McDonalds Plan
Menu Strategy
Sage S
Agenda
Research Question
What emerging social trends in flavors, dietary preferences, and eating behaviors within the U.S. market should McDonald's consider to inspire new or revised menu items that appeal to current and potential customers?�
Research Design/Methodology�(Using Secondary Market Research)
Key Findings
Based on market research
Business Case for Plant-Based Menu Options
Market Demand
Health
Opportunities
Ethics/Sustainability
Key Insights from Aschemann-Witzel et al. (2020), Research and Markets (2024)
Secondary Insights
Taste and Price
Trends
Naturalness and Transparency
Innovation
Key Insights from Aschemann-Witzel et al. (2020), Parry, J. & Szejda, K., (2020), Jahan, T. et al., (2024)
Implications
Based on findings
Implications and Business Plan
🌱 Strategic/Brand KPIs
KPI | What It Measures | Why It Matters |
New Customer Acquisition | New app signups or loyalty members tied to item | Expands brand reach |
Eco-Aware Purchase Intent | % who buy because of sustainability | Validates purpose-driven positioning |
Flexitarian Segment Growth | % increase in flexitarian meal purchases | Indicates growth in the target audience |
👥 Customer Sentiment KPIs
KPI | What It Measures | Why It Matters |
Customer Satisfaction Score (CSAT) | Survey score post-purchase | Measures immediate product reception |
Net Promoter Score (NPS) for New Item | Likelihood to recommend | Gauges advocacy and enthusiasm |
Social Sentiment Analysis | % of positive vs. negative mentions on social | Reveals brand perception and excitement |
App/Online Ratings | Star or heart ratings | Offers direct digital feedback |
Future Research
Consumer Behavior
Survey real people (primary research) to see why plant-based consumers do or do not eat at McDonald's; address their concerns
Failed Menu Items
Investigate past menu items (salads, wraps) that have been discontinued to analyze what consumers had to say about them and deduce why they failed
Competition
Dive into plant-based offerings from competitor fast food chains to how people have responded to them
Thank You
Works Cited
https://www.researchandmarkets.com/reports/5990085/u-s-plant-based-meat-market-focused-insights
ltd, Research and Markets. “U.S. Plant-Based Meat Market - Focused Insights 2024-2029.” Research and Markets - Market Research Reports - Welcome, www.researchandmarkets.com/reports/5990085/u-s-plant-based-meat-market-focused-insights. Accessed 7 Apr. 2025.
https://arc.cct.ie/cgi/viewcontent.cgi?article=1042&context=business
Parry, J. & Szejda, K., 2020. trategies to accelerate consumer adoption of plant-based meat: Recommendations from a comprehensive literature review., Washington, DC: Research Report: The Good Food Institute.
Jahan, T. et al., 2024. A Study on Importance of Branding and Its Effects on Products in Business. International Research Journal on Advanced Engineeringand Management, Volume 2, pp. 656-661.
Austin is one of the best places in America to be vegan, report says. (2024, September 26). CultureMap Austin. https://austin.culturemap.com/news/restaurants-bars/vegan/?utm_source=chatgpt.com
Franklin, L. (2023, May 24). Google search. Juicer Portal - Juicer Portal. https://juicerportal.com/which-us-city-has-the-most-vegans/?utm_source=chatgpt.com