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United Pilot App�Naming Exploration

Kevin Leahy 

Director of Brand & Content Strategy

Diego Wyatt

Lead Brand Strategist

Meg Rux

Content Strategist

February 9, 2023

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Agenda

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01           Today's Objective

02           Workshop Review

03           Naming Exploration

04           Next Steps

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What's in a Name?

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Naming is always a subjective exercise, but we find that the most successful naming projects usually fall into two camps: either the right name connects immediately with decision-makers, or it reveals itself after some deliberation.

In both instances, the key element to a successful, resonant name has been the subsequent investment in the chosen candidate. Think of the name as an empty vessel into which your customers, partners, and stakeholders will project your product’s qualities.

We recommend revisiting this presentation in a few days’ time and seeing which names seem most agreeable and memorable. If a name sticks in your mind, there’s a good chance it will do the same for your audiences, too.

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Workshop Guidelines

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During our workshop, we heard input from the United team that provided us with some guidelines and excellent context as we approached naming exploration:

  • Distinct short words or acronyms

  • Real words are preferred

  • Convey speed and helpfulness

  • A reliable, single source of truth

  • Authoritative, direct and helpful

  • Cannot be confused in the context of other aviation terms

  • Not a Microsoft paper clip

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Trademark Review

Ahead of brand and legal review, we conducted a quick search of each option through the United States Patent and Trademark Office (USPTO).

This helped validate and narrow down our list of names.

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Top 10 Names

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FlightXchange (FX)

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A straightforward descriptive name that alludes to one of the app’s core functions. In terms of design considerations, this name features six characters on either side of the central X, which creates symmetry for monospace fonts. The name can also be telegraphically shortened (FX) for a minimalist design.

Trademark Considerations

  • 0 trademarks
  • 0 live

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Tempo

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Alludes to the reliability and speed of United; the scheduling functions of the app; and is also a quick, single, fun word.

Trademark Considerations

  • 807 trademarks
  • 266 live
  • None in aviation space

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BlueBoard

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Nods to United’s signature brand color with a name that suggests a forum for posting and exchange. From a design perspective, the medial caps allow the name to be telegraphically shortened for logo design (BB).

Trademark Considerations

  • 10 trademarks
  • 2 live
  • None in aviation space

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URSA

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An acronym for "United Route Scheduling Assistant," this name references Ursa Major—the most visible constellation in the northern hemisphere. The name evokes a sense of direction, vastness and guidance.

Trademark Considerations

  • 80 trademarks
  • 39 live
  • None in the aviation space

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TOPs

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An acronym for “Tools for Organizing Pilots,” conveying speed and priority.

Trademark Considerations

  • 17,931 trademarks
  • 5,963 live
  • On initial search, no overlaps in aviation space

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Aloft

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Could live on its own as a real word (“Aloft”) or serve as an acronym for Automated Life-Organizing Flight Tool.

Trademark Considerations

  • 92 trademarks
  • 29 live
  • “ALOFT” for drone programming
  • “CLARITY ALOFT” for aviation headsets

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Val

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Val is an acronym for United's original name, Varney Air Lines, and leans into the heritage and legacy of United.

Trademark Considerations

  • 859 trademarks
  • 260 live
  • 15 for ”VAL” only
  • None in aviation

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MainLine

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MainLine leans into the rich history of United. Early United flights traveled the Main Line trail, one of the company's earliest slogans was the "Main Line Airline," and Mainline was the name of the brand's history-making magazine.

Trademark Considerations

  • 100 trademarks
  • 38 live
  • None in aviation space

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Rhapsody

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Revives a legacy United name and references the brand’s signature advertising campaign; also alludes to the app’s role in orchestrating its users lives and schedules.

Trademark Considerations

  • 318 trademarks
  • 71 live
  • RHAPSODY for in-flight magazines (deprecated 2018)

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Leon

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Inspired by civil aviation pioneer Leon Cuddeback, the first commercial pilot for Varney Air Lines, this name is distinctive and uniquely linked to the history of United.

Bonus idea: should United ever consider renaming the Flight Attendant tool, may we recommend Ellen, after Ellen Church, the first flight attendant?

Trademark Considerations

  • 655 trademarks
  • 289 live
  • On initial search, no overlaps in aviation space

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Bonus name!

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Yeager

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In honor of the iconic, laconic aviation pioneer.

Trademark Considerations

  • 25 trademarks
  • 14 live
  • “WILDLIFE PATROL HERCULES CRW YEAGER AIRPORT” is only related result

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 Names At-a-Glance

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Aloft

TOPs

URSA

Tempo

Yeager

FlightXchange (FX)

BlueBoard

Rhapsody

Leon

Val

Mainline

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Next Steps

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  • United to review naming options and choose 2 to move forward with by 2/14

  • Name options to go through United brand and legal review

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