：N/A
Seat Number
■AgentMap
Agent Name
Status
Queue Name
Status Time
Status(Use Collaborate)
Available
Busy
Away
Break
Meal
Meeting
Training
monitor
Status(Use Contact)
Offline
Off Queue
On Queue
Ring
Dial
Talk
Hold
Consult
ACW
Associate with template
* Specified at login?
* Store settings?
Detail view on mouseover�（if possible）
Help Mark
(Next Phase)
Monitor BTN
(Next Phase)
I think it will be achieved using either WebSocket or EventBridge.
Please check the URL below.
https://developer.genesys.cloud/notificationsalerts/notifications/available-topics