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Team Work and Collaboration

Storyboard

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Overview

Course Title:

Teamwork and Collaboration

Learning objective:

  • Understand teamwork and collaboration
  • Learn the steps to have a successful group
  • Identify conflict and how to address different situations

Description Text

Why do we need to work in a group, again? 

Everyone has participated in group work in some form or fashion in their life time. It is often times associated with the negative experience of one or two people doing all the work and the others just slacking off. 

That is not what we are talking about today. Teamwork is when a group of people with similar skills sets come together and work toward a common goal. Collaboration is when a group of people with different skill sets come together to build on something. 

Both of these require a good system that will build trust and make sure everyone is working toward achieving their goal. 

So, how do we do this?  

Units

  1. Goals 3. Assigning Responsibility 5. Quiz
  2. Setting Norms 4. Working Together 6. Review

Client:

Just Collab Corp.

Instructional Designer:

Shemaine Hernandez

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Units

Nr

Name

Content

1

Goals

Description of the importance of setting a clear goal. Give examples of questions to answer with when setting a goal.

2

Setting Norms

Interactive character talking view through developing Norms.

Interactive character walking through scenarios and how the viewer would interact. (Multiple choice questioning)

3

Assigning Responsibilities

Image clicking icons with examples of roles and explanation of why assigning roles is important.

4

Working together

Describes the importance of working together and provides list of platforms that allow collaborative work and communication.

5

Quiz

Used different question formats to check understanding of content

6

Review

Overview of the lessons

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Style Guide

Logo

Cover Photo

Stock image of person typing on the computer

Custom colours

#462646

Fonts

Heading: Roboto Slab

Body: Merriweather

Additional Notes

None

Templates

N/A

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Lesson 1�Goals

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Lesson 1

Goals

BLOCK ID

1.1

BLOCK TYPE

Image

NOTES

Image is centered

Image: Cartoon type image of two people at the top of a mountain reaching their goal.

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Lesson

Goals

BLOCK ID

1.2

BLOCK TYPE

Text and Bullet Points

NOTES

CONTENT

Text:

What is the reason for working together? 

Setting a clear goal is important. Without this the team or collaborative group won't know where to start. 

The goal serves as an end point.  So, one of the first things that will need to be decided is:

  • Is this a short-term goal, something you can complete is a few days or weeks? 
  • Is this a long-term goal, something that may take you months or years? 
  • What do you all hope to achieve by the end of your project?
  • How long will you need to achieve this goal?  
  • What will you need to accomplish this goal? 

Once you all have established and clearly defined you goal you are ready to the next step in the process. 

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Lesson

Goals

BLOCK ID

1.3

BLOCK TYPE

Divider

NOTES

CONTENT

Continue button

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Lesson 2�Setting Norms

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Lesson

Setting Norms and Conflict Resolution

BLOCK ID

2.1

BLOCK TYPE

Interactive Slide prompting view to take action

NOTES

CONTENT

First Slide set covers setting Norms

Second Slide set cover conflict

First Slide Set:

#1

Image: Woman holds hand toward viewer appears to be speaking.

Text:

Choosing Norms

Norms are the rules that your team will operate by. They are important for keeping teams working effectively and establishing how conflicts will be resolved. 

>Continue Button

#2

Image: Woman has hand on her chin as she is asking viewers to remember something.

Text:

Think about one or two negative experiences you had the last time you worked in groups.

> Continue Button

#3

Image: Woman holds out other hand inviting viewer to complete a task.

Text: Go ahead and take a couple of minutes to write them down. 

> Continue Button

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Lesson 2

Setting Norms and Addressing Conflict

BLOCK ID

2.1 (Cont…)

BLOCK TYPE

Interactive Slide and Questions

NOTES

CONTENT

First Slide set covers setting Norms

Second Slide set cover conflict

First Slide Set:

#4

Image: Woman holds hand toward viewer and asks to take action with the memories they jotted down.

Text:

Now think of how you could turn that negative experience into a norm that would prevent that problem from happening again

>Continue Button

#5

Image: Woman holds out hand, expression on face changes as she give example of how to turn memory into a norm.

