SportsTalk

24/7

100% Chat. Zero Moderation

Fans like to chat online…

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…especially around live games, but most conversations take place on social media.

Sports organisations don’t own the conversation, meaning they have…

Less insight & data around fan sentiment

Less opportunities for commercialisation

Less control around moderation

SportsTalk 24/7

Introducing SportsTalk 24/7

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100% Chat.

Zero moderation.

SportsTalk 24/7

Our dedicated chat tool allows sports organisations to drive social engagement and build abuse-free, brand-protected fan communities across their own digital platforms.

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Introducing SportsTalk 24/7

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100% Chat.

Zero moderation.

Plug & play

No moderation

resources needed

Enhances commercial opportunities

SportsTalk 24/7

Proprietary tech - get chat functionality in minutes

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Sophisticated AI moderation - don’t waste time and money!

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More inventory to promote partners and sell products

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Used by the biggest teams

SportsTalk 24/7

Instant fan interaction

SportsTalk 24/7

SportsTalk 24/7 has been built just for chat. Our proprietary suite of fan interaction and engagement tools can be integrated into any digital environment in minutes.

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Live Chat

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Comments

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Polls

Reactions

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Instant Live Chat

SportsTalk 24/7

Great for engaging fans during live events, live streams, and guest appearances.

• Unlimited participants
• AI keeps the chat clean
• React with likes and other emotions
• Insert ads and merch

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Instant Comments

SportsTalk 24/7

Great for enabling fans to share their thoughts on articles, videos, polls and more.

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• Valuable source of user-generated content
• Upvote favorite comments to appear on top
• Re-engage through reply notifications
• React with likes and other emotions

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Instant Reactions

SportsTalk 24/7

Great for quick engagement with any type of content

• Low effort engagement
• Capture emotions about your articles, videos and more
• Dashboard reveals which content is most engaging

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Instant Polls

SportsTalk 24/7

Great for learning about your fans and hosting fun activities

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• Segment fans based on their responses
• Encourage fans to returns and re engage regularly
• Collect data

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Zero Moderation

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SportsTalk 24/7

We have the best moderation solution in the industry to help tackle online abuse. It’s so good that you don’t actually have to do anything because we do it all for you.

• Fully automated AI moderation
• Fully automated blocked words censor
• Community can report content and bad actors
• Option to moderate by channel owners if desired

Enhanced commercial opportunities

SportsTalk 24/7

SportsTalk 24/7 drives greater dwell time on your digital platforms, creating

new inventory and more opportunities to surface partners in real time.

Build custom experiences

SportsTalk 24/7

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• Drop-in widget for instant access to all chat and comment features
• Customize colors and fonts with CSS
• Download the react widget source to customize further
• Use SDKs or REST API to build completely custom experiences

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SportsTalk 24/7

• Real time analytics and moderation
• Accessible from mobile & desktop
• Delivers actionable business insights
• Allows you to manage community on the go

Real time insights on the go

The people

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• Best-in-class moderation - no additional resource required
• Drop-in widget - quick, easy & minimises development costs
• Enhances your commercial inventory
• Easy to customize through extendable API
• Generates actionable fan insights

• Core business focus - we specialize in chat!
• Trusted by leading sports organisations
• Extensive technology experience working with biggest brands

Why SportsTalk 24/7?

SportsTalk 24/7

SportsTalk 24/7

SportsTalk 24/7

Case Study: Arsenal

• 126 000 reactions in 4 months

SportsTalk 24/7

Case Study: Chelsea

2021 Sports Technology Award for “App of The Year” for fan engagement with chat and comments

How it works

SportsTalk 24/7

• Chat integration
• Moderation
• Custom messages

How it works

SportsTalk 24/7

Chat Integration

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Simple drop-in widget

Just paste in this code and you’re done!

You can add CSS to change the theme, or grab our react component and customize everything

How it works

Moderation

Automated Moderation

SportsTalk 24/7

• Block words or replace them with ****
• Anti-flood stops users from abusing chat with too many messages
• AI moderator holds untrustworthy messages until human approved

How it works

Moderation

Moderation by Community

SportsTalk 24/7

• Externalize moderation cost
• Chat participants can report individual messages to remove
• Community can report users for abusive avatars, names, or general behavior
• Automatically mute, ban or shadowban reported users
• Optionally review users banned by the community using white label dashboard or our API

How it works

Moderation

Moderation by Trusted Deputee

SportsTalk 24/7

• Channel owners can deputize any user to moderate their channel or just one room
• Deputized users can:
• Delete all messages from one user, or just one message
• Put users on timeout or block permanently
• Make a user read only or “shadowban” so they see their messages but no one else does
• Bounce the user from individual chat or banish them from all chats

How it works

Custom Messages

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Moderation by Trusted Deputee

SportsTalk 24/7

• Use the API to push custom message types automatically, for example, when a goal is scored, offer the jersey
• Embed a 3rd party poll widget as a pinned custom message
• Make your own types, use the built in custom fields, tags, and storage for JSON or XML attached payloads

SportsTalk 24/

SportsTalk 24/7

dberman@sportstalk247.com

+1 917 848 7914

sportstalk247.com

Thank You!