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Premium Sandbox Policy Webinar Notes

Paul Ojennus

Orbis Cascade Alliance Systems Team

January 9, 2019

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Rationale

Current software cannot handle load

Refresh takes 45 days

May affect performance in production

Limits number of (Alma) sandboxes in consortia

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Benefits of moving to new technology

More predictable refresh cycles

Closer alignment of Alma & Primo VE sandboxes

Reduce risk on data centers

Remove limitation on number of sandboxes for consortia

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Incorporation of Survey Results

Customer survey was made last November

More than 100 responses

Adjustments to policy:

2 refreshes per year

February/August timetable

Sunday following the monthly release

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Additional Decision

Existing Alma Premium Sandboxes

Will continue to be available until the end of 2019

Access to both current and new Premium Sandboxes

Option to prevent overlay of specific configurations in the sandbox will be explored with Product Working Group during 2019

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Policy

Automatic sandbox refresh, at known dates (second Sunday in February and August)

No Salesforce ticket needed for refresh

Quicker refresh times with shorter downtime

No limitation on the number of sandboxes for consortia

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Whom does this affect

Only customers with an Alma premium sandbox

OR

Only Primo VE customers

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Differences

Scheduling: request up to 4x/year -- scheduled 2x/year

Process: submit a request -- automatic

Downtime: over a month -- a few hours

Number of consortium sandboxes: NZ + 10 -- no limit

Sandbox URL: no custom name -- custom name

[there was more on this that I did not catch]

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Primo VE/Alma Alignment

Number of Primo VE Premium Sandboxes must be the same as the number of Alma Premium Sandboxes

Member institutions with Primo VE Premium Sandbox must be the same as the member institutions with Alma Premium Sandboxes

Preview sandbox: The Primo discovery index will be available for all consortia members to preview w/o a Premium Sandbox [exact impact not clear to me]

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Practical Information

When is my Premium Sandbox going to be refreshed?

Twice a year (Feb. & Aug.) a week after the production release date

First update: February 10, 2019

Where do I find the link to my new Premium Sandbox?

A link will be added to the help menu in production (Alma)

[more on this slide I did not catch]

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Practical Information