Currently a total of 40 responses

Data From Surveys

Importance (ranked highest to lowest)

1. How busy store is (most important)�Solution: showing PEAK times
2. Overall store stock�Solution: updates for everyone using app when user in store presses “done” on their shopping list
3. All items on shopping list�Solution: Showing items missing when they first select a market (know before they go)
4. Specific item�Solution: Know the stock (eg: milk) before you go by first selecting a market, adding items featured in their market, and the item will show stock levels before you add.
5. Distance to the store�Solution: GPS recommends closest store
6. Prices of items�Future Solution: …
7. Specific brand (least important)�Future Solution: Added in preferences, allowing user to add must have/go-to items

​

​

Highest priority features: �-Showing Business hrs & Peak times for supermarkets to avoid crowds�-Showing stock for items on users shopping list to avoid making frequent trips

User Quote #1

Pain point: Affects Mood

“The more important it is for me, the more annoyed I would be if I didn’t get my ideal situation”

“Grocery shopping now depresses me. I hate watching people dodge each other, zooming around the store and eying each other with fear.. It's totally possible to be cautious while being respectful and kind to each other. I wish more people would attempt that.”

What this user rated as important:�- Getting all items on list �- Distance�- Overall stock levels�- Prices for items�- How busy (rated important)

​

​

*Bolded = Very Important

User Quote #2

Pain point: Multiple Trips/Risk

“I don’t want to have to make multiple trips to multiple stores; I can’t afford to be exposed to too many people or environments”

What this user rated as important:�- Getting all items on list�- Distance (rated important)�- Specific item�- Overall stock levels�- How busy

​

​

​

​

*Bolded = Very Important

“Anything out of stock would require returning to the store--more time in line waiting to get into the store and higher risk of infection by returning to a high-traffic area”

User Quote #3

Pain point: Peak times & Stock

“if it's too busy or doesn't have what I need in stock, then i'd rather go somewhere else and not waste my time”

What this user rated as important:�- Getting all items on list �- Specific item�- Distance �- Overall stock levels�- Busy�- Prices

​

​

​

​

​

​

*Bolded = Very Important

“I was unable to buy rice for the first three weeks of social distancing. I was finally able to buy a bag, but notice that stock is still very low.”

User Quote #4

Pain point: Prices/Budget

What this user rated as important:�- Getting all items on list �- Specific item�- Prices for items�- Overall stock levels�- How busy

​

​

​

​

​

​

​

​

*Bolded = Very Important

“I was laid off due to COVID so have to be frugal on minimal unemployment”

“I shop at Aldi for cheaper prices as my income is low”

“..out of work and living off their savings”

Efficiency & Effectiveness

Time saved

Necessities retrieved

Contributing to sustainable local economy

​

​

“I'm not concerned with what supermarket I’m in, but rather if they have what I need and how crowded they are.”

​

​

“Market supply levels are important to me, though it is important for us to keep in mind to take only what we need, and not stockpile for the sake of stockpiling.”

​

​

Items important to user (# of mentions)

-Toilet paper 18

-Eggs 16

-Refrigerated meat 15

-Pasta 14

-Bread 13

-Sanitizing products 8

-Flour 8

-Rice 6

-Boxed milk 6

​

​

​

-Paper Towels 6

-Tuna 5

-Butter 5

-Fruit 4

-Vegetables 4

-Canned Goods 3

-Frozen prepared foods 3

-International ingredients/products 2

-Sugar 1

-Oats 1