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CSS Corp

C2C

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Campus to Career

Customer Engagement Reimagined

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Pre-Placement Presentation

Customer Engagement Reimagined

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We offer Careers, not Just jobs

- Sunil Mittal, �CEO, CSS Corp

Customer Engagement Reimagined

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CSS Corp Overview

Digital�Engineering Services

Enterprise�Support Services

Infrastructure, Network, Cloud & Security Services

Customer Experience Management

Geospatial Technology Services

SMART Mobility

Services

1996

Founded

>25%

Y-O-Y Growth

Milpitas, CA

Headquartered

19

Delivery Locations

10000+

Employees

150+

Clients

Telecom, Media, Technology, Automotive, Retail and CPG, BFSI, Healthcare, Education

Industries

Key service lines

Quick snapshot

Process Maturity : ISO9001, ISO27001

Customer Engagement Reimagined

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CSS Corp - Global Delivery Centers

DALLAS, TX, USA

Sales & Client Support

COSTA RICA (3)�Delivery Center

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DRAPER, UT, USA

Delivery Center

AUSTIN, TX, USA

Delivery Center

WROCLAW, POLAND

Delivery Center

NEW JERSEY, NJ

Sales & Client Support

Sales & Client Support

MILPITAS, CA

HYDERABAD, INDIA

Delivery Center

CHENNAI,(3) INDIA

Delivery Centers

DALIAN, CHINA�Delivery Center

MANILA, �PHILIPPINES (3)

Delivery Centers

MAURITIUS

Delivery Center

BANGALORE, (2) INDIA

Delivery Centers

LONDON, U.K.

Regional Office

100

500

210

2000

3800

800

50

1050

50

100

19

Global Centers

150+

Clients

10000+

Employees

Customer Engagement Reimagined

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A Snapshot of Our Global Clientele

Customer Engagement Reimagined

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Skill+ Learning Academy –�Learning & Development Arm Of CSS Corp

State–of–art learning academy

18+ Years and trained over 40000+ employees

Talent Leadership strategy for future from WHRD

Best in Career Mobility by People Matters

NASSCOM Digital Skills Award

Industry Recognition

Internship 3months Virtual Technology/ Soft skills Training �(Jan- Mar ’22)

Nesting (On Job Training)

New Hire Training (Product and Process Training) after joining company as full time employees

Go Live

20+ Industry certified Master trainers & 60+ On-floor SMEs/Trainers

Rapid Content Development Framework and Tools – Lightboard Articulate & Camtasia

Multi Vendors,

Multi Platform

Cloud Labs

Customer Engagement Reimagined

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Paid Internship Offering For Students In Final Semester�Salient Features

  • Conditional Offer Letter on meeting the Eligibility Criteria & Selection process
  • Master Class- Virtual Instructor Led training by CSS Master trainers
  • Access to Enterprise class Cloud Lab
  • CSS Master trainers as Project Mentors
  • Exposure to real-time scenarios & use cases
  • CSS Live Projects to bring the students closer to the deployment
  • Stipend during Internship period ( Total INR 30,000)
  • Industry Certification – CSS Corp Certified Professional on completion
  • Full-time employment opportunity in CSS on successful completion of Internship

Business Unit

Qualification

Role

Job Description

During Internship Period�(3 months to 6 months in final Semester)

First 3 months on Joining CSS Corp

On Completion of Product Training�(4th Month onwards)

Enterprise�Support Services

  • B.E/B.Tech ( Electronics, CSC, IT, ECE, EEE)
  • No standing arrears
  • First Class

Network Engineer  �(Cyber Security)

  • Configure and troubleshoot high-end networks
  • Provide remote technical support/troubleshooting on Enterprise products & applications

3 months (if the student is available for full time 8 hrs/day) and 6 months if the student is available part time. The internship amount would be INR 6000 per month for part time and INR 10000 per month for full time internship.

3.2 Lakhs per annum  + NSA*

3.75 Lakhs per annum + NSA*

  • M.E/M.Tech ( Electronics, CSC, IT, Networking, Wireless, Telecom, Security)
  • No standing arrears
  • First Class

3 months (if the student is available for full time 8 hrs/day) and 6 months if the student is available part time. The internship amount would be INR 6000 per month for part time and INR 10000 per month for full time internship.

3.5 Lakhs per annum  + NSA*

4.25 Lakhs per annum  + NSA*

Customer Engagement Reimagined

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Program Offering : Virtual Internship In Final Semester

CSS Corp Certified Cyber Security Professional

Technology Specialization

(Network Security, Firewall, NAT, VPN, IPSec, SSL, AAA) + Project

Enterprise Services (480 hrs)

TAC Foundation

Level 1

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(TCP/IP Protocol Suite, IP Addressing, Subnetting, TCP/IP Utilities, Wireshark, Packet Capture Analysis, DHCP, DNS)

TAC Foundation

Level 2

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(Network Devices, Switching, Routing & Log Analysis)

35%(VILT):35%(Cloud Lab):30% (Project)

Digital & Engineering Services

(350 hrs.)

Cyber security

Customer Engagement Reimagined

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What Do We Look For ?

