Volunteer Opportunities

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Our Programmes

COFFEE MORNINGS

Contents

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• Mission, Vision and Value
• Volunteer Specification
• Our Programmes
• Food banks
• Warehouse
• Clothes bank
• Back to Work (B2W)
• Activity Camp
• After School Club
• Spring Kitchen
• Spring up Women
• Social supermarket
• Camberwell Connects
• Christmas related volunteering
• Admin Role across all projects
• How you can apply…

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Volunteer Specification

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• Capable, calm (tolerant/patient) and thorough

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• Good organisational skills

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• Ability to dedicate a minimum of 4 hours per week

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• Ability to commit a minimum of three months (ideally longer)

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• Sense of humour and perspective

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• Ability to encourage and support children and vulnerable adults

• Ability to communicate effectively

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• Able to work as part of a small diverse team

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• Ability to maintain confidentiality

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• A willingness to learn and show initiative

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• Some roles may require a DBS check which SCH will carry out on your behalf

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FOODBANKS

We run four sessions across four centres weekly:

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• Tuesdays: New Covenant Church, 506-510 Old Kent Road, SE1 5BA 11.30 to 2pm

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• Wednesdays: St. Paul’s Church, 4 Lorrimore Square, SE17 3QU 11:30am-1:30pm

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• Thursdays: Spring Community Hub, 161 Benhill Road, Camberwell, London, SE5 7LL 9.15am to 1.30pm)

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• Fridays: Spring Community Hub, 86- 88 Vestry Road , Camberwell, London, SE5 8PQ 9.45am to 1.30pm

FOODBANK ROLES ACROSS ALL OUR CENTERS

Food bank session leads

• Experience in customer service or dealing with a diverse range of people.
• Good listening skills, ability to communicate well with confidence and when handing enquiries.
• Awareness of the Welfare system and circumstances that may bring people to our service.
• A DBS check will be required

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Food Administrator (one role)

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Support efficient operation of the food bank responsible providing information to supporters; clients, and partner agencies via phone and email, and providing administrative support to the warehouse,delivery, and foodbank teams. DBS required

FOODBANK ROLES ACROSS ALL OUR CENTERS

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Volunteer referral team (Spanish and/or English speaking)

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• First point of contact for guests and referral agencies

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• Liaise with referral agencies and partners, assess guest’s needs, identify the most appropriate programme for those referred to the food bank team

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• Work closely with hub manager and food bank team

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• Review and monitor guest progress, identify changes in circumstances, develop action plans and signpost for further support internally or externally

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• A DBS check will be required

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WAREHOUSE ROLES ACROSS ALL OUR CENTERS

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Volunteer Warehouse Assistant

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• Work with the community to pack food packages, stock taking, unloading deliveries and replenishing stock
• Organising the stock, making sure the food is

in date

• Decant big packages into smaller units
• Keep food bank clean and tidy
• Work closely with food bank coordinator/warehouse coordinator
• Make food packages for service users according to their requests

WAREHOUSE ROLES ACROSS ALL OUR CENTERS

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Volunteer Delivery Drivers

• Looking for committed delivery drivers who will support the food bank team in delivering parcels Monday to Friday
• Follow procedures required to give the best service to our guests.
• DBS check will be required

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Clothes Bank @ 86-88 Vestry Road

SE5 8PQ

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Our clothes bank provides clothes for everyone from age 2 upwards. We are open on Tuesdays - Term time only 9.30-12.30pm

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Clothes Bank Assistant

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• Sort clothes parcels; pack clothes parcels; sort donations into specified storage groups; possible collecting donations from pickup points or donors unable to drop off
• Customer service; good organisation; listening and communication skills; non-judgemental and friendly attitude.

