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Problem Scenarios / Jobs-to-be-Done

  • Xv

Persona & Problem Hypothesis

Think

See

Feel

Do

Current Alternatives

  • X

Value Propositions

  • X

A free resource created by Loopers

This template is shamelessly robbed from the Customer Discovery Handbook by Alexander Cowan, which seems to borrow from Empathy Mapping (originally Nielsen Norman Group?) and maybe other sources.

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2 of 3

Empathy Map

Think

See

Feel

Do

A free resource created by Loopers

This template is shamelessly robbed from various sources, including Empathy Mapping by Nielsen Norman Group.

(User icon from Flaticon)

Pain

Gain

Project:

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Date:

Version:

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3 of 3

Proto-Persona

Behaviour

Needs/Goals/Obstacles

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