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The Infinite Coaching Framework

Purpose

Life is easier when our teams bring us solutions—not problems. But with any newly delegated responsibility, there is a learning curve. Our teams need a forum with us to answer questions and solve problems together. The Infinite Coaching Framework helps our direct reports frame up problems and solutions related to their responsibilities—simultaneously getting work done while developing new skills in problem solving.

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✍️ Describe the Problem	3️⃣ Three Possible Solutions	💭 Describe the Outcome

💰 Cost of the Problem	➡️ Resources You’re Requesting	🏛 Benefits of the Outcome

🤔 Information Missing	⬇️ Recommended Next Action	🛑 Blockers/Risks of Change

✍️ Describe the Problem

Describe the problem in 1-2 sentences. Be specific and concise.

💰 Cost of the Problem

How much time?
How much money?
How this feels?
How much functionality or capacity are we missing?
Other costs of the status quo?
Who else is impacted?

🤔 Information Missing

What information are we missing that would help us define the problem better?
Data, metrics, reports
Others’ perspectives, viewpoints, input, approval
Online research
Standards, protocols, procedures
Regulations, policies, law
Gut sense, personal opinion

💭 Describe the Outcome

What is the desired outcome, were we to solve this problem? Describe in 1-2 sentences. Be specific and concise.
“In an ideal world, we would be able to…”
“If this problem didn’t exist, we would have…”
“My vision for success is…”

🏛 Benefits of the Outcome

How much time do we gain?
How much money do we gain?
How much better would we feel?
How much functionality or capacity would we gain?
Other benefits of change?
Who else benefits?

🛑 Blockers/Risks of Change

Opportunity costs?
Hazards, safety risks?
Operational, performance, or schedule risks?
Customer or revenue risks?
Financial risks?
Cultural or internal risks?
Lack of time or capacity?
Lack of capital?
Lack of skills, knowledge, or talent?
Lack of network?
Lack of validation or customer?
Lack of clarity or plan?
Lack of buy-in or support?

3️⃣ Three Possible Solutions

Write down three different approaches to solve this problem. Limit the number of words to 10 per solution. Be concise.
Which of these three solutions do you recommend moving forward with? Place this in bold or highlight.

➡️ Resources You’re Requesting

In order to implement your recommended solution, what resources or additional support do you need?

⬇️ Recommended Next Action

Write down one discrete and concise action you can take to move forward on a solution.

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