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THE COMMUNITY AND SERVICE-ORIENTED POLICING (CSOP) SYSTEM

FRAMEWORK AND IMPLEMENTING GUIDELINES

Documented by

Crime Prevention and Coordination Service

NATIONAL POLICE COMMISSION

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OUTLINE OF PRESENTATION

Background
Legal Bases
Concept
From COPS to CSOP
Strategic Change Agenda
Policing Approaches
The CSOP Implementing Guidelines

CORE Components
CSOP Strategies and Initiatives
CSOP Program Development Framework
Monitoring and Evaluation
CSOP in POPS

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BACKGROUND

LEGAL FRAMEWORK

Section 2, R.A. No. 6975
three (3) policing objectives of the PNP

to promote peace and order
to ensure public safety, and
to further strengthen local government capability aimed towards the effective delivery of the basic services to the citizenry.

the State shall bolster a system of coordination and cooperation among the citizenry, local executives and the integrated law enforcement and public safety agencies

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BACKGROUND

Section 2, R.A. No. 8551

the PNP was mandated to be a “community and service-oriented agency” and to adopt the community and service – oriented policing (CSOP) system in its pursuit “to further strengthen local government capability aimed towards the effective delivery of basic services to the citizenry”.

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BACKGROUND

Resolution to Empower the Philippine National Police to Perform Its Role as a Community and Service-Oriented Agency through the Adoption of the CSOP System Involving the Local Executives, the PNP and the Community, as Mandated under Section 2 of R.A. 6975, as Amended by R.A. 8551

NAPOLCOM Resolution No. 2015-342 dated July 21, 2015

Prescribing Additional Functions and Duties of Local Chief Executives (LCEs) as NAPOLCOM Deputies as Authorized Under Section 64 of Republic Act No. 8551

NAPOLCOM Memorandum Circular No. 2015-003

Approving the Implementing Guidelines for City/Municipal CSOP System in the Philippine National Police

NAPOLCOM Memorandum Circular No. 2017-005

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FROM COPS TO CSOP

CONCEPT

THE CONCEPT OF CSOP IS NOT ENTIRELY NEW, THE COMMISSION AND THE PNP HAVE BEEN PROMOTING COMMUNITY-ORIENTED POLICING SYSTEM OR COPS SINCE THE 1990S. THE 5-YEAR MASTER PLAN FOR PEACE AND ORDER, IMPLEMENTED DURING THE RAMOS ADMINISTRATION ADOPTED COPS AS ONE OF THE STRATEGIES EMPLOYED BY THE LAW ENFORCEMENT PILAR TO IMPROVE THE IMAGE OF THE POLICE. THE PILOT SITES FOR THE COPS IMPLEMENTATION WERE BAGUIO CITY, VALENZUELA, BACOLOD, AND VALENCIA IN BUKIDNON.

THE CSOP IS AN ENHANCED VERSION OF THE COPS:

1. AS PARTNERS / ACTORS – IN COPS PARTNERSHIP WAS BETWEEN THE POLICE AND COMMUNITY, WHILE IN THE CSOP THERE IS A TRIUMVIRATE TO INCLUDE THE LOCAL EXECUTIVES.

2. AS AN OBJECTIVE – COPS IS AN INTEGRATED APPROACH TO THE COMMUNITY’S PUBLIC SAFETY CONCERNS THROUGH DEVELOPMENT OF EFFECTIVE PARTNERSHIP WITH THE COMMUNITY WHILE IN CSOP IT IS THE PROMOTION OF PEACE AND ORDER AND PUBLIC SAFETY AND THE STRENGTHENING OF LOCAL GOVERNMENT CAPABILITY AIMED TOWARDS THE EFFECTIVE DELIVERY OF BASIC SERVICES TO THE CITIZENRY.

3. AS AN APPROACH – THE COPS IS PROBLEM-SOLVING WHILE IN CSOP, PROBLEM-SOLVING WITH JOINT PLANNING AND IMPLEMENTATION OF PEACE AND ORDER AND CRIME PREVENTION PROGRAMS OF THE LOCAL CHIEF EXECUTIVES, POLICE AND THE COMMUNITY.

