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����Logistics Module�Training Manual

Mar, 2023

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Contents of eCHIS training

2

  • Welcome
    • Attendance & Introduction
    • Overview of the agenda
  • eCHIS Overview
    • Goals of eCHIS
    • eCHIS System components
    • Modules of eCHIS
  • eCHIS Users

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eCHIS Overview

3

  • Reporting and Analytics
    • Automate existing manual reporting processes to reduce time, resources, and, potential reporting errors
    • Present collected and aggregated data in a useful and meaningful format to allow for better informed decision making
    • Track and monitor activities of HEWs
  • Service Delivery
    • Allow HEWs and other staff to easily review household and individual data to deliver tailored services for households and individuals.
  • Job Aides
    • Facilitate HEW processes and work through digital tools
    • Reinforce policy, procedures, and guidelines through digital workflows

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eCHIS Overview

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  • Identification
    • Create a digital link between unique identifiers and health information about households and individuals
    • Prevent creation of duplicative household or individual records
  • Communication
    • Enable electronic sharing of household and individual information between HEWs and other staff
    • Allow HEWs to receive updates on patient status such that appropriate and timely follow up can be planned and carried out
    • Facilitate referral linkage

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eCHIS

Electronic Community Health Information System

FAMILY FOLDER

DATA SYNCHRONIZATION

SERVICES

REPORTS

DASHBOARD

Household info, Household properties, Household members

RMNCH, CDs, NCDs, NTDs, logistics supply and management

Demographic report, Service coverage report, disease report, HMIS reports, CHIS reports, etc.

Charts, graphs, maps, indicator analysis etc

Data sync between tablets and to central server,

SETTING

data element list, data element to form mapping, user management, access to users, organization units

Accessible from Web only

Components of eCHIS

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Components eCHIS

6

RMNCH (ANC, labor & delivery, PNC, Immunization, Family Planning, Nutrition, ICCM )

DPC (CDs, NCDs, NTDs)

Logistics Supply and Management

01

02

03

04

Digital Family Folder (Household registration, Relocation, WDA profile and Membership, HEP Package Implementation Practice and Model Graduation)

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Users of eCHIS

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  • HEWs– This is the group of users that will directly interact with the mobile eCHIS.
  • Health administrators – will access data from eCHIS to generate reports and dashboards to inform decision making. Users include staff at the FMoH, RHBs, ZoHOs, WorHOs, and Kebeles.
  • Health workers – Facility based health workers will use a clinical portal to access community-based data to improve continuity of care. Users include clinicians and support staff at hospitals and health centers.

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Data sync, connectivity everywhere

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Tablet

Health center

with

Connection

All individual data is synced

to FMOH Server

Dashboard and reports

  • New system updates
  • New system setting data
  • CHIS data (HH list, service provided..)

WoHOs

ZHDs

RHBs

Referrals

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Data sync, connectivity beginning at HC

Tablet

Health center

with

Connection

All individual data is synced

to FMOH Server

  • New system updates
  • New system setting data
  • CHIS data (HH list, service provided..)
  • Individual level data

WoHOs

ZHDs

RHBs

Offline

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3 mobile applications

    • [PRIMARY] Health Extension Worker Application: support HEWs in Family Folder (Pouch) management & prioritized RMNCH service delivery and follow up. Each HEW has their own device with mobile application.

    • Health Center Referral Application: supports Health Center workers to confirm referrals and provide referral feedback to HEWs. Shared device(s) for Health Center personnel and not meant to act as real-time service delivery job aid.

    • Focal Person Application: supports Focal Persons in providing technical and programmatic support to the HEWs. Each HEW Focal Person has their own device with mobile application.

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The eCHIS mobile application system

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Focal Person

Health Center Worker

Client

Health Center

Health Post

Community

HEW

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Launching the app

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Locate the eCHIS application icon on the tablet home screen.

If the eCHIS icon is missing from the homescreen, you can tap on the ‘Apps’ icon and look for the application there.

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The HEW app

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  1. Enter your assigned username

  1. Enter the password

  1. Tap on ‘Log In’

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3

2

Logging In

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The Home screen

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Change the Language

Sync with Server regularly to ensure that:

  • Forms are sent to the server
  • Client data is updated from Health Center

Enter the application to begin reviewing information or to fill out forms

Exit the application securely to protect client information

Displays the last time a sync was completed and any pending forms

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Syncing with Server & Logging out

  • Why should users log out of the application at the end of the day or when not actively using the application?
    • Protects client file data
    • Prevents others from editing client data or deleting data from the phone
    • Saves the battery

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  • Pushes pending data from the mobile device to the server
  • Pulls new data from the server onto the mobile device
  • All users should sync with server at least 2x daily
    • When logging into the app at the beginning of a work day
    • Before logging out of the app at the end of a work day

