1 of 36

The Global Leading IT Services Company

2 of 36

© Copyright FPT Software

2

Avg. Customer

Satisfactory Score (CSS) 92.43/100

Founded 1999

Revenue USD 513.6 million (FY2020)

No. of employees 28,000+

Development Centers

(Software Delivery Hubs)

Global Presence 27 countries and territories

Clients 700+ clients with 83 Fortune 500

22 centers & 57 offices, including:

Vietnam (HO),

Asia (Australia, China, Hongkong, India, Indonesia, Japan, Malaysia, Singapore, Indonesia, Philippines, Myanmar, India, Korea, Taiwan, ThaiLand, New Zealand,... ),

Europe (Germany, France, Czech, Slovakia, United Kingdom, Belgium).

America (US, Canada, Colombia, Costa Rica)

3 of 36

3

The growth of Human Resources at FPT Software

in the year of Covid-19

28.000

Number of employees 

in November 2022

22.163

Number of employees in November 2022

4 of 36

© Copyright FPT Software

4

Global

Presence

USA

Canada

Colombia

Costa Rica

America

Germany

France

Slovakia

Czech Republic

United Kingdom

Belgium

Europe

Vietnam (HO)

Singapore

Malaysia

Philippines

Thailand

Myanmar

Asia

Japan

South Korea

China

Taiwan

Australia

New Zealand

Hong Kong

India

United Arab Emirates

POWERING DIGITAL TRANSFORMATION

26

Countries & Territories

Offices

Development Centers

58

22

Japan

2000+ employees

USA

350+ employees

Slovakia

290+ employees

5 of 36

5

Development Centers 

in Vietnam

HR DEVELOPMENT

Da Nang Campuses

7 Campuses

Area: 241,000 m2

Capacity: 25,000+ employees

Hanoi Campuses

HCMC Campuses

6 of 36

6

7 of 36

The Future Of HR 

In The Face Of Covid-19

CAREER

COMPETENCE

CARE

EMPLOYEE ENGAGEMENT

EMPLOYEE RECOGNITION

LEARNING, TRAINING

& DEVELOPMENT

Employee

Digital Transformation

Business Acumen

8 of 36

8

Human Resources 

Direction 

in 2021

CAREER

Design personalized career & learning path for each individual.

COMPETENCE

Become more agile to build a collaborative and resilient workforce.

CARE

Take care of employees’ all well-being aspects, including education for future generation.

DX in Employee Experience

9 of 36

CAREER

10 of 36

© Copyright FPT Software

10

We believe that FPT Software is a place where every employee can learn and grow through experiences, feedback and engage in valuable trainings, at the right time. We commit to individual-development-planning in a very personalized way that enables you to grow yourself.

WHEN YOU PERFORM AT YOUR PEAK, YOU WIN

11 of 36

11

Performance Review by tools

Quarterly Review

Monthly Review

Yearly Review

12 of 36

12

A creative, dynamic & entrepreneurial

working environment

The average age of key managers is getting younger, around 39 so far.

Not only financial & human resources but invaluable knowledge and experience are provided by top levels of the company.

Opportunity is unlimited for ambitious & competent leaders​

who want transform the world with FPT Software.

Start-up within FPT SOFTWARE

Fast Promotion/Rotation

FPT Software BOD acts as investor for promising internal start-ups.

1-3 years is the average duration that a Manager stays in the same position according Rotation Policy.

13 of 36

13

A friendly & respectful working environment

14 of 36

Employee Engagement System

Communication

  • News: Corporate Communication
  • Events and Surveys: Event Information, Employee Surveys
  • Gamification

HR Management

  • WIKI: Employee information, company information, corporate documents, healthcare
  • Career Path Management
  • Health Care Benefits
  • Check-in

Utilities

  • In-house sales
  • Meeting room reservation
  • Bus booking

Performance Management

  • Recognition
  • E-shake: Performance feedback

Administration

  • Data analysis: employee data, habits, insights
  • Dashboard Management
  • Content Publication

Copyright © 2021 by FPT Software

15 of 36

New Joiner/ Buddy Policy

EMPLOYEE ENGAGEMENT SYSTEM

  • Buddy is appointed for New Joiner in the first 3 months.
  • Buddy constantly helps New Joiner catch up with work​.
  • New Joiner gets to meet his/her Leader at least once a month.
  • New Joiner & Buddy can interact and get recognized easily on myFPT​.

Copyright © 2021 by FPT Software

16 of 36

CxO Talk

EMPLOYEE ENGAGEMENT SYSTEM

Company

directions

Business

results

Upcoming

plans

  • C-levels directors share on
  • Open Panel Discussion
  • Livestream on official

Facebook Workplace

Creates a pathway for all employees to be included

Employee can change the policies according to actual needs through direct contact with highest management, get the big picture, find where they can contribute and develop their own career.

  • Organize every 6 months

Copyright © 2021 by FPT Software

17 of 36

Performance Management: Recognition

EMPLOYEE ENGAGEMENT SYSTEM

Top

Recognition Screen

Recognition History

Awards List

Ranking List

Copyright © 2021 by FPT Software

18 of 36

Direct recognition & Reward Policy

RECOGNITION – myFPT – Gold Reward System

Main Rewarded instantly by the managing officer through giving Gold via myFPT

Exchange to money or spend through Utop app and Love FPT function

myFPT also shows a history of rewards

with compliments

Engage with the employees and encourage others to follow suit.

Ranking list is available to recognize those with most achievements in FPT Software

19 of 36

19

TOP 100 & PLANTINUM CLUB

Celebrate the best 100 employees of the year, whose contribution helps push for the company’s success. 