4. AS CORE COMPONENTS – COPS INCLUDE COMMUNITY PARTNERSHIP, SOLVING PROBLEMS AND MANAGING CHANGE WHILE IN CSOP IT’S THE ESTABLISHMENT OF THE TRIUMVIRATE, SUPPORT FROM THE LOCAL AUTHORITIES, IMPROVEMENT IN POLICE SERVICES, STRENGTHENED COMMUNITY PARTNERSHIP AND CHANGE MANAGEMENT.

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FROM COPS TO CSOP

	COPS	CSOP
Partners	Police and community	LCE-Police-community
Concept	Integrated approach to the community’s public safety concerns, through development of effective partnership with the community	Refers to the promotion of peace and order and public safety and the strengthening of local government capability aimed towards the effective delivery of basic services to the citizenry
Approach	Problem-solving	Problem-solving, joint planning and implementing of programs
Compo-nents	Community partnership Solving problems Management of change	Triumvirate Supportive Local Authorities Improved Police Service Delivery Strengthened Community Partnership Change Management

THE CSOP IS AN ENHANCED VERSION OF THE COPS IN ABOUT 4 AREAS.

PARTNERS IN COPS EHE PARTNERSHIP WAS BETWEEN THE POLICE AND COMMUNITY, WHILE IN CSOP THERE IS A TRIUMVIRATE TO INCLUDE THE LOCAL CHIEF EXECUTIVES

CONCEPT IN COPS IT’S THE INTEGRATED APPROACH TO THE COMMUNITY’S PUBLIC SAFETY CONCERNS, FOR BETTER POLICE SERVICES THROUGH DEVELOPMENT OF EFFECTIVE PARTNERSHIP WITH THE COMMUNITY TO CSOP THAT REFERS TO THE PROMOTION OF PEACE AND ORDER AND PUBLIC SAFETY AND THE STRENGTHENING OF LOCAL GOVERNMENT CAPABILITY AIMED TOWARDS THE EFFECTIVE DELIVERY OF BASIC SERVICES TO THE CITIZENRY

THE APPROACH IN COPS IS PROBLEM-SOLVING WHILE IN CSOP PROBLEM-SOLVING WITH JOINT PLANNING AND IMPLEMENTATION OF PROGRAMS

COMPONENTS IN COPS INCLUDE COMMUNITY PARTNERSHIP, SOLVING PROBLEMS AND MANAGING CHANGE WHILE IN CSOP IT’S THE ESTABLISHMENT OF THE TRIUMVIRATE, SUPPORT FROM THE LOCAL AUTHORITIES, IMPROVEMENT IN POLICE SERVICES, STRENGTHENED COMMUNITY PARTNERSHIP AND CHANGE MANAGEMENT

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FROM COPS TO CSOP

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IMPLEMENTING GUIDELINES FOR THE COMMUNITY AND SERVICE ORIENTED POLICING (CSOP) SYSTEM AT THE CITY/MUNICIPAL LEVEL

For LCE/LEs, the PNP and Mobilized Community

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Introduction
CSOP Concepts and Definition of Terms
Components of the CSOP

Improved Police Service Delivery
Supportive Local Executives
Strengthened Community Partnership

CSOP Strategies and Initiatives

Organizational Strategies
Operational Initiatives
Support Initiatives

CSOP Program Development Framework

Problem Identification
Program Development
Resource Mobilization
Program Implementation
Program Monitoring and Evaluation

THE PREPARATION OF THIS IMPLEMENTING GUIDELINES WAS BASED ON A SERIES OF CONSULTATIONS, VALIDATION ACTIVITIES, WORKSHOPS AND WRITESHOPS MADE BY NAPOLCOM OVER A PERIOD OF MORE THAN THREE YEARS WITH THE VARIOUS STAKEHOLDERS TO INCLUDE THE PRINCIPAL ACTOR – THE PNP, NAPOLCOM REGIONAL OFFICE REPRESENTATIVES, DIFFERENT GOVERNMENT AGENCIES LIKE THE CHR, OFFICE OF MUSLIM AFFAIRS, DSWD, DILG, PPSC, ETC; AND LOCAL GOVERNMENT UNITS, AS WELL AS REPRESENTATIVES FROM THE COMMUNITY AND INTEREST GROUPS LIKE VICTIMS OF CRIME, HOMEOWNERS ASSOCIATION, RELIGIOUS, ACADEME, ETC..