Back to Work (B2W)

Remote and/or in person - meets virtually every Saturday 11:30m to 12:30pm

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Assistant review and admin team member

• Work as part of a team with other volunteers providing eg. employment; housing; immigration; welfare; health; wellbeing; training,;personal and professional development advice and support
• Offer support in communities that do not usually have access to mental health advice due to language barriers or simply not knowing how the UK system works.
• Conduct initial assessments and requirements for those referred to B2W.
• A DBS check will be required

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Back to Work

Remote and/or in person - meets virtually every Saturday 11:30m to 12:30pm

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Data Analysts

• Work with the rest of the B2W team and with the Project Coordinator
• Manage the content; format and overall quality of client data
• Present data using visual elements e.g. bar charts and graphs
• Report results back to the team
• A DBS check will be required

Back to Work

Remote and/or in person - meets virtually every Saturday at 11:30m to 12:30pm

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Employment Caseworker

• Provide advice and support to guide, encourage and support participants to overcome barriers to employment and achieve realistic job goals.
• Re-build guest confidence, self-esteem and resilience
• Work on both a 1-1 and group basis
• Manage a caseload of participants, managing their journey to employment
• Work as part of a team to ensure smooth delivery of the service and excellent client care
• Take on feedback from a variety of stakeholders and contribute to innovative changes and adaptations to service delivery
• Ensure records are kept up to date and accessible to other team members
• Contribute to our online library of employment related resources, compiled and updated by the team
• We work with a large number of people from Latin America and are particularly keen to hear from volunteers who speak Spanish
• A DBS check will be required

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Back to Work

Remote and/or in person - Meets virtually every Saturday at 11:30m to 12:30pm

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Housing Caseworker

• Provide a high quality, in-depth, impartial and confidential advice to clients on a range of issues relating to housing/ employment casework.
• Recognise debt implications on housing cases and ensure that clients receive appropriate advice and assistance where necessary.
• Liaise with 3rd parties as agreed and adhering to SCH standards and agreements
• Consider options and identify the best possible course of action
• Carry out research where necessary to find out more in-depth information
• Provide practical help such as writing letters, making phone calls and helping clients fill in forms
• A DBS check will be required

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Back to Work

Remote and/or in person - meets virtually every Saturday at 11:30m to 12:30pm

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Mental Health Advisor Caseworker

• Working in a team with other volunteers who provide support with employment, housing, immigration, welfare, health, well being, training, personal and professional development
• Provide advice and casework to clients who are experiencing mental health problems such as accessing treatment and care: also, offering this service to friends and family
• Ensure smooth delivery of the service and excellent client care.
• Continue to develop your knowledge of mental health and welfare benefits to meet the needs of the service
• Take on feedback from a variety of stakeholders and contribute to innovative changes and adaptations to service delivery
• Ensure records are kept up to date and accessible to other team members and that casework is maintained
• Input into the quality and publication or mental health resources
• A DBS check will be required

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Back to Work

(Remote and in person Working Hours

Meets virtually Every Saturday at 11:30m to 12:30pm

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• Money Caseworker
• Provide advice to clients who are experiencing money problems
• Equip people with the right knowledge and skills to manage their personal finances
• Complete the debt advice process with clients by providing advice and casework on a range of debt solutions and strategies
• Provide advice and casework on welfare benefits including benefit checks and helping with initial claims, mandatory reconsiderations and appeals
• Continue to develop knowledge of welfare benefits and money advice to meet the needs of the service
• Take feedback from a variety of stakeholders and contribute to innovative changes and adaptations to service delivery
• Ensure records are kept up to date and accessible to others
• Contribute to our online library of money related resources
• A DBS check will be required

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Back to Work

Remote and/or in person - meets virtually Every Saturday at 11:30m to 12:30pm

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Project Administrator

• Add new clients to the project database and spreadsheet
• Assign clients to volunteers
• Keep track of unresponsive clients and ensure the database is kept up-to-date
• Update the volunteers list with essential information
• Maintain the upkeep of B2W library and project resources
• Take minutes of meetings
• Assist in ad hoc projects / provide general administrative and project support.
• Work in an inclusive way, embracing our culture and values
• Put those we serve at the heart of everything we do
• Consistently deliver high quality services to support our communities and beneficiaries
• IT literate, strong administrative and organisation skills
• A DBS check will be required

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The Activity Camps project is primarily aimed at families with young children (0-16 years) experiencing food insecurity who run the risk of going without food during the school holidays. It is also open to the wider community.

