Guide to PSG Claim
全球智慧開店平台
When can we claim PSG ? �
1 month AFTER merchant accepts Letter of Offer
Only after merchant launches their website
6 Things Required for PSG Claim Submission
Please save all the documents as per naming convention of what is required. If it’s Invoice, please save image as “Invoice”, “Bank Statement”, etc
1. INVOICE - with Signature
SHOPLINE TO ISSUE
2. QUOTATION
QUOTATION
DATE APPLIED IN BGP
Please save all the documents as per naming convention of what is required. If it’s Invoice, please save image as “Invoice”, “Bank Statement”, etc
3. Corporate Bank Statement showing payment, payee’s name and account number
Please save all the documents as per naming convention of what is required. If it’s Invoice, please save image as “Invoice”, “Bank Statement”, etc
4. Receipt or Cheque
Please save all the documents as per naming convention of what is required. If it’s Invoice, please save image as “Invoice”, “Bank Statement”, etc
5. Pictures to show proof of store
Please save all the documents as per naming convention of what is required. If it’s Invoice, please save image as “Invoice”, “Bank Statement”, etc
6. Usage Report
Note: Date has to be after letter of acceptance
(eg. If your Letter of Acceptance is on 24 Nov, your filter date must start from 25th Nov - 25th December)
Please save all the documents as per naming convention of what is required. If it’s Invoice, please save image as “Invoice”, “Bank Statement”, etc
Reports and Analytics > Shoplytics > Screenshot the dashboard for submission
6. Usage Report
If your Shoplytics dashboard does not have much activity, showing “0” in the reports. Please use the Customer Behavior > Conversion Analysis page instead so that we can show usage and activity.
Please save all the documents as per naming convention of what is required. If it’s Invoice, please save image as “Invoice”, “Bank Statement”, etc
Reports and Analytics > Shoplytics > Screenshot the dashboard for submission
Login with CorpPass
Click on “Claims” and “File New Claim”
SHOPLINE Commerce Software
*Check if the merchant have already accepted LOO
Click on “Proceed”
Provide relevant contact details
Provide mailing address
SHOPLINE Package A/B/C/D/E
SHOPLINE Commerce Pte Ltd
202013665N
As our solution is an ecommerce solution, we do not have a software license number, or equipment serial number
Actual Expenses Paid is the Upfront amount that merchants paid. So if merchant took Package 5 plan, the amount here will be $11,558.
Insert deployment location(s)
eCommerce Operations
Insert feedback (if any) and click on “Next”
Check box for consent and acknowledgment.
Click on review and submit claim after reviewing