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Document Retention:

Why?

What?

How?

Ben G. Carter,

Assistant State Librarian

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Georgia Public Library Service empowers libraries to improve the lives of all Georgians.

We provide scalable library technology and services; staff training, consulting, and best practices; grant administration and more to create equity in library experience for patrons, no matter where they live.

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TODAY’S AGENDA

  • Why?
    • Rationale, reason, rules

  • What?
    • Definitions, components, roles

  • How?
    • Structure, routines

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The Why

Short Answer: Reasonable Consistency

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Consistent Records Retention

  • Identify Record Categories
  • Identify Record Systems & Storage
  • Institutional, Not Personal
  • Retention Time
  • Legal Implications

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Open Records Act

  • See Marti Minor’s Library Law Handbook
  • O.C.G.A. § 50-18-70, et seq.
  • Shorten Research & Response Time

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The What

Shortest Answer: Policy.

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Records Retention Policy

  • Framework Within Authority
  • USG Policy Example
  • Document Destruction (min. vs. max.)
  • Institutional, Not Personal
  • Complementary Schedule(s)

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Ideal Records Retention Policy

  • Establish Authority
  • Establish Role of Records Manager(s)
  • Connect to Retention Schedules
    • Specifically Address Local Changes
  • Connect to Procedure
    • Specify Destruction Method

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Records Retention Schedule

  • Groups Records Into Categories
  • Details Minimum Retention Period
  • Consistent Across Local Government

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Destruction of Records

  • Supercession
  • Storage Limitations
  • Institutional, Not Personal
  • Security Implications
  • Audit Implications (e.g., E-Rate Documents)

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The How

Short Answer: Make it a job task.

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Records Manager

  • Does NOT Have To Be Director
  • Multiples, Based On Record Type
  • Acts Within Policy & Procedures
  • Remains Current On Schedules
  • Documents Inventory & Activity

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Records Manager’s Key Resources

  • Library Policy
  • Library Procedure
  • Institutional Record Inventory & Activity Document
  • Local Government Record Retention Schedules

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Records Manager’s Key Roles

  • Storage/Preservation
  • Managing Additions
  • Disposing
  • Providing Access

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Training Videos

(~12 minutes each)

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The Bonus

Ben’s Quick Takes

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Do not save memos directing staff as to which copy paper color to use when duplicating a series of forms.

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“Useful Life” in a retention schedule means local discretion.

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“Destruction” does not mean toss it into dumpster. Shred paper records!

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Not every document is worth archiving digitally.

Digital archives require work to be properly useful.

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Just starting?

Focus on learning retention schedules, documenting inventory, and securing storage.

Reach out with questions!

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Thank You!

Ben G. Carter

bcarter@georgialibraries.org

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