Top 3 

Best performers

Rookies

Manager 

of the Year

Outstanding performers of the Year

500

outstanding individuals of FSOFT  were honored in 5 years Benefit of Top 100 

Exclusive Benefit 

Attend the

honoring event

Join 

Platinum Club

Participate in the

Interest Support Program

20 of 36

20

500m2 area

Operated by 

our latest technology

FSOFT-er with excellent performance can enjoy, relax and find inspiration for work here.

FPT Signature Park Lounge

FPT Software is the very first IT Company in Vietnam that owns Signature Park Lounge for employees 

aKaface (face identification)

Utop (smart menu, payment, lounge access,...)

21 of 36

COMPETENCE

22 of 36

LEARNING AND DEVELOPMENT JOURNEY

Campus link Program

The industry – academia partnership with training

Number of Learners

153,439

6,770

1,117

Fresher Training Program

Deepening specialized technical skills

Simulation projects & On-job training

Continuous Training

Self-Development

1,118,173

Partnership Universities

37

On-demand

Training courses: Technical &

Soft skills

Fast-track program:

Intensive 12-16 weeks of training, focused on special & complex skills.

Clear development paths including languages, lifelong learning skills and soft skills.

Number of Certificates

Number of

Implemented Courses

Number of Delivered Online Learning Hours

Offline

24%

Online

36%

Blended

40%

23 of 36

23

16,000 business accounts  

4,000 courses

Global SE program 

EnglishScore program

World-class content

Internal Training - Corporate Training Center

24 of 36

  • Procedures of register
  • Exam fees sponsor
  • Travel supports
  • Rewards
  • Training class
  • Others…

PMP

Microsoft

HTML 5

Agile

ISTQB

PREDIX

Scrum

AWS

FE

International Certificates/Exams

FULL SPONSORSHIP OF CERTIFICATE SERVICES

25 of 36

16,000 accounts for all employees

Corporate Training Center’s Learning System Strategy

FOCUS ON HIGH VALUE CONTENT

Mass & Foundation

Re-skilling, Up-skilling

  • Use external training program & training content as much as possible
  • Pre-designed learning path for almost roles in FSO based on set of external courses.

FSOFT’s Practices, Exp..

Special Technical & management practices

Domain knowledge

  • CTC focus efforts and work with FSUs & VI to build the training content.

Advanced Level

  • Use the professional and reputable training programs (PMP, VEMBA, MBA…)

Presale

BU Leader

Back-Office

Mastering PowerPoint

Power BI

Mastering Excel

Slide writing &

Presentation Skills

Slide writing &

Presentation Skills

Slide writing &

Presentation Skills

Sale skills

Business Fundamentals

Task Management

Negotiation Skills

Finance Fundamentals

Time Management

HR & Talent Management

SKILLS TRAINING & LEARNING PATH MANAGEMENT

26 of 36

CARE

27 of 36

27

"FPT Software supports all of our employee’s life milestone, life event and life changing moment" 

28 of 36

“Settle down & thrive” policy for FPT Software employees only: support to lower bank interest loan for housing, land and car.

50

168

145

377

Danang

Cases supported in loans �for fixing/building houses

Cases supported to buy new houses

Cases supported to

buy new cars

Cases of housing

supported in Danang

Settle down & Thrive Policy

29 of 36

The healthcare package

for employees & their loved ones

  • Additional healthcare package provided by FPT Software besides compulsory healthcare according to labor law.
  • All employees are covered with health insurance, including medical expenses, accident and death compensation.
  • Family members of employee can also register for FPT Care with corporate deal.
  • FSOFT Top 100 & Platinum members are rewarded with additional FPT Care package for 1 family member also.

FPT Care

30 of 36

  • An opportunity for the employee to send wishes and express their love to parents back home.
  • A chance for parents to visit their children’s workplace and managers and interact directly with FSOFT BOD, which helps them understand more of their children's career.
  • A place where FPT Software can increase trust and support between employer, parents and employees.

Parents’ Day

31 of 36

FPT Software in action: The Covid-19

Until Feb 21, FPT Software has initiated 6 rescue flights to pandemic hotspots, bringing [number] employees and their families back to Vietnam from U.S., Canada, Japan, and even 1-man flight from Oman.

In Vietnam, as Covid-19 F2 cases started appearing in Da Nang campus, FPT Software organized testing for all employees and set up new working locations to ensure employees’ benefit.

FPT Software has also initiated buying & organizing vaccination for all Philippines, American staff, and wherever vaccine are available.

32 of 36

© Copyright FPT Software

32

FPT CORPORATE CULTURE

  • Total contribution: $1.3 Million
  • Disaster support: 7,000 families
  • Education support: 100,000 scholarships
  • Cleft surgery donation: 100 cases
  • Playground: 63 playgrounds throughout Vietnam
  • Blood donation: 21,000 blood units
  • Environment care: 20,000 green trees globally
  • Children with Dioxin support: 1,600 scholarships

(from 2009 to 2019)

Corporate Social Responsibility

33 of 36

© Copyright FPT Software

33

FPT CORPORATE CULTURE

RECRUITMENT NOTICE

34 of 36

© Copyright FPT Software

34

FPT CORPORATE CULTURE

RECRUITMENT NOTICE

35 of 36

© Copyright FPT Software

35

FPT CORPORATE CULTURE

RECRUITMENT NOTICE

36 of 36

36

FPT SOFTWARE

THANK YOU FOR LISTENING