Supporting Dementia Care - Show and Tell

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10 November 2021

10:30 - 11:00 am

London Office of �Technology & Innovation

LOTI_LDN

www.loti.london

#LOTI #LOTIShowTell

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Introduction

LOTI

Agenda

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Supporting Dementia Care

Matt Harrison, Helix Centre

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Helix Centre

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We are a healthcare design and innovation lab at Imperial College, based in

St Mary’s Hospital, Paddington.

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We are part of the UK Dementia Research Institute Care Research & Technology Centre

Matt Harrison�Design Lead

Sophie Horrocks�Designer

Cat Kilkenny�PPIE Officer

helixcentre.com/project-dementia-care

Background & Aims

Background

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• People with dementia were some of the worst hit, and most isolated during the pandemic
• Isolation has been and continues to be a challenge for this demographic
• Community dementia support is returning to in-person meetings, but how can we keep the benefits of new digital connections?

Background & Aims

Aims

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To develop digital approaches to tackling isolation with people with dementia and carers in the community...

By co-designing with London boroughs and Voluntary & Community Sector, and people affected by dementia.

Timeline

Definition

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Work with LAs and community organisations to understand and prioritise opportunities with the boroughs.

Co-design

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Co-design with VCS and people affected by dementia of ‘prototypes’.

Phase 1 : �Sep 21 - Oct 21

Implementation

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Testing new digital engagements, sharing experiences for others to learn from and contribute to.

Phase 2 : �Nov 21 - Jan 22

Phase 3: �Feb 22 - Apr 22

Workshop

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• Workshops with boroughs, VCS and NHS organisations to gauge interest and understand previous / existing projects

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• Uncover challenges and opportunities

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• Vote on desirability of possible areas of focus

Initial consultation

Key insights from the workshop

Supporting existing peer led groups deploy and use technology

Interest in a developing a hybrid approach for community group sessions

We try to change people so they can use tech, not change the tech so it can be used. We should use scripting and programming to set up ‘one button’ access to apps etc.

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Tech that works in and outside house, different functionality in one consistent, easy to use device / service

trying the technology using Ipads, laptops and or tablets etc., training digital buddies who are experts in technology to visit and support individuals who live alone

Wish for guidance for Affordable technology

Using everyday consumer technology is cheaper and less stigmatising than specialist ‘assistive tech’

Tackling isolation and loneliness is becoming higher priority, to mitigate later health problems.

Points of intervention

Person living in isolation

What devices can they access?

What software can they access?

How do they connect to communities?

Follow up workshops

Three approaches

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• Present back three approaches for initial feedback and engagement.

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Connected Devices

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Hybrid Communities

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Tailored Technologies

Matching the device with the person

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Concept 1

Connected Devices

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Configuring a managed device to suit the person

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Concept 2

Tailored technologies

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Designing activities for meaningful online / offline engagement.

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Concept 3

Hybrid Communities

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Evaluate 3 to 4 managed device solutions with people living with dementia - to create a person-centred guide for introducing technology - incorporating usability, accessibility and purpose.

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Develop templates for hybrid group activities

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Emerging focus

Key success factors

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• Working with the Voluntary and Community sector (VCS) helps identify and reach digitally excluded residents.
• Multiple communities engaged to get a broad range of viewpoints.
• Effective engagement with digital tools to provide useful feedback and guidance.

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Next steps

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• Co-design workshops with community dementia support groups in 3 or more boroughs
• Pilot / test solutions with people living with dementia (in homes or community settings)
• Develop a person-centred protocol for selecting and introducing technology for people living with dementia.

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Questions for discussion

Safety

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How do we make sure we do no harm, avoid making people vulnerable when we provide them with greater digital connection?

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How do we make people feel safe with the technology they are using?

Thank you for listening

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For any questions about the project, please contact:

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Helix team

cat@helixcentre.com

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LOTI team

sophie.nelson@loti.london

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Q&A

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Thank you for joining us.

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The recording and slides will be available on LOTI’s website shortly.

LOTI_LDN

www.loti.london

#LOTI

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Show & Tell

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