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Example Scenarios for WCAG Conformance

Conformance Options Subgroup, 25 March 2022

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Purpose

  • Describe scenarios in which conforming to WCAG could present challenges
  • Help develop a shared understanding of such situations across AGWG/WAI
  • Outline potential approaches to help mitigate such situations, including through:
    • Technical standards, in particular WCAG 3 (but possibly also ATAG and UAAG)
    • Accompanying technical guidance, such as Understanding and Techniques docs
    • Policies adopting WCAG (WAI does not develop policies but develops guidance)
  • Contribute to the development of current and future AGWG/WAI resources

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Attention!

  • This is a very early draft, and none of the content is set in stone
  • Lots of wording needs scrubbing and does not yet have consensus
  • It is not intended to be an exhaustive list of all possible situations
  • We are looking for your feedback on the usefulness of this work
  • Also, are there situations we have missed? Considerations to add?
  • We welcome all comments, suggestions, and active contributions

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Bugs and other issues of oversight occur in content

  • website with many content authors
  • application with high degree of complexity

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When large volumes of content are accumulating too rapidly to make fully conforming

  • content being generated by users
  • content being generated automatically

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When making large volumes of content fully conform is not achievable immediately

  • making content conform after acquisition
  • adapting content to changed requirements
  • making content conform requires manual intervention
  • making content conform requires additional processes

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Content provider does not own or directly control the content

  • website that allows users to create their own websites
  • portal that aggregates content from different sources

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When content provider have dependencies on other services

  • service using a payment service
  • embedding social media channels
  • relying on content management systems (CMS)

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Current limitations in providing the same level of conformance for live content

  • reduced quality of captions in live content

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Current limitations in making some types of content fully conform

  • technology with limited support for accessibility (e.g. immersive environments)
  • sensory experiences cannot be easily translated
  • lack of support by assistive technologies

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When content is rarely used, if ever

  • outdated content that is rarely used
  • current content that is rarely used

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Content is experimental for all users, including people with disabilities

  • on-going research and development of accessibility features
  • prioritizing speed-to-market over product stability
  • product demo with limited functionality and accessibility

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Not all accessibility requirements are always applicable to all content

  • content provided to a limited group of users only
  • content accessed by known set of user technologies

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Small businesses face unique challenges

  • business has limited expertise
  • business has limited resources

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Thank You

Please get in touch with feedback and questions!

w3.org/WAI/GL/task-forces/silver/wiki/Substantial_Conformance/Example_Scenarios

Group: Silver Conformance Options Subgroup

Leadership: Janina Sajka and Jeanne Spellman

Lead Editor: Shadi Abou-Zahra