ALSO, THE EXPERIENCES IN IMPLEMENTING CSOP IN THE PILOT OF PUERTO PRINCESA AND QUEZON CITY WERE ALSO DOCUMENTED. THE PILOT TESTING GAVE US AN IDEA IF PROCEDURES AND OPERATIONAL DETAILS WERE PRACTICAL AND IMPLEMENTABLE ON THE GROUND. .

AS SEEN IN THE SLIDE, THE GUIDELINES INCLUDE A SHORT INTRODUCTION, CSOP CONCEPTS, COMPOENETS, STRATEGIES AND INITIATIVES, PROGRAM DEVELOPMENT FRAMEWORK AND MONITORING AND EVALUATION

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INTRODUCTION

The National Police Commission

prescribed the adoption of the Community and Service- Oriented Policing (CSOP) System in the PNP as the foundation of community-oriented policing and crime prevention strategy

NAPOLCOM formulated the CSOP system to ensure the establishment of a coordinative and cooperative mechanism through a triumvirate composed of Local Chief Executives (LCEs), the police and the citizenry as a strategy on crime prevention.

The National Police Commission (NAPOLCOM), pursuant to its constitutional and statutory mandates, has prescribed the adoption of the Community and Service- Oriented Policing System (CSOP System) in the PNP as the foundation of community-oriented policing and crime prevention strategy in the country.

The CSOP system ensures the establishment of a coordinative and cooperative mechanism through a triumvirate composed of Local Chief Executives (LCEs), the police and the citizenry. The CSOP system shall focus on transforming police officers into community leaders by shifting their mindset from reactive law enforcers to prevent and solve crime in partnership with the community to pro-active law enforcers not only to prevent and solve crime, ensure public safety but also to strengthen LGU’s capability to deliver basic services in coordination and cooperation with the citizenry and other allied law enforcement agencies.

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SUBJECT	FROM	TO
Police Officer	law enforcer	law enforcer and community leader
Police Mindset	law enforcement to prevent and solve crime in partnership with the community	Law enforcement to prevent and solve crime in partnership with the community and local executives, for effective delivery of basic services
Police Station	center for law enforcement	center for law enforcement and community development
Police Force	law enforcement function is affected by local partisan politics	Law enforcement function is performed in partnership with local executives, citizenry and local police force, for community development

CONCEPT

STRATEGIC CHANGE AGENDA

AS THE OVERSEER OF THE PNP, NAPOLCOM SHALL SEEK TO STRENGTHEN CONSCIOUSNESS AMONG POLICE OFFICERS OF THEIR KEY ROLE IN ENABLING COMMUNITIES TO ACHIEVE SOCIO-ECONOMIC DEVELOPMENT. SO NAPOLCOM’S CHANGE AGENDA CAN BE SUMMARIZED IN THIS MATRIX.

POLICE OFFICER - FROM LAW ENFORCER TO LAW ENFORCER AND COMMUNITY LEADER

POLICE MINDSET - LAW ENFORCEMENT TO PREVENT AND SOLVE CRIME IN PARTNERSHIP WITH THE COMMUNITY TO LAW ENFORCEMENT TO PREVENT AND SOLVE CRIME IN PARTNERSHIP WITH THE COMMUNITY AND LOCAL EXECUTIVES, FOR EFFECTIVE DELIVERY OF BASIC SERVICES

POLICE STATION – FROM CENTER FOR LAW ENFORCEMENT TO CENTER FOR LAW ENFORCEMENT AND COMMUNITY DEVELOPMENT

POLICE FORCE – FROM LAW ENFORCEMENT FUNCTION IS AFFECTED BY LOCAL PARTISAN POLITICS TO LAW ENFORCEMENT FUNCTION IS PERFORMED IN PARTNERSHIP WITH LOCAL EXECUTIVES, CITIZENRY AND LOCAL POLICE FORCE, FOR COMMUNITY DEVELOPMENT