Text:

For example, if the negative experience was that the meetings always started late because no one was on time, then perhaps the norm would be: Team members will be on time.

> Continue Button

#6

Image: Woman smiles and has hands at her side as she introduces the second slide set.

Text: Next, lets take a look at conflict resolution. 

> Continue Button

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Lesson

Setting Norms and Conflict Resolution

BLOCK ID

2.2

BLOCK TYPE

Interactive Slide and Questions

NOTES

CONTENT

First Slide set covers setting Norms

Second Slide set cover conflict

Second Slide Set:

#1

Image: A different woman holds hand toward the text box and asks the viewer a question.

Text:

Title: How to Handle Conflicts

Conflicts will happen. People have different ideas and different opinions and sometimes norms will be violated. The questions is how do we handle the conflicts when they happen? 

>Continue Button

#2

Image: Woman holds out hand toward view, expression on face changes and she is asking a question.

Text:

If it's a norm violation, what do you think we should do? > Continue Button

Viewer given two options:

Option 1 (Incorrect) Confront the team member violating the norm publicly in front of the team.

Image: Woman crosses her arms and expression changes to disappointed

Text: Feedback text says: This could escalate the conflict.

>Try again button presented to take viewer back to options.

Option 2 (Correct) Request to have the norms reviewed during that meeting.

Image: Woman smiles and puts hand on her him expression is happy.

Text: Feedback text says: This will ensure that all team members including the violating team member is aware of the norms and it will diffuse the conflict.

>Continue button

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Lesson

Setting Norms and Conflict Resolution

BLOCK ID

2.2 (Cont…)

BLOCK TYPE

Interactive Slide and Questions

NOTES

CONTENT

First Slide set covers setting Norms

Second Slide set cover conflict

Second Slide Set:

#3

Image: Woman holds hand toward the text box and asks the viewer a question.

Text:

Title: How to Handle Conflicts

If the conflict is an issue of different opinions, how would you approach it?

>Continue Button

Viewer given three options:

Option 1 (Incorrect) Start screaming over the other person, if you scream louder you win.

Image: Woman looks down and places hand to temple in disbelief.

Text: Feedback text says: This would be considered disrespectful of your peer and would escalate the conflict.

>Try again button presented to take viewer back to options.

Option 2 (Incorrect) Shut down and refuse to consider other ideas.

Image: Woman crosses her arms and expression changes to disappointed.

Text: Feedback text says: This will stop progress and can cause the conflict to escalate.

> Try again button presented to take viewer back to options.

Option 3 (Correct) Shut down and refuse to consider other ideas.

Image: Woman smiles and puts hand on her him expression is happy.

Text: Feedback text says: Listen to the difference of opinion and try to compromise while remaining respectful.

>Continue button

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Lesson

Setting Norms and Conflict Resolution

BLOCK ID

2.2 (Cont…)

BLOCK TYPE

Interactive Slide and Questions

NOTES

CONTENT

First Slide set covers setting Norms

Second Slide set cover conflict

Second Slide Set:

#4

Image: Woman is smiling and pointing to the viewer.

Text:

The main thing to remember during conflict resolution is to remain respectful of your peers and try to find a neutral solution that everyone can live with.

>Continue Button

#5

Image: Woman is standing with hand on hip, neutral expression.

Text:

Scenario Complete!

Start over prompt

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Lesson

Setting Norms and Conflict Resolution

BLOCK ID

2.3

BLOCK TYPE

Divider

NOTES

CONTENT

Continue button

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Lesson 3�Assigning Responsibilities

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Lesson 3

Assigning Responsibilities

BLOCK ID

3.1

BLOCK TYPE

Text and Interactive touch points

NOTES

CONTENT

Reference touch points from 1-4 starting on the left side of screen moving to the right.

Fictional generic character names.

Image: Neutral image of four faceless cartoonish colleagues to represent anyone. Two men and two women alternating.

