1 of 9

THE GOOD, THE BAD &

THE ESSENTIAL

BALANCING MULTIPLE ROLES

SARA S. YOUNG

ASSISTANT REGISTRAR & VASCO

EAST GEORGIA STATE COLLEGE

2025 GAVCO CONFERENCE

SAVANNAH, GEORGIA

2 of 9

SARA S. YOUNG

About Me

    • Assistant Registrar & VASCO
    • 8 Years Higher Education Experience
    • Cheer Coach & Club Advisor
    • Mother
    • Business Owner

Presentation Goals

    • Provide Insight
    • Overcome Challenges
    • Learn Best Practices

3 of 9

UNDERSTANDING EACH ROLE

ASSISTANT REGISTRAR

    • Maintain academic records
    • Compliance with institutional policies
    • Course registration, degree audits, conferring of degrees,

and academic support

VASCO

    • Certify VA benefits and ensure compliance
    • Support our student veterans and families
    • Communciate with the Department of Veteran Affairs
    • Compliance

Both roles entail attention to detail, compliance and student engagement. Also requires time managment & communications.

4 of 9

THE GOOD: OPPORTUNITIES & STRENGTHS

    • PROFESSIONAL GROWTH

    • IMPACT ON STUDENT SUCCESS ( BOTH GENERAL AND VETERAN STUDENTS)

    • CROSS-FUNCTIONAL SKILLS THAT ENHANCE YOUR ROLE IN HIGHER EDUCATION

5 of 9

THE BAD: CHALLENGES & PRESSURES

    • TIME MANAGEMENT STRUGGLES

    • CHANGING POLICIES & REGULATIONS (BOTH ACADEMIC & VA)

    • HIGH EXPECTATIONS FROM STUDENTS, STAFF, AND VA

    • WORKLOAD MANAGMENT ISSUES

6 of 9

BEST PRACTICES

MANAGING BOTH ROLES EFFECTIVELY

1 .TIME MANAGEMENT:

USE A SCHEDULING TOOL & PRIORITIZE TASKS

2. AUTOMATION & TECHNOLOGY:

LEVERAGE STUDENT INFORMATION SYSTEMS

3. COLLABORATION:

BUILD RELATIONSHIPS WITH FINANCIAL AID, ADVISING & BURSAR

4. COMMUNICATION STRATEGIES:

TRANSPARENT UPDATES FOR STUDENTS & STAFF

5.AVOID BURNOUT:

SELF-CARE, DELEGATE TASK AND CREATE A WORK-LIFE BALANCE

7 of 9

REAL LIFE EXAMPLES

RIMBERIO

LET’S CHAT

HOW MANY HATS DO YOU WEAR:

ICEBREAKER ACTIVITY

8 of 9

KEY TAKEAWAYS

    • THE IMPORTANCE OF ADAPTABILITY

    • USING TECHNOLOGY & TEAMWORK TO MANAGE A WORKLOAD

    • ADVOCATING FOR STUDENT SUCCESS WHILE STAYING COMPLIANT

9 of 9

THANK YOU FOR YOUR TIME!

I’D LOVE TO HEAR YOUR THOUGHTS OR ANSWER ANY QUESTIONS. PLEASE FEEL FREE TO CONTACT ME!

SARA S. YOUNG

EAST GEORGIA STATE COLLEGE

SSYOUNG@EGA.EDU