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T.E.F. Overview

  • 2024 Implementation
  • 2025 Assessment & Strategy

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AGENDA

Progress – Current State – Strategy

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    • Summary of Progress
    • Current State & Ongoing Efforts
      • Maturity Reviews – Early Results
    • Post Implementation Surveys
    • Next Steps
      • Recommendations & Strategy

Review & Assessment

Completion of Implementation

Survey Results

Onboarding Effort

TEF Coaches & Delivery Team

Deep Dives & Coach Workshops

Maturity Reviews

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Summary of Progress

Initial TEF framework created H1-24

Full implementation & OCM plan was approved/initiated Aug-24’

Accelerated plan to onboard all teams by EOY-24’ was successful

1st/2nd phase teams have completed initial maturity reviews for Q3&Q4-24’

Completed onboarding & early maturity review surveys to obtain feedback on process

In parallel with onboarding, the Delivery Team was able to create, adjust and gain approval for the release of TEF 1.2 in Q4-24’

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Current State

ALL TEAMS ONBOARDED TO TEF CURRENT VERSION 1.2

LINK HERE

ALL TEAMS/COACHES HAVE COMPLETED Q1 MATURITY REVIEWS

(LATE APRIL-EARLY MARCH)

CONDENSED VIEW WAS CREATED AND AVAILABLE AS PERMANENT SOLUTION

LINK HERE

DOCUMENTATION HAS BEEN ADDED TO UPDATED TEF/WOW LIBRARY (CONFLUENCE)

LINK HERE

ALL TEAMS COMPLETED ‘DEEP DIVE’ REVIEWS OF TEF FOR ALIGNMENT

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Maturity Review Details

Phase 1 teams (4) completed ‘pilot’ reviews for Q3-24’

Phase 1&2 teams completed reviews for Q4-24’

Review surveys were completed for feedback and adjustments

Coach Prep, Documentation & Expectations are reviewed with team coaches

Q1-25’ Maturity Reviews – ALL TEAMS completed

Documentation folder link

Review guidelines link

Checklist Link

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Strategy Recommendations

Complete FULL review of Post-Implementation Survey

Recommended Strategy:

Quarterly TEF Council Reviews –Coach Survey Review

TEF Council should include a senior representative from all areas included or impacted

1 to 2 from each unit to maintain balance (department & units are listed on appendix for review)

To Begin at end of Q3-25’

Begin to phase out maturity reviews based on feedback.

If possible, this same level of team maturity can be obtained via a survey from TEF coaches or Full Teams

Maintain an annual update to TEF to minimize the change of an in-place framework

The recommendation would be to aim for Q4 assessment period with an annual release in January

The communication plan should be coordinated with OCM

Provide partnership of SITMO resource & App/Dev Ownership

To coordinate quarterly TEF reviews, complete coach surveys and support rollout of version(s)

Allow for off-cycle updates when needed for major role or framework pivots

These can be approved by TEF Council on a case-by-case basis in partnership with OCM

Preference is to maintain CONDENSED version of TEF and possibly as the only version

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Summary and Details

Areas Impacted & Recommendations

    • App/Dev
      • Includes Development, QA and Scrum Master
    • Product
      • Includes Product Owners, Product Managers and Product Design
    • SITMO
      • Includes Program Managers & Modernization Leadership
    • Supporting Areas
      • Includes Architecture, Security, Data, Cargowise & PE

Insights and Items to Consider:

    • Maintain TEF as a “lightweight” framework to guide teams
    • Less is More in future edits, length and detail (Condensed Version)
    • Long term role of Maturity Reviews needs to be agreed upon
      • Are these “forever” for continuous team development as members are replaced? Recommendation is to END Maturity Reviews in their current form and replace with Quarterly Survey to TEF coaches on each team
    • Replacing TEF Council members should be reviewed quarterly
      • Representatives from 4 areas above are rotated – 3 from each.
    • Aligning on major component changes early on will allow for the correct level of OCM planning and communication

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Survey Results – Minimal Response

  • Most feedback was through conversation: Maturity Review process helped initially to implement and understand key areas but is not necessary or efficient for the teams going forward.
  • General Themes of all feedback:
    • Condensed version is preferred
    • Annual TEF updates were middle ground to reduce disruption
    • Maturity Reviews were valuable as follow ups to implementation. Would like to see survey substitute from Coaches. Not valuable long term.

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