Touch Point (TP) #1

Over first male character

Titled: Team Leader

Description: Tom is very organized. He is prepared for every meeting and know the progress that is being made on the project. He is selected to be the team leader because he can help everyone stay organized and monitor progress and offer insight.

TP #2

Over first female character

Titled: Writer/Recorder

Description: Susie is a great writer and is in charge of producing the written content of the project. But she really hates doing research. Lucky for her, Allen is part of the team.

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Lesson 3

Assigning Responsibilities

BLOCK ID

3.1 (Cont…)

BLOCK TYPE

Text and Interactive touch points

NOTES

CONTENT

Reference touch points from 1-4 starting on the left side of screen moving to the right.

Fictional generic character names.

TP#3

Over second male characters

Titled: Researcher

Description: Allen is a brilliant researcher, but he really hates having to compile all of his research and he’s not a fan of numbers. This is where Jessica come in.

TP#4

Over second female character

Titled: Data Analysis

Description: Jessica loves numbers and graphs. She is excellent at data analysis and is more than willing to help turn all of Allen’s research into charts and graphs that Susie can incorporate into her written content.

Text:

Title: Assigning Responsibilities

Everyone brings different skills to the table, whether it is a team or a collaboration. Discuss everyone’s strengths and assign duties that will compliment their talents. This will provide for the best work environment and promote better outcomes.

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Lesson

Assigning Responsibilities

BLOCK ID

3.3

BLOCK TYPE

Divider

NOTES

CONTENT

Continue button

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Lesson 4�Working Together

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Lesson 4

Working Together

BLOCK ID

4.1

BLOCK TYPE

Text and Image

NOTES

CONTENT

Focuses on communication

Google meets

Zoom

Teams

Title: Communication

In the past keeping up with everyone's work meant schedule times to check progress. Now days, there are multiple collaborative programs that allow teams to work on one project at the same time. Meeting no longer means reserving a space, it can be a simple as login in via a program like Google meets, Zoom, or Teams. 

Maintaining communication and sharing progress during a project allows for better continuity. It also provides the opportunity for immediate correction and input. 

No one will be left guessing or becoming frustrated because they can easily communicate with their team and see what progress is being made. 

Resulting in a successful Team or Collaboration.

Image:

Image of people jumping into the air at a beach to celebrate success.

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Lesson

Working Together

BLOCK ID

4.2

BLOCK TYPE

Divider

NOTES

CONTENT

Continue button

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Lesson 5�QUIZ

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Lesson 5

Quiz

BLOCK ID

5.1

BLOCK TYPE

Interactive Quiz Questions

NOTES

CONTENT

Introduction to quiz

Text: Take a quick quiz and show how ready you are to start working with your team.

>Start Quiz button

Question 1(Multiple Choice): Why is it important to set clear goals?

Imagine: Green, Red, White, and Black dart board with green dart in the bullseye.

Option 1: (Correct) So everyone know what they are working toward.

Option 2: (Incorrect) To confuse everyone and make sure there is no direction for the team.

  • Feedback for any response: A clear goal ensures that everyone is aware of the desired outcome and how long it will take

Question 2(Multiple Choice): Why is it important to set clear goals?

Imagine: Red sign that says “Please Stay on the Path”

Option 1: (Incorrect) When someone is normal.

Option 2: (Correct) Norms are the rules that govern how the team will work and meet.

  • Feedback for any response: Norms help the team stay on task and ensures that progress is being made.

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Lesson 5

Quiz

BLOCK ID

5.1 (Cont…)

BLOCK TYPE

Interactive Quiz Questions

NOTES

CONTENT

Question 3(Multiple Response): How should you resolve a conflict? (Choose the two best answers)

Imagine: Man and woman dressed in grey arguing and pointing fingers at each other.

Option 1: (Correct) Try to find a compromise that everyone can live with.

Option 2: (Incorrect) Start screaming over them.

Option 3: (Incorrect) Shut down and refuse to hear other ideas.

Option 4: (Correct) Remain Respectful and try to find a peaceful resolution.

