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CHROMEBOOK BREAKAGE

By Siddharth Tangri, Vivek Rallabandi, Anish Rane, and Shiril Reddy

John Adams Middle School, Edison, New Jersey

Teacher: Mrs. Miele

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1.

All About Chromebooks

About chromebooks and their features

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What is a Chromebook?

A chromebook is a lightweight laptop that runs on Chrome OS.

  • The chromebook is designed to be connected to the internet at all times.
  • The chromebook is not bulky because it doesn’t have lots of onboard storage and is effective for school.
  • The Chromebook doesn’t feature softwares such as Microsoft Word and uses Google Services (such as Google Docs and Slides) in order to function.

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2.

The Problem

The problem with having chromebook breakages

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The Problem With Chromebooks

  • Chromebooks have been implemented in Edison Township Public Schools in Edison, NJ; including John Adams Middle School starting in the 2015-16 academic year
  • Chromebooks are completely embedded into classwork and homework in Edison.
  • When chromebooks break, which they do very often, (because of dropping, system errors, etc.), and when it does, they are required to turn it into use a loaner every day till their chromebook is fixed.
  • This loaner system is slow and inconvenient, and the lenders themselves usually have many problems, (broken keys, screens, mouses, aren’t charged etc.), making it hard for students to learn with their device, and thereby disrupting the learning process.

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Existing Policy: The Loaner System

1.

Students line up at a designated location to receive a loaner Chromebook

2.

Students receive and “sign out” a loaner Chromebook if there are enough for all students

3.

Students use the loaner Chromebook, which often has many issues, throughout the day.

4.

Students return their Chromebooks to their designated location at the end of the day

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The Debate

  • Many people are split upon the issue of Chromebook breakages. Some believe that the only way to fix the problem is to eliminate chromebooks completely, and others state that the the only way is to purchase more chromebooks and make students pay for their breakage.

  • The disagreements that happen are due to differing opinions on how to remedy the problem of Chromebook breakages. Students and teachers view the issue of breakages differently based on their experiences and perspectives

  • As a result, our principal and faculty members will need to step in to help solve this issue and create an easy and effective way to solve it. As will be discussed in the forthcoming slides, the Edison Township Board of Education has the jurisdiction to handle this issue. When the issue is tackled though, the Board should incorporate the views of students and teachers that have firsthand experience. Through our survey, we have attempted to take into account those who work with the Chromebooks firsthand.

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3.

The Research/Evidence

What are the problems with the loaner system? The data shows it all

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Synopsis of our Survey

40 Eighth-grade students were asked questions about Chromebooks, breakage, and the loaner system. Their responses were collected through a Google Form and are shown on the forthcoming slides.

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Question 1:

The high percentage of chromebook breakages would be enough of a problem as it is. However, it becomes an even bigger problem when combined with the fact that there is a faulty loaner system. This means that nearly ¾ of the student body are trying to get through the day with a barely-working device that disrupts their learning with its never-ending stream of problems.

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Question 2:

Chromebooks, being lightweight and thereby fragile devices, tend to break multiple times. Students may have broken their chromebooks once, and even though they try to protect the device from future damage; it may still break, as displayed above. One-fourth of the students have broken it twice, and a considerable amount of students have broken it even more. This emphasizes the need for a better loaner system, as students may not only break their chromebooks once, but two or three times.

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Question 3:

The lengthy amount of waiting time is further proof that the loaner system is dysfunctional. The chromebooks are to be returned within a few days, perhaps a week. However, 75% of students all reported waiting at least a MONTH for their chromebooks. The problem with this is that if one student’s repair time takes one month or longer, there is a large buildup of students waiting, which will start inconveniencing the entire school. Piles of students come in the morning, it leads to hallways being blocked, students not having chromebooks because the loaners ran out, and many more issues.

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Question 4:

When student’s chromebooks are broken, they usually get a loaner that is supposed to be a temporary replacement which is not allowed to be taken home. Students who clicked N/A are mostly those who didn’t break their chromebook. The numbers may not appear to make sense at this point. However, there is also a percentage in that group who broke their device but weren’t able to get a loaner, further supporting the fact that the system is inefficient. Moreover, nearly half of the students who DID get a loaner found a plethora of problems with it, which is why the system needs to be changed.

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Question 5:

This question helped students underline the problems that they faced everyday with their loaner. Apart from the “other” option, all of the above issues would severely impact a student's day. If the loaners that the students need to replace their chromebooks aren’t working, it defies the purpose of trying to give students a way to continue working, especially if these defective devices do the exact opposite. In fact, many students feel that “A lot of the time, the loaners have more issues than the chromebooks we sent in.” This is again yet another example of how terrible devices make terrible days.

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  • Turns off if you use it
  • Screen Dims
  • Sometimes there weren't any chromebooks left which meant that I had to do all my schoolwork at home.

~ John Adams Students on Loaner Chromebooks

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It took forever to get my loaner because there was a huge line, and there wasn’t really that great management. When I finally did get the loaner, it had even more problems than the chromebook I sent in for repairs.

