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FinessEd

The Education Unit:

Saifeldin Ahmed

Scott Mitchell

Cesar Piedra

Naju Rahim

Cypress Rhodes

Tatyana Ricketts

Cindy Wong

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Description and Pitch

“FinessEd connects the passion and interests of lower-income area high school students with opportunities and accessibility to jobs and training, to help everyone finesse their ideal future.”

These days, a college degree is the minimum requirement to get a job and start a career, but very often it is not enough. Many jobs require prior experience or certifications to have a chance at getting it. Not only that, many students, especially in lower income areas cannot afford to get a college education, but FinessEd is here to help. FinessEd seeks to connect high school students who have passion and interests in certain careers and career paths to certification training modules, companies and recruiters, and career opportunities like internships. For students, FinessEd provides accessibility to relevant knowledge, certifications, and experience in order to enter the workforce and gain an income, and eventually, should they choose to, begin their college career. For businesses, FinessEd provides a large pool of job candidates who will be provided the specific resources in order to succeed and do well on the job.

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High Fidelity Prototype

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Lessons Learned

  • As a team, we learned
    • Alternatives to higher education
      • Education is a powerful tool that no one can live without. Because there is some limits to it, like affordability, we researched and learned about alternatives to it. These alternatives that we sought out are just as beneficial as higher education.
    • Education is the gateway to a better life
    • Communication is key
      • How to properly achieve goals with a team
    • Networking
      • We were able to use social based communication platforms to reach out to one another and other individuals for the sake of the project.
    • How to balance and leverage different opinions
    • Programming
    • How to use Adobe XD

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Stakeholders

  • Board of Education
  • Public/Charter schools
  • Investing Companies
  • Certification Suppliers

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Customers

  • Public school systems
    • In many diverse areas
  • Students from all walks of life
  • Companies interested in certified applicants
  • Certification suppliers who want notoriety
  • Anyone who wishes to pursue certifications in an accessible way

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Scope

With FinessEd we want to make our scope as wide and accessible as possible

  • Strong focus on public schools in diverse areas
    • With a focus on areas with diverse rates of income
  • Start locally in New Jersey
    • With plans to expand services with use of government funding
  • Target audience is high school students, but all are welcome as our services could also benefit adults just as well
  • Will release primarily as a cell phone app with a web browser client

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KWHL Table

What we know

What we want to know

How we can learn more

What we learned

A job certification is a great alternative to receiving a degree for obtaining specific jobs

Exactly how effective job certifications are in obtaining relevant job positions

Conduct research on current job listings, checking to see how many positions require or prefer certification(s)

The healthcare, repair/maintenance, and computer/information sciences job fields often prefer or require that job candidates hold certifications.

A significant amount of high school students who do not enroll in college say it's due to the expense

If this career development is appealing to low income high school students

Conduct interviews with current high school students to figure out if a certification program is something they would be interested in

Students are generally unaware of industry standard certifications. An increase in marketing in public schools is imperative for students to be aware of our existence

Underprivileged students and companies both benefit from a new certification platform

Who are our competitors and how our platform can be designed for more accessibility

Conduct analysis of our direct competitors’ platforms to see how we can distinguish ourselves

Competitors sites such as Coursera and Udemy seem to cater to existing professionals and intermediate level professionals. We want our courses to cater to beginners and people who are undecided in their career choice

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Primary Research Summary

  • The most popular job fields for certificate programs are healthcare, repair/maintenance, and computer/information sciences. Certifications demonstrate that job candidates have earned competency in a specific occupation.

  • Based on our sample size of students, most high school students are unaware of the existence of certification programs. Similar to how school guidance counselors promote bachelors and associates degrees, counselors should promote certifications as a viable alternative to formal education.

  • Most high school students are unaware of the fact that specialized and even lucrative careers exist out there that do not require a college degree.

  • Some high school students are indecisive of a career that appeals to them. It is important to incorporate a quiz for these individuals so they can be presented potential career paths that fit their personality traits.

  • Some high school students prefer “e-learning” since it is less of a time commitment and the ability to learn at one’s own pace.

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Primary Research Summary Contd.

  • The most commonly cited factor that discourages students from pursuing an education is the financial cost associated with attending college. It is important that we provide our certifications at an affordable price to encourage graduating low-income high school students to continue their career development.

  • Competitors such as Coursera and Udemy can be overwhelming to our targeted demographic since their course catalogues are massive and there is not much guidance on what course a user should take based on their skill and knowledge level.

  • Including an optional questionnaire or quiz to new users can help point them in the right decision in terms of suitable careers based on their interests and personality traits. This is especially useful to students that are indecisive of possible career paths to pursue.