Volunteers are required for:

• Half term holidays
• Easter holiday
• Summer holiday
• Christmas holiday
• A DBS check will be required

Our centers are open from 9.30am to 2pm:

• St Giles - St Giles Parish Hall, 161 Benhill Road SE5 7LL
• St Paul’s Church Hall. Lorrimore Square, Lorrimore Road, London, SE17 3QU
• The Clubroom, Samuel Lewis Trust Estate, Warner Road, London SE5 9NE
• Dawson's Heights Estate ladlands , Overhill Road, SE22 0PW
• St George's C of E primary school, Coleman Road, SE5 7TF
• Amott Road - Goose Green Centre 62a East Dulwich Road
• United Reformed Church, Love Walk SE5 8AE
• Livesey Exchange 2, 567 Old Kent Road SE1 5EW
• Havering - Harold Hill Community Centre, Gooshays Drive Romford, RM3 9LB
• Special educational needs (SEND) 86-88 Vestry Road, SE5 8PQ

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Activity Camp Assistants ( 9:30am to 2:00pm)

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• Work alongside our Holiday Kids Club leads, helping to distribute activity packs and packed lunches for children
• Keep a record of the families who collect the food and activity packs
• communicatiE with the families and children and meet members of the local community
• DBS checks will be required

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Kids Holiday Club Supervisors (9:30am to 2:00pm)

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• Similar to the Holiday Club Assistant role
• Notify or report any potential safeguarding concerns to the Holiday Club Lead
• Be a part of the holiday club during out of term time
• Join in activities including creative workshops, fitness sessions, outdoor activities, including sewing seeds and learning about pollinating
• A DBS check will be required

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Summer Holiday Club Volunteer ((9:30am to 2:00pm)

• Creative and enjoy working with children and their parents/carers to help facilitate fun activity sessions
• Work face-to-face with the children and their parents/carers registered with the club
• Facilitate activities for Parents/Carers and their children
• Set up equipment and making sure all areas are safe
• Ensure the provision offers a safe and stimulating environment
• Supervise lunchtime refreshments for the children and their families
• Ensure the agreed standard of hygiene and cleanliness is always maintained
• Follow guidelines and procedures for Safeguarding in accordance with Spring Community Hub policies and procedures
• Provide appropriate basic first aid and record any incidents according to school policy and procedures
• Previous experience of working in a childcare environment is desirable but not essential as all relevant training will be given
• A DBS check will be required

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After School Club Assistant

• Term time only, Monday, Wednesday & Thursday 3-6pm
• Work alongside the After School Club leads, helping to set up and set down activities
• Supervise children, maintain order, discipline and good manners, model good practice
• Maintaining registers and ensuring they are regularly updated
• Ensuring appropriate handover to parents or their representatives
• Ensuring the environment is clean and tidy and that resources are correctly stored after children have departed
• A DBS check will be required

Flexible time including:

• Half term Holiday
• Easter Holiday
• Summer Holiday
• Christmas Holiday

Healthy cooking project / lunchtime Supervisors

• Support the holiday club during lunchtime
• Work with the Holiday Club team while schools are closed for the summer
• Assist with the delivery of food parcels
• Check for food allergies and food intolerances before food is served
• Support the planning and preparation of healthy/cultural food
• Serve meals in a presentable/attractive manner, provide age appropriate cutlery

Spring Kitchen Catering Assistant

• Plan and prepare healthy, cultural food for children and families during the holidays
• Helping to distribute activity packs and packed lunches for children and families, and assisting the running of afternoon kid’s activity sessions
• Serve meals to our guests in a presentable manner
• To notify or report any safeguarding concerns to the Holiday Club Lead
• Ensuring children and families have a balanced diet, eating healthy, freshly cooked meals

Spring Up Women’s Drop-in Sessions Assistant

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We offer women’s drop-in sessions every Tuesday 10-12 noon to share skills, build confidence and offer community and new friendships. From sewing classes to Course with WEA . and we use these sessions to cope with serious issues like mental health and domestic violence.

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Volunteering timing will depend on what is session running. Kindly get in touch for more up to date information

• Spring Up Women Assistant
• Set for the day for the smooth running of the session, tidy up after the session finishes
• Ensuring registration process is completed by each guest accessing the session
• Comforting and supporting the guest during the session when the need arise
• Being a good listener, assisting the facilitator
• Sort and prepare material ready for the session online and face-to-face
• Organising the refreshment for the day i.e. making tea and coffee
• Take stock ofr any item or paperwork needed for the effective running of the session
• Doing weekly reports, ensuring feedback is collected
• Ensuring all case studies and testimonies are collected

Spring Social SuperMarket (Triple’S) - A SHOP FOR FOOD, FRIENDS AND ADVICE

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Our Social Supermarket caters for those who are struggling with rising costs, want to purchase culturally appropriate food at reasonable prices and are looking for a place where you can get bargain for money.