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SUBJECT	FROM	TO
LCEs as deputies of the NAPOLCOM	passive involvement in NAPOLCOM’s plans and programs	Active support and participation in NAPOLCOM’s plans and programs
Stakeholders (NAPOLCOM, PNP, LGU, Citizenry)	separate and individual plans and programs	integrated programs and shared resources resulting from consultation, coordination, and cooperation among stakeholders

CONCEPT

STRATEGIC CHANGE AGENDA

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CONCEPT

POLICING APPROACHES

Development of Police Operational Strategies

CSOP – Community and Service Oriented Policing

COPS – Problem Oriented Policing

Traditional Policing

TRADITIONAL POLICING FOCUSES ON CRIME PREVENTION AND CRIME SOLUTION

PROBLEM ORIENTED POLICING OR COPS INCLUDES IDENTIFYING THE CAUSES OF CRIME AND CONSULTING THE COMMUNITY IN ADDRESSING OR IDENTIFYING CAUSES OF CRIME

CSOP FOCUSES ON RESPONDING TO THE NEEDS OF THE COMMUNITY AND ENGAGING THE COMMUNITY AND LOCAL CHIEF EXECUTIVES

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II. CSOP CONCEPTS

CSOP

policing strategy that employs the systematic use of partnership and problem-solving techniques to proactively address crime, social disorder, and fear of crime, and assists in the delivery of basic services
Problem-solving - resolve not only crime, but also quality-of-life issues -delivery of basic services

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CSOP Triumvirate

Delivery �of �Basic Services

Information

Resources

Leadership

Citizenry

PNP

Law Enforcement

Services

Leadership

Resources

Local Executives

Services

Resources

Leadership

Regulatory

Interdependent/ Reciprocal

III. THE CSOP SYSTEM-CORE COMPONENTS

THE CITY/MUNICIPAL POLICE STATIONS SHALL ADOPT AND IMPLEMENT THE CSOP. THE SYSTEM SHALL BE EFFECTED BY THE:

CSOP TRIUMVIRATE COMPOSED OF THE LOCAL CHIEF EXECUTIVE (MAYOR),

THE HEAD OF THE POLICE (DISTRICT DIRECTOR/CITY DIRECTOR/CHIEF OF POLICE), AND COMMUNITY LEADERS IN THE AREA.

THE THREE MAIN ACTORS SHALL MAINTAIN AN INTERDEPENDENT AND RECIPROCAL RELATIONSHIP.

THE POLICE SHALL ENSURE THAT THEY PROVIDE THE SERVICES NEEDED BY THE COMMUNITY SO THAT THE COMMUNITY SHALL SUPPORT THEIR PROGRAMS. THE POLICE SHALL PROVIDE SUPPORT AND ASSISTANCE TO THE MAYOR. THE LOCAL POLICE SHALL INITIATE THE BUILDING OF COLLABORATIVE PARTNERSHIPS WITH THE LOCAL EXECUTIVES, ORGANIZATIONS AND INDIVIDUALS, TO DEVELOP SOLUTIONS AT THE LOCAL LEVEL, AND IMPROVE DELIVERY OF BASIC SERVICES

THE MAYOR SHALL GIVE GUIDANCE AND PROVIDE LOGISTICAL SUPPORT TO POLICE PROGRAMS..

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III. Components

� A. IMPROVED POLICE SERVICE DELIVERY

B. SUPPORTIVE LOCAL EXECUTIVES

C. STRENGTHENED COMMUNITY PARTNERSHIP

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III. Components� A. IMPROVED POLICE SERVICE DELIVERY

Role of the Local Police

The city/municipal police, thru the Chief of Police, shall:

Initiate the coordination with the Mayor, other local executives and members of the citizenry.
In coordination with the National Police Commission Regional Director, orient the Mayor, local executives and members of the community on the CSOP system and solicit their support.
Consult all stakeholders in identifying problems in the community.