  • Our competitors’ platforms seem to be better suited for existing professionals or students instead of graduating high school students who have very little experience or knowledge of prospective career paths. It is important that we include guided career pathways that correspond to each certification course so that students understand which jobs are available to them based on their qualifications.

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Secondary Market Findings

47% of tech professionals have a certification[1]

● E-learning increases retention by 25 to 60 %[2]

● Certification preparation leads to confidence[3]

● Certified employees consistently perform better[3]

● Finances were cited the most for the reason students are not attending college[4]

● The number of students who expected their highest level of education to be an occupational certificate or associate’s degree has more than doubled since 2009[5]

● 42% of companies say that E-learning has led to an increase in revenue[2]

● IT organizations seem to recognize the value of certified employees and promote certified IT professionals more frequently than non certified IT employees[3]

1. Kolakowski, 2020

2. Gutierrez, 2020

3. Anderson, 2019

4. Klein, 2017

5. Jaschik, 2019

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Context Diagram

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Cross-Functional Flow Diagram

Process of Creating Account and Gaining Certification

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High Level IT Arch

“It’s fully managed, multi-region, multi-master database with built-in security, backup and restore. It can be easily integrated into AWS Lambda to run as a message broker”

( Tong, 2019).

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SWOT Analysis

Opportunities

More partnerships with companies and schools

Create website and mobile application

Go global

Strengths

Able to download set of trainings to “offline”

National and Exclusivity– since we want to target different Companies as partners

Weaknesses

Restricted to mobile apps

Niche audience

Small focus group

Inexperience

Threats

Competitors: Free and other applications in the education market

Companies are constantly changing

Succession is based on how to the students do

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Ethics

Issue: Users can potentially go against our terms and agreements. Potentially, partnering companies can be biased without knowing.

How to address: Review companies’ information before they get published making the information of each student limiting to employers. Provide them with enough information of the students to contact them if they find them to be a good candidate.

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Privacy

Issue: Students information will be posted on our app and their personal information can potentially be shared. Students may worry about their security on apps collecting data on them.

Partnering companies’ information will be used in training and helping students for their future. Their company information can potentially be shared.

How to address: We want to limit the amount of information that can be seen outside of our company. Each student user will exactly what information will be shared.

Partnering companies will only have allowed users to access their company’s information. We will leave notations indicating which areas they might want to omit from their content. Prevent a user from screen recording while accessing our app.

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Security

Issue: Student users and partnering companies will share their passwords and may share other information with us.

How to address: Users private data and passwords, will be protected with our online security and monitoring of any malware. Added measures to have the users change passwords, two-point authentication, and etc to better secure their information.

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Cost

  • Cloud Computing Infrastructure is everything from hardware, software, servers, data storage, computing power, and computer system resources.
  • Computer Room Upgrades refers to the computers and system upgrades over the years to increase security and space
  • Website and Application design will cost around $100,500. Majority of the fee will go towards the development of the application development process. Users will be charged a set fee of $100 per certification.
  • Development cost refers to the costs of getting the other companies like LinkedIn to join our team and the costs to be able to give out the certifications and make our application more complex
  • Business Process Owner is the cost to have people maintain the site, implement new changes, as well as monitor front and back end processes.

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Cost Spreadsheet

The projected costs is based on the average start ups for each category

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Benefits (contd.)

  • An easier way for people to get into the job market
  • More accessibility and public knowledge of certifications
  • More accessible and affordable education
  • Hopefully a more prolific country as a whole

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Appendices

Sources for Secondary Market Research

Anderson, C. (2019). Impact of Certifications and Training on Career Milestones. Retrieved 16 October 2020, from https://comptiacdn.azureedge.net/webcontent/docs/default-source/MemberResources/comptia-idc-impact-of-certifications-and-training-white-paper.pdf?sfvrsn=e9d2e41a_0#:~:text=to%20the%20enterprise.-,We%20found%20that%20training%20and%20certification%20positively%20impact%20IT,to%20the%20enterprise%20by%20observing%3A&text=Time%20to%20first%20promotion%3A%20IT,%22never%20certified%22%20IT%20professionals.

Gutierrez, K. (2020). Facts and Stats That Reveal The Power Of eLearning [Infographic]. Retrieved 16 October 2020, from https://www.shiftelearning.com/blog/bid/301248/15-facts-and-stats-that-reveal-the-power-of-elearning

Jaschik, S. (2019). What the data show about high school students' expectations of going to college | Inside Higher Ed. Retrieved 16 October 2020, from https://www.insidehighered.com/admissions/article/2019/07/08/what-data-show-about-high-school-students-expectations-going-college

Klein, R. (2017). This Is Why 12 Percent Of High School Graduates Don’t Go To College. Retrieved 16 October 2020, from https://www.huffpost.com/entry/why-students-dont-go-to-college_n_5901124

Kolakowski, N. (2020). Are Tech Certifications Actually Worth It?. Retrieved 16 October 2020, from https://insights.dice.com/2019/03/04/tech-certifications-actually-worth/

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Appendices

Ethics - Privacy - Security

Ethics - Issue: Although our app is focused on helping students in lower economic areas and partnering companies, users can potentially go against our terms and agreements. Potentially, partnering companies can be biased without knowing.

