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More Than Words

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Are you ready to learn?

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Let’s breathe together!

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Hi, I’m Beeatrice!

Today we are going to talk about how to handle conflict peacefully using more than words.

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Open to Page 11

Get something to write with

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What is communication?

Definition: the sending and receiving of information between two or more people so the message can be understood

What happens if the message is NOT understood?

Miscommunication!

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What are the ingredients?

Speaker Ingredients:

  1. Speak Up
  2. Stay on topic
  3. Make eye contact

Listener Ingredients:

  1. Lean in
  2. Ask clarifying questions
  3. Ignore distractions

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Which is best?

Now you try ...

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Communication Styles

Aggressive

Passive

Assertive

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Aggressive, Passive,

or Assertive?

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Aggressive, Passive,

or Assertive?

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Aggressive, Passive,

or Assertive?

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Aggressive, Passive,

or Assertive?

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Aggressive, Passive,

or Assertive?

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Aggressive, Passive,

or Assertive?

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Aggressive, Passive,

or Assertive?

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Aggressive, Passive,

or Assertive?