Assessment Study of INREM’s WQM Course

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Survey Findings

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Objective

Through this study, we are trying to understand if the Water Quality Management (WQM) model is effective in supporting systems to create leadership across safe water programs in India

Assessment Study Roll-out approach

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1. We started with the initial TEST survey form to be sent to 2 people from each batch to understand how they are responding to the questions

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• Then updated the form (introduced Hindi) and sent it to all the WQM participants across 11 batches

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• Out of the total 950 participants of the WQM Course from Batch 1 to Batch 11,  135 have responded to the initial Survey form (14% of WQM course Participants)

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• Basic analysis of the responses received

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• Sampling for the final selection WQM participants for one-on-one interactions.

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• Finalize Detailed questionnaire . Interactions/interviews also consider people to compare how they did things earlier and how they do them after the course, considering that the mandate has been a constant

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• Conduct detailed interviews with sampled list of respondents

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• Analyse, Synthesize and present the final report

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State-wise 950 WQM Participants

from Batch 1 (August 2021 ) to Batch 11 (June 2022)

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Reference- INREM WQM Program on PDA

State-wise respondents to the google survey form

Respondent Organizations

Respondents across administrative levels

Total responses received - 135

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Village- 5

Block- 23

District- 60

State- 38

National-9

Involvement in JJM

Total responses received - 135

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Respondents directly involved in JJM - 90

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Not involved - 45

Usage of WQM Course content (ppt, video, any other training material) for further training?

Total responses received - 135

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Respondents who have used the content - 92

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who have NOT used - 43

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What is WQM course content being used for ?

Among the 92 respondents, some have selected multiple options/answers being given , regarding what has the content being used for

Respondents who have used WQ IEC tools such as Safe Water Learning Cards (SWLC), Five Finger Poster in their work

Total responses received - 135

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Respondents who have used the WQ IEC tools - 82

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who have NOT used - 53

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WQ IEC Tools used by the participants for?

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Among the 82 respondents, some have selected multiple options/answers being given , regarding what the IEC tools (SWLC/Five finger concept are being used for

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Summary- WQM Content Usage

• Out of the total responses received from Batch 1 to 11 (135) , more than half participants (68.1%) have used the WQM course content post the sessions as well
• The WQM content is mainly being used by the WQM participants for training other members of the district/block teams as well as the community members
• Further it is also being converted in the local language/localised context for the training purpose
• The WQ IEC tools such as the Safe Water Learning Cards/5 finger poster are being used by over 60% of the respondents for their own self knowledge as well as training field functionaries/community members. This could possibly be due to the easier explanation of WQ related problem, steps to be taken to address the problem, household level solutions and SWLC being made available/converted in local languages.

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Trainer Certification Program - Water Quality Trainers

Total responses received - 135

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Respondents who have undergone the Trainer Certification Program and became Water Quality Trainers- 72

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who have NOT- 63

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How has it helped the ones who have undergone the program?

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Among the 72 respondents, some have selected multiple options/answers being given , regarding how has it helped them post completing the Trainer Certification Program

Attending Guided Mentoring on Water Quality

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How has it benefited the ones who have attended the Guided Mentoring Sessions?

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Among the 87 respondents, some have selected multiple options/answers being given , regarding how has it benefited them post attending

Presenting Case Challenges in Guided Mentoring Sessions

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Respondents who have attended the Guided Mentoring sessions - 87

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Respondents who have presented case challenges in the guided mentoring sessions - 34

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Summary-Trainer Certification Program and Guided Mentoring on Water Quality

• Out of the total responses received from Batch 1 to 11 (135) , more than half participants (53.3%) have undergone the trainer certification program

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• WQM participants who have undergone the Trainer Certification Program, it has helped them to deliver trainings on WQ better and the trainings conducted now have more positive outcomes (communities are responding to the training by performing their tasks )

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• The guided mentoring on WQ is also found to be useful by the WQM participants , approx 64% WQM participants are attending the Guided Mentoring sessions and it is helping them understand the severity of WQ challenges shared from different regions, learning from the peers and also the opportunity of directly listening to the sector expert regarding the particular case challenge

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• Out of the 87 WQM participants who have responded to have attended the Guided Mentoring on WQ sessions, among them 34 have presented case challenge , this helps them to share their own/organizations work on WQ and the challenges faced.

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• As a platform -the Guided Mentoring on WQ seems to be useful for the WQM participants for understanding the different case challenges across different location ,Listening from the sector experts and peer-peer discussions.

New things which the respondents have learned �post attending the WQM course, Trainer Certification Program and Guided Mentoring on WQ

If the respondents have applied the learnings of the WQM course, Trainer Certification Program, Guided Mentoring on WQ?

Overall Summary

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• More than 80% of the course participants have benefitted from the course with increased knowledge on Water Quality and taking the course material/learnings in their implementation areas.

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• Trainer Certification Program is helping to create the WQ trainers who are getting the trainer skills, which is further helping them to deliver trainings on WQ better and the trainings conducted now have more positive outcomes than earlier

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• Weekly Guided Mentoring on WQ is providing a platform to WQM participants to share the challenges, learn and contribute their knowledge and experiences creating a wider community of practice on WQ

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• This is helping the participants to do their job better, spreading the knowledge on water quality to fellow practitioners and the communities.

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• To get more nuanced understanding of their work, detailed interviews will be conducted

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Next Steps

Sampling Strategy

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• Out of the total 950 participants of the WQM Course from Batch 1 to Batch 11,  135 have responded to the initial Survey form

(14% of WQM Participants)

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• Out of these 135 WQM participants who have responded,

90 are directly involved in the Jal Jeevan Mission across different cadres and administrative levels

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• Regarding the sampling strategy for detailed one on one interviews , our first criteria is the WQM participants directly involved in the Jal Jeevan Mission = 90

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• Out of these 90, we will randomly select ⅔ of the participants

(Kindly refer to the table here)

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*Also ensure that

-We will specifically include WQM participants who did not benefit from the course

-Reach out to some of the WQM participants who have not responded to the survey form but are taking ahead the learnings in their areas of action as per INREM’s knowledge

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