Conduct community assemblies for various sectors and marginalized groups (IPs)

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(con’t)

With the help of other stakeholders, develop strategies to address the identified community problems.
Based on the consultations, prepare the CSOP system's programs and activities and input these to the Integrated Area/Community Public Safety Plan (IA/CPSP).
Present the IA/CPSP to the Mayor and the Peace and Order Council (POC).
Together with the CSOP Triumvirate, implement the CSOP system's programs and activities.
Plan and conduct periodic review and assessment of police and CSOP programs.

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Components…� A. IMPROVED POLICE SERVICE DELIVERY

2. Solving Community Problems

CSOP shall provide local executives, police and their community partners the opportunity to work together to address persistent crime, public safety and problems relating to the delivery of basic services.

The CSOP shall promote the use of problem solving to identify crime and community problems, analyzed why (and where) they occur, develop tailored responses based on the analysis, and assessed the impact of the responses.

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Components…� A. IMPROVED POLICE SERVICE DELIVERY

Problem solving using the “SARA” model

SCANNING

What is the problem?

ANALYSIS

What is contributing to the problem?

RESPONSE

What can we do to

solve the problem

ASSESSMENT

Did the response work?

CSOP SHALL PROVIDE LOCAL EXECUTIVES, POLICE AND THEIR COMMUNITY PARTNERS THE OPPORTUNITY TO WORK TOGETHER TO ADDRESS PERSISTENT CRIME, PUBLIC SAFETY AND PROBLEMS RELATING TO THE DELIVERY OF BASIC SERVICES. THE CSOP SHALL PROMOTE THE USE OF PROBLEM SOLVING TO IDENTIFY CRIME AND COMMUNITY PROBLEMS, ANALYZE WHY (AND WHERE) THEY OCCUR, DEVELOP TAILORED RESPONSES BASED ON THE ANALYSIS, AND ASSESS THE IMPACT OF THE RESPONSES.

THE POLICE, WITH THE HELP OF THE COMMUNITY SHALL IDENTIFY SPECIFIC ISSUES AND CONCERNS THAT ARE MOST THREATENING TO SAFETY AND WELL-BEING OF RESIDENTS IN THE AREA. THESE ISSUES AND CONCERNS SHALL BE MADE PRIORITY TARGETS FOR JOINT LCE-POLICE-COMMUNITY INTERVENTIONS. THE POLICE OFFICERS SHALL SCAN, ANALYZE, RESPOND, AND ASSESS THE LOCALITY (SARA MODEL) AND SHALL SUPERVISE THE FOLLOWING PHASES IN COMMUNITY PROBLEM SOLVING.

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Scanning

identify and prioritize specific problems that contribute to crime and disorder in the community. The scanning process shall include:

Identifying recurring problems of concern
Confirming that the problems exist
Identifying the consequences of the problem
Prioritizing the problems
Developing broad goals
Determining how frequently the problem occurs and how long it has been taking place
Selecting problems for closer examination.

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Analysis

develop systematic understanding of underlying causes of the identified problems. The analysis phase shall include:

Identifying and understanding the events and conditions that precede and accompany the problem
Identifying relevant data to be collected
Researching about the problem
Taking an inventory of how the problem is currently being addressed and the strengths and limitations of the current response
Narrowing the scope of the problem as specifically as possible
Identifying a variety of resources that may be of assistance in developing a deeper understanding of the problem
Developing a working hypothesis about why the problem is occurring.

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Response

develop innovative solutions/measures to solve the problem. The process shall include:

Brainstorming for new interventions
Searching for what other communities with similar problems have done
Choosing among the alternative interventions
Outlining a response plan and identifying responsible parties
Stating the specific objectives for the response plan
Carrying out the planned activities.

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Assessment

evaluate the outcome of the initiated response to address the problem. It shall include:

Determining whether the plan was implemented
Collecting pre– and post–response qualitative and quantitative data
Determining whether broad goals and specific objectives were attained
Identifying any new strategies needed to augment the original plan
Conducting ongoing assessment to ensure continued effectiveness.

