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A

Product strategy

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E

F

G

Product strategy

International product life cycle

Standartization and Adaptation

What will we learn?

Product concepts and classification

Quality, Packaging and labelling

A

B

C

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Levels of a product

Core benefit (basic benefit) — this is the basic, fundamental value or need satisfaction that the consumer actually obtains when buying the product.�Example: a phone → the ability to communicate.

Actual product — this is the set of the product’s physical and functional characteristics that the consumer can see, use, and evaluate. It includes design, quality, features, and packaging.�Example: a phone → camera quality, screen size, memory capacity.

Augmented product (extended product) — these are additional services and features that go beyond the core benefit and the actual product, providing extra value to the consumer: warranty, delivery, service, and additional services.�Example: a phone → 1-year warranty, service centers, iCloud service, technical support.

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Product Line

Example (Samsung): separate lines within the Mobile Communications line:�Galaxy S serie�Galaxy A series�Galaxy M series

A product line is a group of products that satisfy the same need, have similar functional features, are targeted at a similar consumer segment, and are sold within a similar price range.

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Product Mix

(Nestlé product mix):�Chocolate�Coffee�Dairy products�Baby food

A product mix is the set of all product lines and their variants that a company produces or sells.

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Four dimensions of the product mix

Width

Length

Depth

Consistency

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Product strategies

  • Expanding the product line (Line Extension)
  • Expanding the product mix (Mix Expansion)
  • Modification strategy
  • Product pruning (Pruning)
  • Innovation product strategy
  • Product positioning strategy (Positioning)

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Line extension

Line extension is a strategy in which a company introduces a new variant within an existing product line (a new size, color, design, taste, model, price level, or functional feature).

Through this strategy, the company:

  • deepens the existing segment,
  • fills a price gap,
  • responds to competitors,
  • increases sales volume.

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Product Mix Expansion

Product mix expansion is a strategy in which a company adds a new product line to its existing product portfolio.

It produced automobiles, then added new product lines such as energy batteries (Powerwall) and solar panels.

Why do companies pursue mix expansion?

  • Diversification
  • Risk reduction
  • Capturing a new market segment
  • Growth strategy
  • Efficient use of resources

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Modification strategy

  • This is a strategy of maintaining or increasing competitiveness in the market by changing, improving, or updating certain characteristics of the company’s existing product without creating a completely new one.

The following can be changed:

Product quality

Design

Function

Technical specifications

Packaging style is changed, but the main product itself is preserved.

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Product pruning (product line reduction)

This is a strategy in which a company removes from its product portfolio those products that do not generate profit, have low demand, or are not strategically suitable.

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Innovation product strategy

This is a strategy of entering the market and gaining a competitive advantage by creating a new product that is not available in the market, or that differs fundamentally from existing products.

It creates a completely new category:

The first iPhone (the touchscreen smartphone revolution)

Tesla electric car

Dyson bladeless fan

Disadvantages:

Requires very large investment

The market may not accept it

High level of risk

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