~ John Adams Student

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Research

Cracked screens are becoming a major problem in schools all over the United States. As said in the article Protect the Most Common Breakage Points on Chromebooks,“Cracked screens are undisputably the most common type of breakage in schools, and districts without in-house repair teams have shelled out thousands of dollars to fix broken displays”. This article concurred with our point about the breakage of chromebooks, and provided examples of how thousands of dollars were coughed up to fix these chromebooks. Not only did fixing the chromebooks take time and money, but the schools also had to give the student a loaner, which they needed more money to purchase, so the student can continue to learn and develop.

Quote: “Cracked screens are undisputably the most common type of breakage in schools, and districts without in-house repair teams have shelled out thousands of dollars to fix broken displays.”

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Research (continued)

On top of the fact that Chromebooks are being handled by careless students still in the process of learning, the Chromebook isn’t very resistant to damage. This causes more breakage, more money, and more people waiting for a loaner they might not even receive. The chromebook has evolved into an crucial part of education for Edison. From firsthand experience, without it you are almost idle in class and can do practically nothing. Once again, a revised system would be more organized so that every single person would receive a loaner. It would also reduce the amount of chromebooks broken, due to the fact that there would be less of a hassle.

Quote: “Traditional laptops are often hardy enough to keep working for a while despite common abuses, such as sitting books on the lid, but Chromebook users quickly discover that these slimmer, lighter devices are less resistant to damage.

VolumeCases article

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Research (continued)

Quote: “When “kids shove [a device] in their backpack, then books start slamming against it and break the screen,” Sheth [a Google executive] says.”

Edsurge, May 2015

As stated in the article, elementary and middle students are prone to breaking their chromebooks, even accidentally. Students of all ages tend to carelessly handle Chromebooks. Whether it be due to laziness or naivety, many students don’t treat their electronic device properly. There are too many ways for the device to be broken. This causes priceless money and time to go down the drain. A more effective system would reduce the damage and provide the student with “lifeline” in case a problem arises.

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4.

The Policies

Info about the alternative policies that can be implemented as a replacement and each one’s pros and cons

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Alternative Policies

Chromebook Carts

Each classroom will have a cart of Chromebooks to be used in class. Students cannot remove the Chromebooks from the classroom, reducing Chromebooks’ exposure to damage.

Homeroom System

Each homeroom is allocated a certain number of Chromebooks. Students will take Chromebooks during homeroom and return them at the end of the day; ensuring that every student receives a Chromebook.

Revised Loaner System

When a student turns a Chromebook in for repair, they will receive a loaner Chromebook. They will keep the Chromebook until their old Chromebook returns from repair.

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Chromebook Carts

  • Each classroom has a cart of Chromebooks; and students will sign them in and out at the beginning and end of the period

  • The Chromebooks will not be taken home or from class to class to reduce the chances of damage and breakage

  • Students are held liable for breakage depending on the circumstances

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Pros and Cons

Pros

Cons

  • Drastically reduces exposure to damage

  • Allows teachers to observe how the Chromebooks are being handled at all times

  • Completely eliminates loaner system and associated delays
  • Students are unable to take the Chromebook for homework completion

  • Reduces teaching time due to sign in/out of Chromebooks from cart

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The Homeroom System

  • Students arrive in homeroom at the start of the school day; and sign out a Chromebook

  • They return to homeroom at the end of the day and the Chromebook is returned

  • Each homeroom is allocated Chromebooks depending on the number of students it is made up of

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Pros and Cons

Pros

Cons

  • Students have the Chromebook for the entire school day, so class time is not drained

  • Students cannot take the Chromebooks home and possibly damage them

  • Students will not have to line up and wait for Chromebooks
  • Chromebooks are exposed to possible damage in the hallways

  • Students must return to homeroom at the end of each day to return their Chromebooks, changing the school schedule

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The Revised Loaner System

  • Students will have a Chromebook with them which they can use at school and home; as the system works at present

  • When a student breaks their Chromebook, then they will receive a loaner Chromebook

  • The student will return the loaner Chromebook when their original Chromebook returns from repair.

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Pros and Cons

Pros

Cons

  • Saves time by eliminating a daily sign in/out of Chromebooks

  • Students have 24/7 access to the Chromebook at home and at schools for classwork and homework
  • The problem itself remains unsolved - Chromebooks are still susceptible to damage

  • Schools might run out of loaner supply, leaving students without a Chromebook for long periods of time

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5.

Implementation

How we plan to put our plan to action and improve our school environment

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Public Policy

  • In our opinion, the most effective public policy that can be implemented is the “Chromebook Carts” option

  • The Edison Township Board of Education and the Superintendent are responsible for implementing this public policy, because it is their jurisdiction to manage and distribute Chromebooks

  • We feel that this was the best option for several reasons:
    • It does not expose Chromebooks to damage in the hallways or at home
    • It allows the teacher to manage and observe how the Chromebook is handled and used
    • The present system is flawed as displayed previously; and it is completely overhauled with this system

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A Potential Problem

  • One of the cons mentioned previously is that students would be unable to use the Chromebooks at home to complete homework

  • Although many students would have laptops to access online services such as Google Classroom and Docs, other students from low-income families might not have access to these devices

  • For instance, an article from The Conversation states, “one-quarter of those earning below the median income and one-third of those living below poverty level accessed the Internet only through their mobile devices.