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3. Managing Change

The implementation of CSOP shall necessitate changes in the police organization, systems and procedures

This change shall be properly managed by implementers (both by NAPOLCOM and the PNP)

Create an organization-wide commitment to change and clearly recognize the need for transformation
Communicate a clear vision to all involved, explaining and understanding the benefits of this change
Identify phases/procedures/steps for change to occur

Components…� A. IMPROVED POLICE SERVICE DELIVERY

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Additional functions and duties of LCEs as NAPOLCOM deputies: (NAPOLCOM Memorandum Circular No. 2015-003)

Formulate and adopt effective mechanisms for the coordination, cooperation and consultation involving the local executives, citizenry and law enforcement agencies;

Formulate and pursue a three-year, term-based Peace and Order and Public Safety Plan;

Convene the Peace and Order Council (POC) quarterly, or as often as the need arises, and submit semestral POC Accomplishment Report, following the guidelines and policies of the DILG and

Perform and exercise such other functions and duties as maybe duly authorized by the Commission.

Components…� B. SUPPORTIVE LOCAL EXECUTIVES

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To carry-out these duties and responsibilities the Mayor shall:

Formulate and adopt effective mechanisms for the coordination, cooperation and consultation involving the local executives, citizenry and law enforcement agencies.

Provide inputs and ensure assistance and support to the Integrated Area/Community Public Safety Plan (IA/CPSP) as recommended by the head of the local police unit.

Formulate and pursue a three (3) year, term-based, Peace and Order Public Safety Plan (POPS Plan), following the guidelines and policies of the DILG, and within the period prescribed by the latter, which shall be incorporated in the Comprehensive Development Plan of the local government.

Components…� B. SUPPORTIVE LOCAL EXECUTIVES

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Convene and steer the Peace and Order Council to review, update and approve the IA/CPSP and ensure its integration to the Peace and Order Public Safety (POPS) Plan and monitor its implementation.
Supervise the City/Municipal POC to gather data, analyze, draft and update the local plans.
Mandate the full cooperation of all partner agencies/organizations in meetings, trainings, and seminars.
As prescribed by law, fund and implement the CSOP programs, projects, services and activities specially those included in the POPS Plan.

Components…� B. SUPPORTIVE LOCAL EXECUTIVES

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Facilitate the implementation, monitoring and evaluation activities of the CSOP programs and projects.
Designate necessary personnel and mobilize other resources to ensure successful implementation of CSOP.
Implement information, education and communication activities for the effective implementation of the CSOP programs, projects and activities.
Coordinate with the National Police Commission Regional/Provincial Office on all CSOP-related activities.
Perform or exercise such other additional functions and duties as may be duly authorized.

Components…� B. SUPPORTIVE LOCAL EXECUTIVES

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The Role of the City/Municipal Peace and Order Councils (POCs)

The City/Municipal POCs shall:

Fully participate in conferences and trainings on CSOP and POPS Planning.
Participate as needed in CSOP consultations.
Coordinate with communities/barangays for data-gathering and action planning.
Assist in the implementation of CSOP activities.
Ensure inclusion of CSOP strategies, or programs, projects, services and activities in the POPS Plan.
Monitor the implementation of POPS Plan including CSOP programs, projects, services and activities.

Components…� B. SUPPORTIVE LOCAL EXECUTIVES

The Role of the City/Municipal Peace and Order Councils (POCs)

The City/Municipal POCs shall:

Fully participate in conferences and trainings on CSOP and POPS Planning.
Participate as needed in CSOP consultations.
Coordinate with communities/barangays for data-gathering and action planning.
Assist in the implementation of CSOP activities.
Ensure inclusion of CSOP strategies, or programs, projects, services and activities in the POPS Plan.
Monitor the implementation of POPS Plan including CSOP programs, projects, services and activities.

The Role of the City/Municipal Peace and Order Councils (POCs)

The City/Municipal POCs shall:

Fully participate in conferences and trainings on CSOP and POPS Planning.
Participate as needed in CSOP consultations.
Coordinate with communities/barangays for data-gathering and action planning.
Assist in the implementation of CSOP activities.
Ensure inclusion of CSOP strategies, or programs, projects, services and activities in the POPS Plan.
Monitor the implementation of POPS Plan including CSOP programs, projects, services and activities.