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DAYS:

Mondays, Wednesdays, and Saturdays

Location : 86 88 Vestry Road

Time: 9:00a.m.–3:00p.m.

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This volunteering is subjected to a DBS CHECK

Social Supermarket Assistant

• Help customers with their food shopping needs,
• Process Payments
• Keep the supermarket neat and presentable.
• Restock the shelves
• Checking customers in and out
• Working on a point-of-sale system and closing the till at the end of the shift
• Assist customers with their shopping
• Receiving and unpacking deliveries
• A DBS check will be required

Camberwell Connects

• This is a weekly programme aimed at engaging and entertaining senior citizens aged over 55
• It takes place every Wednesday from 11:00am to 1:00pm and is held at 86-88 Vestry Road, SE5 8PQ
• Our goal is to provide a safe and secure environment for the seniors to enjoy their time
• Activities include talking and playing games
• A hot lunch is provided

This volunteering is subjected to a DBS CHECK

Camberwell Connects

• Camberwell Connect Assistant - Every Wednesday 10:30am to 1:30pm
• Set up for the smooth running of the session, tidy up after the session finishes
• Ensure registration process are done and completed by the guest accessing the session
• Nurture and supporting guests during the session if the need arises
• Be a good listener and assist the facilitator
• Organising the refreshment for the day i.e. making tea and coffee and tidy up after lunch
• Ensure all case studies and testimonies are collected and do weekly reports

Christmas related volunteering opportunities

Variety of christmas related activities from 9th-23rd December 2024 including:

• Bucket collections at Morrisons in Camberwell
• Decorating christmas hampers (cardboard boxes)
• Packing christmas hampers
• Wrapping christmas presents
• Christmas Party - set up the hall
• Volunteer in shifts during the day distributing hampers and gifts
• Cleaning up hall at the end of the day
• Distributing hampers to those not able to attend

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Range of administrative roles

As Spring Community Hub continues to expand, there will be a range of interesting volunteer administrative roles

• Volunteers will be embedded within specific projects/activities
• The administrative role will be to support individual projects/activities and project leads so that they are effectively and efficiently run and delivered
• This could involve contact with external agencies and clients
• Examples include administration support to holiday clubs, christmas activities and the social supermarket

Commitments and Expectations…

As a volunteer we ask that you:

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• Complete your volunteering activities with dedication and commitment - 4 hours per week for a minimum of 3 months
• Sign the Volunteer Agreement form (embed link here)
• Attend the Virtual monthly team meeting related to your role

E.g

• Food Bank - meets the second Friday of the month @ 6pm to 7pm
• Holiday Club meets the Friday prior to start of Holiday Club Activities @ 6pm to 7pm
• B2W meets every Saturday from 11:30am to 12:30pm
• Maintain confidentiality of Spring Community Hub activity, the people in our care, our team and our procedures
• Arrive on time and give 48 hours notice if you are no longer able to carry out your shift
• Let your volunteer manager know if you are having any problems or if you have any complaints, concerns or feedback.

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Commitments and Expectations…

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What are the advantages/ benefits for you

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• Contributing to the community
• Working with others
• Utilising the skills you have / building new skills/ learning about new routes
• Access to training and development
• New skills to add to your resume and a reference if you need one - useful for job hunting
• Spring Community Hub will respect and listen to your feedback, and keep you informed of any changes
• Spring Community Hub will ensure your health, safety and welfare
• All DBS checks are free of charge
• Transportation expenses will be reimbursed upon submission of receipts
• £5 lunch money can be provided for volunteers working longer than 4 hour shifts

How you can apply…

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You can apply through our online registration form: https://forms.gle/GWc38aNwiSN4HKQQ8

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Complete our our online volunteer agreement form: https://forms.gle/UZweVEjwekSMDXPs6

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We look forward to hearing from you and appreciate your interest in Spring Community Hub

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