Business Unit

Role

Job Description

Who will be the right Fit

Qualification

Skill Set

Enterprise Support Services

Network Engineer � (Routing & Switching/ Firewall & Security/ Wireless)

  • Configure and troubleshoot high-end networks
  • Provide remote technical support/troubleshooting on Enterprise products & applications
  • B.E/B.Tech ( Electronics, CSC, IT, ECE, EEE)
  • M.E/M.Tech ( Electronics, CSC, IT, Networking, Wireless, Telecom, Security)
  • No standing arrears
  • First Class in Degree
  • Excellent English communication
  • Basic knowledge in Hardware, Networking and Operating Systems
  • Ability to solve technical queries related to Networking and Connectivity Issues
  • Practical approach towards Problem Solving
  • Ready to work in Night Shift
  • Ready to sign a two-year bond
  • Willing to work in Chennai or Bangalore or Hyderabad

Customer Engagement Reimagined

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What Do We Look For ?

Business Unit

Role

Job Description

Who will be the right Fit

Qualification

Skill Set

Consumer Technical/Application Services

Consumer/�Tech Support Services for Small Office Home Office Segment

  • Provide first line support for consumers/End user support
  • Account Management/Application Support
  • B.Sc. /B.A/BCom/BCA
  • B.E/B.Tech
  • No standing arrears
  • Excellent English communication
  • Basic knowledge in Hardware, Networking and Operating Systems
  • Ability to solve technical queries related to Networking and Connectivity Issues
  • Practical approach towards Problem Solving
  • Ready to work in Night Shift

Customer Engagement Reimagined

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Salary Package and Career Road Map For Various Roles

Customer Engagement Reimagined

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3 Year Career Road Map – Enterprise Services – B.E/B.Tech

Internship

30K for internship

*On Meeting KRA rating >= 3.5, Successful Completion of Learning goals, Client/Internal Training, Assessment and Industry Certification as applicable based on the business requirement

On Joining CSS Corp

Annual CTC up to 3.2L + NSA

L1 Engineer

Annual CTC: 3.75L + NSA

1 Year Completion

Annual CTC: 5.5L

L2 Engineer

Annual CTC: 8.5L

Technical Account Manager/Customer Success Manager/L3/Onsite/Reverse Immersionip

Annual CTC: 13 L

M.E/M.Tech Candidates Salary will start @ 3.5L & at go up to 13.5 L at the end of 3 yrs.

1st Month

4th Month

12th Month

24th Month

36th Month

Customer Engagement Reimagined

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Nobody Wins as Many Awards as We Do…

30 of Top 50 Telecom Companies Globally

6 of Top 10 Networking Companies

World’s No. 1 Internet Technology Company

World’s 2nd Largest FMCG Company

We partner with some of the most reputed names in the industry

22+ International Awards in the Last 2 Years

Brand Excellence

Winner of CMO Asia Award 2019 for Brand Excellence in IT/ITeS Sector.

- Aug, 2019

Best Technical Support Solution

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Gold Stevie for Best Technical Support Solution – Computer Services at International Business Awards

- Aug, 2019

Customer Service Excellence

Won the Customer Service Excellence Award 2019 in the “Transformation” category for its MSP modela

- Sep, 2019

Customer Experience Management (B2C)

Winner of Gold at The 10th Annual 2018 Golden Bridge Awards �- Oct, 2018

95+ Analyst Recognitions in the Last 2 Years

Customer Engagement Reimagined

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When you are with us, you get…

Remuneration

Attractive Salaries and perks, along with plenty of more benefits

Learning Opportunities

Knowledge-sharing with peers is encouraged here

Diverse Work Culture

We enjoy a multi-cultural work environment

Reputed Company

Most importantly, a BRAND NAME you would love to be associated with

Customer Engagement Reimagined

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Life @ CSS�Our Sparks of Joy

Customer Engagement Reimagined

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Work Life Harmony..�Never a Tight Rope Walk

Leave, Holiday & Attendance

  • 24 days – General Leave
  • 9 days – Festival/National Holidays
  • Comp-Off
  • Leave without Pay
  • Relocation Leave
  • Hospitalization Leave
  • Donate your leave option

Special Leaves

  • Maternity leave
  • Paternity leave
  • Wedding Anniversary Leave
  • Birthday Leave

Hours of Work

  • Weekly schedule of�5 days * 9 hours
  • 24 * 7 accessibility to all premises
  • Workdays and shift work timings subject to project, client and location needs

Customer Engagement Reimagined

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Travel Safe With CSS Corp’s Transport System (CETS)

Customer Engagement Reimagined

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Selection Process

  • Online English Test
  • Communication Interview
  • Technical & HR discussion

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Communication, Technical & HR discussion would happen over zoom call

Customer Engagement Reimagined

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Thank You

Our Locations: U.S.A | U.K | China | Costa Rica | India | Mauritius | Philippines | Poland | Singapore

Customer Engagement Reimagined

Interested Universities/Colleges can write to Campus.career@csscorp.com

& we will reach out to you

Customer Engagement Reimagined

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