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The local community to fill the gap - manpower, mobility, communications and logistics

The CSOP triumvirate shall solicit and enter into partnerships and alliances with all interested groups, NGOs, and civic organizations.

CSOP information and education advocacy program using the AIDA communication model.

Components…� C. STRENGTHENED COMMUNITY PARTNERSHIP

Strengthened Community Partnerships

The local community shall contribute and fill the gap in policies deficiencies considering the police’ inadequacies in manpower, mobility, communications and firepower especially because people support is the desideratum of police effectiveness and success.

The CSOP triumvirate shall solicit and enter into partnerships and alliances with all interested groups, NGOs, and civic organizations. This may include delineating specific tasks, contributing resources, identifying accountabilities and sharing responsibilities.

To be able to engage the community, the police shall undertake a CSOP information and education advocacy program using the AIDA communication model. The acronym AIDA stands for Attention, Interest, Desire and Action. AIDA identifies the four stages that the community goes through before committing to take part in programs/activities. The city/municipal police, thru the Chief of Police, shall initiate and implement a CSOP AIDA communication strategy that shall generate attention, promote interest, cultivate desire and entice people to action for CSOP.

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HOW? Through AIDA

AIDA - Attention, Interest, Desire and Action
AIDA identifies the four stages that the community goes through before committing to take part in programs/activities.
The city/municipal police, thru the Chief of Police, shall initiate and implement a CSOP AIDA communication strategy that shall generate attention, promote interest, cultivate desire and entice people to action for CSOP.

Components…� C. STRENGTHENED COMMUNITY PARTNERSHIP

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Components…� C. STRENGTHENED COMMUNITY PARTNERSHIP

Posters/Tarpulin/Sinages

Flyers/brochures

IEC - Benefits that can be derived from CSOP

Home visitations

Iinvite people to the dialogues and consultations

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IV. CSOP STRATEGIES AND INITIATIVES� A. ORGANIZATIONAL STRATEGIES

ORGANIZATION STRATEGIES – policies of NAPOLCOM and the PNP to promote CSOP

Concept of the Model Police Station - Model Police Station (PNP Memorandum Circular 2016-041)

Review and update organizational structures, police human resource management systems specially on recruitment, selection, performance assessment, training and curriculum development

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IV. CSOP STRATEGIES AND INITIATIVES� B. OPERATIONAL STRATEGIES

At the City/Municipal level the focus of the CSOP is on enhancing and strengthening community partnership.

Initiative 1 – The Local Chief Executive and the Chief of Police shall strengthen community partnership through crime prevention and problem-solving activities. The police, in coordination with the LGU shall:

Organize and conduct regular and structured meetings (“pulong-pulong”) and/or public for a or dialogues with the community or with community representatives to include but not limited to Muslim, other indigenous people’s (IP) communities and vulnerable groups to identify top issues and concerns of the community using a problem-solving approach;

The operational initiatives were also enumerated to include organizing meetings (pulong-pulong), conducting rondas and patrols, establishing mechanisms, home visitations, IEC activities, and community – relations activities.

At the City/Municipal level the focus of the CSOP is on enhancing and strengthening community partnership.

Initiative 1 – The Local Chief Executive and the Chief of Police shall strengthen community partnership through crime prevention and problem-solving activities. The police, in coordination with the LGU shall:

Organize and conduct regular and structured meetings (“pulong-pulong”) and/or public for a or dialogues with the community or with community representatives to include but not limited to Muslim, other indigenous people’s (IP) communities and vulnerable groups to identify top issues and concerns of the community using a problem-solving approach;

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IV. CSOP STRATEGIES AND INITIATIVES� B. OPERATIONAL INITIATIVES

Organize and conduct of institutional dialogues on the implementation of rights-based community policing with Barangay Human Rights Action Centers (BHRACs) as grassroot partners;
Plan and implement neighborhood watch or other self-help mechanisms that encourage local community involvement in policing and engage the services of Barangay Tanods and/or Civilian Volunteer Organizations (CVOs), and other force multipliers;
Plan and implement alternative activities for meetings and face-to-face interactions with various sectors of the community to listen to their views and requests on police activities to serve as venue in providing information on preventing crimes and accidents and for intelligence gathering purposes;

