.

.

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Tip 2: Template the repeatable work

Create a simple template:

    • Teams design components set in the program
    • Title and purpose slide
    • Agenda slide
    • Project overview slide
    • Bar graph/trendline slide with colors, font, labels and interpretation prompt
    • Table
    • Key findings slide
    • Next steps slide
    • Support or decision needed slide
    • Resource/contact slide

.

If staff recreate the same email, report, or agenda from scratch every month, that is a sustainability risk.

Key message:

The goal is not to make every presentation look identical. The goal is to give the team a reusable starting point so staff spend less time rebuilding slides and more time updating the content, interpreting the data, and deciding what action is needed.

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Build a strong core:

    • Who is your audience?
    • What is the purpose?
    • What action, decision, or next step should this support?
    • What are the 2 to 4 key takeaways?
    • What evidence supports those findings?
    • What might the audience still want to know?

Before adding more...

Ask a colleague or boss

    • Is this enough for the audience to understand the main point and use the report?

Tip 3: Create a minimum viable report

A minimum viable report is the simplest useful version of a report that gives the audience enough information to understand the issue, make a decision, or take the next step without overbuilding the report or product.

Key message:

Sometimes we build an everything bagel report when the audience only needed a plain bagel with cream cheese.

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Pick one workflow that causes friction:

    • Monthly reporting
    • Data requests
    • Quality assurance checks
    • Referral follow-up
    • Partner or employee onboarding
    • Grant deliverables
    • Meeting follow-up
    • Dashboard updates
    • Community presentation requests

Tip 4: Map One Annoying Workflow

Save energy through investigating friction invisible spots with workflows by make them visible.

Example: Quarterly report due to partner

Everyone says:

“Oh, it’s just a quick quarterly report.”

Then you map it and realize:

    • Six people touch it
    • Three files are duplicated
    • Two people are waiting on data
    • One chart gets rebuilt every quarter
    • One person knows where the source data lives
    • Three people are unsure who owns final review
    • The final version is saved in someone’s downloads folder
    • Nobody knows why one table is still included, but everyone is afraid to delete it

Time to refine the process....

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1. Project chat

Keep report-related updates, questions, and decisions in one thread or channel.

2. Task tracking

Use Planner or a task list to assign each stage: Data pull, Data quality check, Analysis, Chart updates,

Narrative summary, Partner review

Final approval.

3. Shared documents

Store files in one place: Source data,

Draft report. Chart templates, Partner feedback, Final report

4. Final version folder

Create one clearly labeled place for approved products.

Tip 4: Map One Annoying Workflow

Give the workflow one home: one place to talk, track, store, and finish the work.

For the quarterly report, create one Teams channel or project space with:

Your inbox can receive the work, but it should not be the place where the work lives forever.

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Use one connected system when possible.

The goal is not a huge build. Start with 3 to 4 connected functions:

    • A place to communicate
    • A place to track tasks
    • A place to share or store files
    • A place to manage deadlines

Option A: Microsoft ecosytem

(TEAMS/Outlook/OneDrive/Todo list)

Option B: MONDAY/Asana/Google email-documents

Tip 5: Use a one-stop system

The goal is not to adopt every platform. That can become more work about work. A good starting system only needs a few functions: where we talk, where we track tasks, where files live, and where deadlines live. If those four things are clear, a lot of daily friction goes down.

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Self Care Tips

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Let’s take a moment to breathe

Classic box breathing

4-inhale

4-hold

4-exhale

4-hold

Alternative breathing

4-4-4 skip exhale hold

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Shift to self-care:

Self-care helps people recover. Better systems reduce what they have to recover from.

Staff energy is affected by both personal recovery and work design.

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Work Design Practices

Self-care helps people recover. Better systems reduce what they have to recover from.

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Personal Recovery Practices

Self-care helps people recover. Better systems reduce what they have to recover from.

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Manage your energy, not just your time

Traditional time management asks: “How do I fit more into the day?”

Energy management asks:

“What types of work fit my current energy level, and what recovery supports help me keep working sustainably?”

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Manage your energy,

not just your time

1.Track your energy for a few days.

2.Choose 3 to 4 common types of work from your week.

3.Identify the energy each type of work requires.

4.Name what drains energy during each task.

5.Add one better work design strategy.

6.Pick one change to test next week.

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Self-care check-in and goals

Emotional self-care

This includes hobbies, unplugging from technology, expressing feelings, appreciating strengths, taking rest days, learning new things, laughing, and using self-nurturing activities.

Physical self-care

This includes health appointments, resting when unwell, drinking water, getting enough sleep, eating regular meals, exercising, spending time outdoors, hygiene, and nutrition.

Social self-care

This includes making time for friends or family, staying connected with people at a distance, having meaningful conversations, asking for help, doing enjoyable activities with others, spending quiet time with a partner, and meeting or talking with new people.

Professional self-care

This includes seeking support at work, maintaining a comfortable work environment, connecting with coworkers, balancing work and leisure, taking breaks, setting limits with unreasonable tasks, pursuing professional development, and seeking recognition when deserved.

Spiritual self-care

This includes nature time, community or volunteer activities, religious or spiritual practices, gratitude, meditation, quiet reflection, using personal strengths and values, and appreciating beauty through music, art, literature, or other sources.

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Coming up next....

Webinar 1: Strategic and Operational Sustainability, Introduction to sustainability frameworks and how to conduct a PSAT assessment.

Webinar 2: Work Efficiencies and Self-Care

Practical strategies to conserve staff time and energy by simplifying repeatable work, improving documentation, creating reusable templates, and using small tests of change to support more sustainable workflows.

Webinar 3: Efficient Onboarding, Offboarding, and Retaining Organizational Knowledge (June 11th 12-12pm)

Focused strategies for strengthening workforce continuity through effective onboarding and offboarding practices, documentation, knowledge transfer, and retaining institutional knowledge within local health departments.

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QUESTIONS OR COMMENTS