  • Feedback for any response: The goal is to be respectful of your peers, of their ideas, and make progress. That can not be accomplished if a conflict is made worse.

Question 4(Multiple choice): Scenario – Alice casually comes in late to every meeting. She sits at the back and plays on her phone rather than participating in the discussion. The Norms have been reviewed with the group several times, but her behavior hasn't changed. How best would you approach this situation?

Option 1: (Incorrect) The team leader addresses the issue with Alice in front of everyone the moment she walks in.

Option 2: (Correct) The team leader pulls Alice aside after the meeting to discuss the norm violation and see what is causing her to be late and distracted. Then try to find a possible solution.

Option 3: (Incorrect) The team leader and group members make snide remarks at Alice and roll their eyes at her.

  • Alice could be having a personal problem that is interfering with her ability to meet expectations. She could also be feeling like she doesn’t have a purpose on the team and may need the importance of her role verified. It’s best to see if there is a reason for the norm violation and if it can be resolved.

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Lesson 5

Quiz

BLOCK ID

5.1 (Cont…)

BLOCK TYPE

Interactive Quiz Questions

NOTES

CONTENT

Question 5 (Multiple Response): Jerry and Mike are at odds on the best proposal to adjust the company budget. They have been arguing over it for several days and no progress has been made. What is the best way to approach this conflict? 

Imagine: None

Option 1: (Incorrect) Stick them in a room and let them fight it out, the one who emerges wins.

Option 2: (Correct) Either the team leader or a member their group could serve as a mediator between the two men.

Option 3: (Correct) Have them both list the pros and cons of their proposed budgets. Compare them side by side and see where compromises could be made..

Option 4: (Incorrect) Have the team leader pick the proposal for the guy he likes the most.

  • Feedback for any response: Give them a chance to resolve the issue amongst themselves with a neutral party present to diffuse a tense situation. A side-by-side comparison and a third point of view may allow both men to take a step back and view the situation objectively. 

>Try Again prompt

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Lesson

Quiz

BLOCK ID

5.2

BLOCK TYPE

Divider

NOTES

CONTENT

Continue button

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Lesson 6�Review

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Lesson 6

Review

BLOCK ID

6.1

BLOCK TYPE

Interactive Slide Deck: Images and Text

NOTES

CONTENT

Introduction:

Title: You Made It!

After completing this lesson you should have a better understanding of how to work in a successful team and how to approach conflict.

Audio Recording

>Start Button

Step 1

Title: Establish Clear Goals

Image: A long clear bridge pathway leading to the top of a tree covered mountain.

Text: Establishing clear goals will ensure success because everyone knows what the team is working to achieve and the time frame they are trying to achieve it. This gives them a starting point and a path to follow.

Audio Recording

>Arrow to move to next step.

Step 2:

Titles: Set Norms

Image: Snowy Mountain Tops with Clouds at the base.

Text: Norms are the rules that the group will follow during their meetings and interactions with each other. Setting the Norms from the beginning ensures that everyone is aware of what is expected of them and how issues will be addressed should they arise.

Audio Recording

>Arrow to move to the next step

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Lesson 6

Review

BLOCK ID

6.1

BLOCK TYPE

Interactive Slide Deck: Images and Text

NOTES

CONTENT

Step 3:

Title: Assigning Responsibilities

Image: what appears to be co-workers high fiving and smiling in front of a computer and documents.

Text: Every team member brings a different skill and strength to the group. Finding out everyone’s strengths and assigning responsibilities accordingly ensures that everyone’s talents are being used to better serve the project and get the best outcomes.

Audio Recording

>Arrow to move to next step.

Step 4:

Titles: Working Together

Image: Phone screen showing apps used for collaboration and communication.

Text: Communication is key when working in a group and with today’s technology there is no issue with sharing information and data. Pick a program and begin working on your project together, as a team.

Audio Recording

>Arrow to move to the next step

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Lesson

BLOCK ID

BLOCK TYPE

NOTES

CONTENT

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Lesson

BLOCK ID

BLOCK TYPE

NOTES

CONTENT