1 of 7

L

nicer.travel

2 of 7

#NicerAdvisors

Slack Best Practices Webinar

CONFIDENTIAL

One Channel → Intentional Channels

CONFIDENTIAL

#break-room: Pop-culture Fridays, random thoughts, memes and Bravo updates.
#adminupdates: Go-to channel for Ragan, Joe, and Chris to share company updates.
#trip-reports: Reviews of hotels, DMCs, FAMs, and any other partners.
#braintrust: For asking and answering questions related to destinations and hotels. Share challenges/experiences with the partners and clients.
#traveltips: For travel tips and city guides.
#partnerpromotions: For sharing partner promotions and offers.
#kudos-corner: Let’s celebrate each other! Sales, reaching milestones, and career development.
#mindfulness-moment: Inspiration and thoughts on mindfulness, reduce stress, plus and daily motivation.

SLACK BEST PRACTICES

CONFIDENTIAL

The Basics

CONFIDENTIAL

Understand the Purpose of Each Channel - Read the Descriptions: Before posting, read the channel descriptions to understand the focus of each channel and ensure your content aligns with the channel’s purpose.
Review Pinned Messages: Check pinned messages for any specific guidelines or FAQs that can help you navigate the channel effectively.
Use Threads: Always use or start a thread when responding to a specific review or question to keep discussions organized and prevent clutter.
Be Detailed in Reviews and Ask Clear Questions - When posting reviews, include key information such as your overall experience, service quality, cleanliness, and amenities. Use the suggested template if one is provided. When asking questions, be as clear and specific as possible to enable other members to provide accurate and helpful answers.

SLACK BEST PRACTICES

CONFIDENTIAL

The Basics

CONFIDENTIAL

Search before you post! - Please take a moment to search if anyone else has posted what you are about to post.
React and Vote: Use reactions to acknowledge or vote on posts and answers. This helps highlight more useful or popular content.
Be Respectful: Always communicate respectfully with other members, even if you disagree with their opinions.
Engage Regularly: Stay active in the channels by participating in discussions regularly. This builds a vibrant community.
Ask for Help: Don’t hesitate to ask for help from channel moderators or other members if you’re unsure about how to use the channel or need advice on specific topics.
Follow Data Sharing and Privacy Best Practices: Be Cautious with Personal Information: Avoid sharing sensitive personal information in public channels and be cautious about the details you disclose in your reviews or discussions.

SLACK BEST PRACTICES

CONFIDENTIAL

Formatting Examples

CONFIDENTIAL

SLACK BEST PRACTICES

CONFIDENTIAL

Thank you!