How to address: We have a system in place to review companies’ information before they get published so that we can make sure it fits within our mission statement and doesn’t cause any harm to any student. We found a way to prevent further biases with employers by making the information of each limiting to employers. We would like to provide them with enough information of the students to contact them if they find them to be a good candidate. Cost for this would be included in our planning costs.

Privacy - Issue: Students information will be posted on the app when Partnering companies look at them. They can share personal information, since this information is shared via the internet, this leads to the possibility of being misused. Students may worry about their security on apps collecting data on them.

Our partnering companies’ information will be used in training and helping students for their future. This may give access to company practices to various users. Giving anyone access to company information can potentially be harmful depending on the information that is released, due to possible misuse.

How to address: Like with any app, we will try our best to protect our users as best as possible. Since we are hosting student data, we want to limit the amount of information that can be seen outside of our company, so nothing is misused. We let the students know which information will be shared with companies. With this, students will be able to know exactly what is being shared.

For our partnering companies, we will implement system that will only allow said users to access their company’s information. Due to us reviewing content before it is uploaded, we will leave notations indicating which areas they might want to omit from their content. We would like a system that would prevent a user from screen recording when they are accessing our business partners side of the site, to better prohibit the release of company information that could be used to do harm.

Costs for this will be included cyber security and cloud structure costs.

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Appendices

Ethics - Privacy - Security

Security - Issue: Student users and partnering companies will share their passwords and may share other information with us. This information can potentially be hacked into and their data may be stolen. Similarly, the above can happen to our partnering companies, whose information will be stored with us.

How to address: Along with their private data and passwords, the best we can do is improve our online security and keep an eye on any malware that might interfere with our site and customers. Added measures to have the users change passwords, two-point authentication, and etc to better secure their information. The same would go for our partnering companies as well. Securing their information and giving them an issue free experience will better our relationship with them and allow us to be better prepared to diligently work with them.

Costs will be included with our cloud and cyber security costs.

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Resources

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Low-fi Prototype/

Annotations

1

2

3

  1. Categorizing the general fields of work into an organized list will help students reach jobs they’re interested in.
  2. At the bottom, a profile tab, recommended careers/courses tab, and a settings tab will be there for the all users.
  3. Once a general field tab is opened, a list of careers in that workforce will drop down for students browse through.

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Low-fi Prototype/

Annotations

5

  1. Once a specific career is selected, a list of courses will similarly follow related to the job and it’s requirements.
  2. The moment a certificate course is selected, the user will be directly taken to the modules and video format for the lessons. No time to be wasted.

4

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Low-fi Prototype/

Annotations

1

2

3

  • Initial sign in/sign up page
  • Sign up: if you are a student, will lead to student sign up page
  • Sign up: if you are an employer, will lead to employer sign in page

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Low-fi Prototype/

Annotations

5

  • Student sign up page: input key information (name, school name, grade, email, current courses, interests and intended career(s))
  • If unsure of intended career(s), option to take a quiz for recommendations is available
  • Employer sign up page: input key information

4

6

(Student view)

(Employer view)

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Low-fi Prototype/

Annotations

2

1

4

  • Student Profile Page(student view): Resume module that was last worked on
  • Completed certifications listed
  • Certifications/modules currently being worked on with percentage progress and resume option
  • Employer view of Student Profile Page: Emphasis placed on certifications, so one of the first things that can be seen on profile

3

(Student view)

(Employer view)

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Team Role Assignments

Role

Member

Team Leader

Tatyana

Project Manager

Cypress

Documentation Manager

Shared Role

Business & Finance

Scott, Cesar & Naju

Design & Development

Saif & Cindy

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Gantt Chart

  • Updated Gantt Chart from Stage 1

slides

  • These changes show a more detailed

organization of our Stage 2, 3, and 4

work.

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Next Steps

Stage 4 Work

  • Discuss and finalize app sketches based on feedback of Low Fidelity Prototype
  • High Fidelity App Prototype
  • Finalize and refine slides
  • Make necessary corrections to stage 3 slides (and previous slides) where necessary
  • Reflect on project/lessons learned throughout

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Summary

Stage 3 has brought forth many improvements in several areas

  • Group
    • More ideas shared
    • Better understanding of the final product
    • Growth in a group setting
  • Structural
    • More detailed final product
    • Actual visual gave us more ideas on how to improve UI
    • Primarily phone app based