ReddiNet®

Isabel Sanchez

Disaster Program Manager

HPP Compliance Program

L.A. County EMS Agency

P: 562-378-1642

E: ISanchez2@dhs.lacounty.gov

Objectives

Identify ReddiNet® functions during a Mass/Multi Casualty Incident (MCI)

Functions

• MCI
• General Notifications
• Ambulance Arrivals
• Patient Tracking
• Polls
• ED Capacity
• HAvBED
• Assessment
• Service Level
• Resource Requests

About ReddiNet®

• What is ReddiNet?
• Communication Tool
• Web & Satellite Based

​

• Who uses ReddiNet?
• Medical Alert Center (MAC)
• Public Health
• Hospitals
• Surgical Centers, LTC & Clinics
• Fire Departments
• Police Departments

Medical Alert Center (MAC)

• What is MAC?
• The Operations & Communications arm of Los Angeles County Department of Health Services (DHS).
• Why does MAC use ReddiNet®?
• Gather and relay information from field operations to hospitals and vice versa.
• Obtain number of patients involved in MCI and their acuity level.(Immediate, Delayed, Minor)
• Obtain and communicate bed availability
• Assist with patient distribution and notifications of incoming patients to hospitals.

MCI Activation

General Notification

ED Bed Capacity Poll

• Initial ED Bed Capacity Poll (MCI Poll) is sent to all hospitals within geographic proximity to the incident
• Done within minutes of initial notification
• Hospitals should respond to the poll as soon as possible

• Results of hospital bed poll given to Field Medical Communications
• Victims are triaged for transportation according to acuity, available beds and nearest appropriate facility
• Patients are assigned to a specific ambulance/rescue/ squad number
• Field Medical Communications notifies MAC of patient destination
• MAC then notifies the receiving hospital

Field Medical Communications

Notification of Incoming Patients

Ambulance Arrival

Subsequent to the arrival of ambulances, the hospital:

• Completes the ‘victim list’ using the Add Patient feature
• Provide patient specific information (HIPAA compliant)

Patient Tracking

Patient Tracking

Patient Tracking – Add Patient

• Adding patient information
• Drop down fields vs. free text fields

Patient Tracking – Victim List

Recap:

• Respond to the ED Bed Capacity poll with the number of Immediate, Delayed, and Minor patients that can be accepted within 1-2 minutes
• Monitor ReddiNet for MAC notification of the number of Immediate, Delayed, and Minor patients assigned that are en route
• Notify MAC via the ReddiNet when victims arrive by arriving ambulances
• Report victim/patient information to MAC within 72 hours via ReddiNet

Hospital Role during an MCI

• A Service Level Poll is used to obtain real time facility operational status during an event or incident.

• Status is color coded

​

​

​

• Respond to Assessment Poll within 60 min.

​

Service Level Poll

Normal Under Modified Limited No Services

Control Services Services

Service Level Poll

• An Assessment Poll is used to obtain accurate and current estimates of staff, supplies, equipment, patient needs, facility damage, resources needed and available resources.
• Assessment Polls are event or incident driven.
• Respond to Assessment Polls within 30 min.

​

Assessment Poll

Facility Assessment Poll

• Standardized nationwide system for reporting available ICU, Med/Surg, Burn, PICU, OR, Isolation, Pediatric, Psychiatric beds, ventilators and Decon capabilities
• To obtain accurate bed availability data for effective coordination of patient movement or transfer during an incident
• “Available Bed”
• Vacant; Licensed and Supported (space, equipment, staff)
• Current
• May include unlicensed beds, i.e., surge cots, etc.
• Burn Surge/PEDS Surge activation –
• Receive number of patients agreements indicate, regardless of the number of beds available

Hospital Available Beds for Emergencies and Disasters (HAvBED)

HAvBED

HAvBED

• Resource Request forms should be submitted via ReddiNet during an MCI.
• If ReddiNet is not available, RR may be submitted via email or fax.

​

​

Resource Request

Resource Request

Questions