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The Solution

  • At the beginning of the school year, students would be asked to fill out a release form regarding taking their Chromebook home

  • Those students that state that they have no other device at home to complete schoolwork will be permitted to keep their Chromebook at all times

  • The students will sign a release form taking liability for all Chromebook breakages and damages that might occur

  • This ensures that all students have access to devices at home but reduces the pool of devices at risk from breakage

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4 Step Action Plan

1.

Lobby Supporters and Opponents

2.

Write a letter/email and set up a meeting with the EBOE

3.

Speak at the Board of Education Meeting

4.

Get the new system approved

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Influencing Individuals and Groups

In order for our idea to even be considered, we will have to gain support from our peers, teachers, and building administrators

  • The support of our fellow students and teachers is essential because if they don’t approve, what is the point? In order to do this an assembly and other similar events can be held where our team will provide our plan and evidence.
  • After this a private meeting will allow us to convey our idea properly to the building administrators, such as the principal, vice principal, and supervisors to get their okay as well. We will meet them; armed with the support of students and teachers

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Swaying Government Officials

In order for our revised system to be implemented in schools of the Edison District, the key is for the EBOE (Edison Board of Education) to be on our side.

  • Now that the we have rallied our support, the only thing left is to have it approved by the EBOE
  • It has the ultimate jurisdiction to take action on this issue
  • The best way to get in contact with them is to write a letter/email and coordinate an appropriate time to meet privately with the members of the board
  • We can then present our proposal to the Board of Education at a public meeting along with the relevant evidence and support
  • Based on this, we can ensure that our proposal is approved and implemented

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6.

Reflection

Our thoughts on Project Citizen and our journey to the finish

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Student Reflection: Siddharth Tangri

After completing the project, my experience has definitely been an exceptional journey. The project has augmented my knowledge on public policies and completely changed my perspective on government. This project was not as easy as it sounded, and such a “minor” issue took an immense amount of effort and planning . This made me realize how arduous task creating/revising a policy is. They took so much time and a majority of the policies don’t even get approved! It was a pleasure and gift to work on such a great learning experience like Project Citizen, and I would definitely do it again if given the chance.

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Reflection: Vivek Rallabandi

My experience with this project has enriched my knowledge of public policy and has given me a broader understanding about the workings of government. It displayed that changing existing policies is not as easy as it sounds; and that it requires a tremendous amount of insight and thinking. If a relatively minor, district-wide policy takes so much planning, then I wonder how much thought goes into crafting the policies at the state and national levels! It was my pleasure to work on Project Citizen, and it was an interesting and engaging activity that I was able to partake in. It’ll certainly alter the way I think about policies, laws, and government.

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Reflection: Anish Rane

I learned a plethora of things from this project. Firstly, we learned how to collaborate with a team to finish a long and arduous task. Also, I learned the difficulty of making a change in our world. Even at the smallest level, it is extremely hard to get attention, implement the task and receive feedback. Furthermore, this task has helped me realize the way our objective is interwoven with many other tasks and policies. This helps me to understand the policies and rules that are implemented in our daily life. All in all, this project was a creative and unique, that helped open my mind up about the school and our local government.

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Student Reflection: Shiril Reddy

My experience with this project has enhanced a multitude of my skills pertaining to collaboration, public policy, and problem solving. We had to collaborate in order to complete a long and daunting task. We learned that conflicting interests consume time, and sometimes in order to solve these conflicting interests, we need to take a step back in order to take a step forward. I also learned that making a change tends to take a lot of effort, and a lot of changes to your own ideas. I also saw how much planning and preparation it takes to change policy on a local level, and it made me think about how much more planning it would take to implement changes on a national level, making me consider how much work our Representatives need to do.

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Bibliography

  • Wan, Tony. "Google to Kids: Try to Break This Chromebook (EdSurge News)." EdSurge. EdSurge, 10 July 2016. Web. 19 May 2017. <https://www.edsurge.com/news/2015-03-31-google-to-kids-try-to-break-this-chromebook>.

  • Admin. "Protect the Most Common Breakage Points on Chromebooks." Volume Cases K12 Chromebook NetBook Cases Made for Students. Volume Cases, 22 May 1970. Web. 19 May 2017. <http://www.volumecases.com/protect-the-most-common-breakage-points-on-chromebooks/>.

  • Streams, Kimber. "The Best Chromebook." The Wirecutter. The Wirecutter, 26 Apr. 2017. Web. 19 May 2017. <http://thewirecutter.com/reviews/best-chromebook/>.

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THANKS!

Any questions?

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CREDITS

  • Presentation template by SlidesCarnival

  • Written by:
    • Siddharth Tangri
    • Vivek Rallabandi
    • Anish Rane
    • Shiril Reddy

  • Guided by Jennifer Blevins and Annalyn Miele