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ECN CONNECT

Connecting our team in new and exciting ways

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�WE WERE INSPIRED

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Recently, several of our team members had the honor and privilege of visiting our Brown Construction of Canada friends in their Alberta, Canada offices.

We were so inspired by their company, their team, and their culture, that we have decided to increase our focus on company connections,

across all departments and in all areas of our business.

We would like your help in doing so.

In the following pages, you will find many of the processes, policies, and procedures we have noted as areas that could benefit from being

freshened up, enhanced, and/or improved.

Prior to the next Operations Meeting, please make note of the two items that resonate most with you, or that you feel will best benefit your department so that we can begin planning for this implementation.

For those of you who don’t know, about a month ago a group of us went to visit with Brown Construction of Canada. Brown Construction is Canada’s largest commercial construction company. They have offices in Canada, the United States, Australia, and Asia.

They have roughly 5000 full-time employees and up to 10,000 with their seasonal trades.

Quite a bit larger than our 200 employees.

We have built three houses for their CEO, Peter Donohue, and we have developed an amazing relationship with Peter and his team. They have been the inspiration for many of our processes and procedures. For starters, they introduced us to Kouzes & Posner’s Leadership Challenge and helped us discern our Core Values.

Peter sees in ECN a company worth helping. A company worth mentoring.

When Peter heard that we were leveling up our education and training department, he asked his team if they would spend some time with us. They said, “Absolutely”. Mitch Owens, their Chief Education Officer, reached out within a day of Peter’s request and offered to host us. This 130-year-old company offered to share their knowledge and wisdom with us so that we could get ahead of the curve and avoid some of the mistakes they made along the way.

Photo Credit: iStock (link in photo)

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LEADERSHIP DEVELOPMENT

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Define leadership competencies expected of all leadership positions.
Articulate leadership goals and objectives for all levels of leadership.
Create Leadership Management Program for managers and supervisors.
Develop Professional Leadership Program for executives and key department leads.
Implement Leadership Culture Program for Employee Owners.

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EDUCATION & TRAINING

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Review current learning management system and asses to be sure it is meeting our needs.
Build pathway programs (toolkits) for all positions and departments.
Define expected competencies for each position.
Create courses and curriculum specific to the pathways and competencies for each position.
Develop trainings that facilitate a more successful onboarding and offboarding process.
Put mechanisms in place to monitor employee progress and provide feedback regarding that progress.

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HUMAN RESOURCES

Perform strategic review of Mission & Vision.
Review and revise Employee handbook to ensure that presentation and tone are on-brand.
Evaluate hiring practices to confirm that consistent and thorough procedures are being followed.
Employ more complete onboarding and offboarding practices.
Coordinate mentoring, buddy, and coaching programs.
Enhance employee engagement.
Implement workforce management forecasting to assist in strategic planning.
Monitor and guide team members in career & performance objectives.

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COMPANY COMMUNICATIONS

Define communications requirements and expectations that will be incorporated into all company documents and messages.
Create a central department through which all information will be managed.
Communicate with all departments to gather team member- and project-related stories.
Plan and distribute content with a strategic and intentional focus.
Develop and enhance Elite Construction’s presence on all utilized social media platforms.
Implement workforce management forecasting to assist in strategic planning.
Prioritize Employee Recognition Program.

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INFORMATION MANAGEMENT SERVICES

Review and assess all corporate software to determine if it is best for our team and the designated use.
Meet with each department to determine current and projected needs.
Create Standard Operating Procedures for Information Technology activities and acquisitions.
Develop and implement policies and procedures regarding company technology and equipment.
Develop or course method for managing and tracking all company devices.
Design organization process for storage and retrieval of company documents and resources.

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�LET’S CONNECT

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Thank you for your assistance in determining the best next steps in the implementation of ECN Connect.

We could not do this without you. Literally.

Prior to the next Operations Meeting, please use the following page to make note of the two items that resonate most with you, or that you feel will best benefit your department so that we can begin planning for this implementation.

We appreciate your insight and knowledge – please feel free to add any items that we may have overlooked.

Looking forward to working with you all on this project!

Questions?

Please contact Julia Bilotti, Asst. Dir. Education & Training

For those of you who don’t know, about a month ago a group of us went to visit with Brown Construction of Canada. Brown Construction is Canada’s largest commercial construction company. They have offices in Canada, the United States, Australia, and Asia.

They have roughly 5000 full-time employees and up to 10,000 with their seasonal trades.

Quite a bit larger than our 200 employees.

We have built three houses for their CEO, Peter Donohue, and we have developed an amazing relationship with Peter and his team. They have been the inspiration for many of our processes and procedures. For starters, they introduced us to Kouzes & Posner’s Leadership Challenge and helped us discern our Core Values.

Peter sees in ECN a company worth helping. A company worth mentoring.

When Peter heard that we were leveling up our education and training department, he asked his team if they would spend some time with us. They said, “Absolutely”. Mitch Owens, their Chief Education Officer, reached out within a day of Peter’s request and offered to host us. This 130-year-old company offered to share their knowledge and wisdom with us so that we could get ahead of the curve and avoid some of the mistakes they made along the way.

Photo Credit: iStock (link in photo)

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YOUR SUGGESTIONS PLEASE

DID WE FORGET SOMETHING?

Please use this space to note the two ideas that resonate most with you, or that you feel will best benefit your team:

Please use this space to suggest ideas that we may have overlooked:

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ECN CONNECT

Questions? Let’s Connect☺

Please contact Julia Bilotti, Asst. Dir. Education & Training

Connecting our team in new and exciting ways