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IV. CSOP STRATEGIES AND INITIATIVES� B. OPERATIONAL INITIATIVES

Conduct of regular home, school and workplace visitations
Conduct of foot and bicycle patrols by police officers, conversing with the residents
Receive and engage community organizations visiting the police station
Undertake crime prevention projects and activities as a result of problem-solving exercises done in coordination and consultation with the community
Conduct of Information-Education-Communication (IEC) activities on crime prevention in schools, business establishments, commercial areas and barangays
Publish bulletins/newsletter by police station/PCPs

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IV. CSOP STRATEGIES AND INITIATIVES� C. SUPPORT INITIATIVES

The police shall increase policing presence in the community by organizing and strengthening the following:

Pulis Nyo Po sa Barangay
Barangay Peacekeeping Action Teams (BPATs)
Barangay Intelligence Networks (BINs)

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Delivery �of �Basic Services

Citizenry

PNP

Local Executives

Triumvirate(LGU,PNP & Community)

Holistic Approach / Whole -of- Nation

INPUT

PROCESS

IDENTIFY�PROBLEM

PLAN

MOBILIZE

IMPLEMENT

OPERATE

EVALUATE

CRIMES THAT HAVE IMPACT TO BASIC SERVICES

FOCUS ON PRIORITIES

SMEAC

FUNDS, LOGISTICS, PERSONNEL, RESOURCES

STANDARDS

AWARENESS

PROGRAM LAUNCH

COMMUNITY ORGANIZING
CAPACITY BUILDING
REPORTING

MONITOR
MEASURE RESULTS
BEST PRACTICES

OUTPUT

OUTCOME

POSITIVE POLICE IMAGE

IMPROVED COMMUNITY RELATIONS

IMPROVED PEACE, ORDER & PUBLIC SAFETY

EFFECTIVE DELIVERY OF BASIC SERVICES

MOA/MOUs

POPS PLAN

CSOP PROGRAM DEVELOPMENT FRAMEWORK

SINCE PLANNING IS ESSENTIAL IN CSOP, A CHAPTER OF THE GUIDELINES IS DEDICATED TO THE CSOP PROGRAM DEVELOPMENT FRAMEWORK AND THE STAGES OF PROCESS OF IMPLEMENTING PROGRAMS ARE DISCUSSED

BASED ON THE EXPERIENCE OF CSOP IMPLEMENTATION IN THE PILOT SITES, A CSOP PROGRAM DEVELOPMENT FRAMEWORK WAS DEVELOPED. CSOP EMPHASIZES PROACTIVE PROBLEM SOLVING IN A SYSTEMATIC AND ROUTINE FASHION. RATHER THAN RESPONDING TO CRIME ONLY AFTER IT OCCURS, COMMUNITY POLICING ENCOURAGES THE CSOP TRIUMVIRATE TO PROACTIVELY DEVELOP SOLUTIONS TO THE IMMEDIATE UNDERLYING CONDITIONS CONTRIBUTING TO PUBLIC SAFETY PROBLEMS.

PROBLEM SOLVING MUST BE INFUSED INTO ALL POLICE OPERATIONS AND GUIDE DECISION-MAKING EFFORTS. THE POLICE IS ENCOURAGED TO THINK INNOVATIVELY ABOUT THEIR RESPONSES AND VIEW MAKING ARRESTS AS ONLY ONE OF A WIDE ARRAY OF POTENTIAL RESPONSES.

A MAJOR CONCEPTUAL VEHICLE FOR HELPING POLICE OFFICERS TO THINK ABOUT PROBLEM SOLVING IN A STRUCTURED AND DISCIPLINED WAY IS THE SCANNING, ANALYSIS, RESPONSE, AND ASSESSMENT (SARA) MODEL. THE FOLLOWING SHALL COMPRISE THE STAGES OF PROGRAM/PROJECT IMPLEMENTATION UNDER THE CSOP FRAMEWORK:

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