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Safe Return

An End to End solution for Return to Work strategies ensuring employees safety Workplace and Transport arrangements in this Pandemic.

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Safe Return

Submitted by

Durai Sankar Ramasubbu &

Dinesh Kumar

An End to End solution for Return to Work strategies ensuring employees safety Workplace and Transport arrangements in this Pandemic.

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Problem Being Solved

As you all are aware we are at the end of the COVID. As most of the employees are vaccinated, several Organizations are planning to move a part of their workforce back to Office.

For all organizations, the Importance of Employees health is paramount

The organization must ensure the employees are fit enough to return to the workplace and ensure that enough safety arrangements are made to welcome them.

Arranging workplace based on employee data.

Employees should be given the flexibility to join the nearest office as well.

Organizations should also follow regional government protocols mandated while these processes such as mandatory vaccination, Temperature monitoring, PPE Kits Provision, etc.,

Handling all these activities is a big task for a huge organization.

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Solution

The above problem is solved by using a Pega solution called as “Safe Return” build in Pega 8.6. The solution consists of Mashups interacting with employees from the employee portal runs on company intranet and process the cases.

From this solution, we can able to do following

  • Get daily health updates from employees
  • Get up to date vaccination information from the employees
  • Track the Return to office requests for the available offices
  • Handle Transport requests if needed by employees
  • Track the employee health after visiting office
  • Manage the office sanitisation schedules
  • Find and predict the interested employees who are ready to return back to office

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Technology/Tool/Stack

Pega 8.6 Community Edition

HTML, CSS, JS for developing web self service portal

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Return to Workplace Application - Key Points

Ability to capture Employee Vaccination Status at anytime.

Ability to capture Employee Health Status at anytime.

Ability to reject request when Health is not good before visiting workplace.

Ability to track employees who is sick after visiting Workplace.

Ability to capture return interest to workplace interest and prepare plan based on it.

Ability to prepare return plan using Vaccination Status and Health Status data

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Solution Architecture - Overview

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Solution Architecture - Application Stack

Pega Platform 8

Theme-Cosmos 3.1

Safe Return WSS

Case Types:

Return To Office

  • Transport Request

Vaccination Status

Incident

Pega 8.6

Safe Return

Theme-Clarity

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Personas

Employee

Reporting Manager

Facility Admin

Transport Admin

WorkplaceCare Manager

  • Initiate RTW Requests
  • Update Vaccination Status
  • Update Health Status
  • Update return Interest
  • Review and Approves Reportees RTW Request
  • Review and Approves RTW Request for a facility
  • Manages available spaces in the facility
  • Review sanitisation Schedule
  • Updates available Healthcare workers in the facility
  • Manages Transport Requests

  • Manages Employee Activities and plan for return to workplace strategies

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Solution Architecture - Case Types

Return To Office (Used to collect information for office visit request)

  • [Child] Transport Request (Used to process transport request if needed)

Vaccination Status (Used to track and verify employees vaccination status. This is case is initiated by employees who wish to verify their certificate)

Incident (Used to track employees who got corona symptoms after visiting office)

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Solution Overview

Mashup - Harness -

ManageRequest

Mashup - Harness- Health Check

Mashup - CreateNewWork - Return to Work

Mashup - Harness -

VaccinationStatus

SAFERETURN - PEGA 8.6

Employee Intranet Portal

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Solution Architecture - Return to Office - Casetype

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Solution Architecture - Vaccination Status - Casetype

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Solution Architecture - Transport Request - Casetype

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Demo

Consideration : Capital Corp is a company which is planning to leverage Pega to build a solution for this problem

Consider Ramesh Kumar, who was working for Capital Company in Bangalore Office.

He wants to return back to workplace near to his current location for a client meeting.

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Future enhancements

2

1

Autovalidate vaccination certificate using OCR

IOT Temperature monitor on workplace visit

Validate the uploaded Vaccination certificate PDF using OCR without user intervention

Capture Temperature of the employees when they visit the premise and track those in the case.

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Future enhancements

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3

Scheduled Sanitization

Inventory management for PPE

We can have a case type to manage the building and floor sanitisation and trigger it based on some schedule and notify to concerned team

We can create a case to manage PPE kits like mask, sanitisers available at the office inventory

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Future enhancements

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5

Incident Tracking

Capture Social distance violations using CCTV

Create a new case when any of the employee who visited office affected with corona symptoms in last 15 days so the it can be tracked.

We can have some OpenCV image processing technology to initiate a case who breaches social distance violations inside the office

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Future enhancements

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7

Employee readiness survey

Scanning for Office Passes

We can have a new case type and send out to all employees to capture interest for employees to return back.

We can generate a unique QR code for each Return to office to verify it at the office gates.

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Thank You!