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Menu for first time Logging in

  • only appears the FIRST time an HEW logs into the application
  • captures the following health post-related information:
    • # of ambulances
    • ambulance driver contact numbers
    • kebele name
    • # of Gotes
    • Gote codes
    • Gote names

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Initial Application Setup

Focal person can make edits to Gotes and HEW can sync to get the updates

Ambulance information can be updated by the HEW Focal Person

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Registration of Kebele data

Registration of Gote/Village

(using Initial Application Setup)

Complete the Initial Application Setup form with the following information:

  • # of ambulances: 2
    • Ambulance 1: 0971234567
    • Ambulance 2: 0977654321
  • Kebele: Adama
  • # of Gotes: 3
    • 01 - Addis
    • 02 - Gojam
    • 03 - enjibara

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Submit your

first form!

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HEW App Main Folders

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����eCHIS Logistics module

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Contents of Logistics Module

HEW App

  • Overview
  • Initial Inventory
  • Edit Initial Inventory
  • Update Safety Stock
  • Update Medication List

HC App

  • Initial Inventory
  • Update Stock
  • Update Medication List

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Contents of Logistics Module…

HEW App

  • Inventory Transactions
  • Bin Card
  • Update Inventory

HPMRR (between HP and HC)

  • Request - HP
  • Receive Request – HC
  • Receive Items – HP
  • HPMRR Notification – HC
  • Receive Items without notification – HP

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Reports

  • Stock Status
  • Consumption
  • Wastage Rate

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eCHIS�Health Extension Worker (HEW) App

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Setting up the initial inventory

  • Initial Inventory – This is where the HEW records the quantity and batch number of items she has on hand. This form only appears at the beginning of using the module. Once the initial inventory is filled, the form is no more visible.
  • If the HEW makes a mistake registering the initial quantity of item using Initial Inventory form, she can go to Logistics -> Edit Initial Inventory menu to edit it

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Initial Inventory

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Tapping on Start button takes you to the home screen

Tap on Logistics Menu

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Initial Balance

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Initial Inventory

Tapping on Logistics menu takes you to Initial Inventory menu, which will take you to Initial Balance menu

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Initial Balance

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Initial Balance

Tapping on Initial Balance menu button will take you to the following screen which asks the Safety Stock in months

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Initial Balance

Select the list of items on hand

1. Amoxicillin 125mg Tablet (Dispersible

2. Artesunate Suppository

3. BP 100 Biscuit

Unit Cost of each medication

Number of batch numbers of each medication

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Initial Balance…

Batch number, Quantity and Expiry Date of first batch

Batch number, Quantity and Expiry Date of second batch

Total Quantity of each batch number

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Initial Balance…

Artesunate Suppository = 3

Unit cost = 13

AR01 – 300 – Sene 21, 2017

AR02 – 400 – Miazia 21, 2018

AR03 – 500 – Ginbot 19, 2016

Total = 1200

 

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BP 100 Biscuit = 1

Unit Cost = 5

BP01 – 700 – Mesk 13, 2016

Total = 700

Do the same for the remaining medications based on the following details

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Logistics Menu

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Once the initial balance is filled out, all menus related to Logistics module will be visible under Logistics menu.

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What if you want to edit the initial inventory you registered on the app?

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Select Edit Initial Inventory menu from Logistics menu, it will take you to a screen which lists the medications you registered on Initial Balance

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Edit Initial Inventory…

Select the medication you want to edit (in this case Amoxicillin) and select Edit Medications

Choose Add new batch number if you want to add a new batch

Enter the number of batches you want to add

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Edit Initial Inventory…

Enter the new batch number, quantity and expiry date

Total quantity including the ones registered on initial inventory will be shown

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Edit Initial Inventory…

Select the medication you want to edit the batch number (in this case Artesunate Suppository) and select Edit existing batch quantity

Choose the first batch number listed.

Note: it will go through each batch number

Answer Yes if you want to edit this batch number & enter Quantity and Expiry Date

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Edit Initial Inventory…

Choose the second batch number listed. Let us keep it as it is. So, choose No when asked if you want to edit it

Choose the third batch number listed.

Let us keep it as it is. So, choose No when asked if you want to edit it

An updated list of medications with updated balance will be displayed

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Edit Safety Stock

You can edit the Safety Stock of all medications

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Update Safety Stock

Select Update Safety Stock menu

Enter the new Safety Stock and finish the form

From Logistics menu, tap on Update menu

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Update Medication List

You can add new medications added by using this functionality

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Update Medication List

Select the medication(s) you want to add

Unit Cost = 50

Number of batch numbers = 2

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Update Medication List

Batch Number, Quantity, Expiry Date of the first batch

Batch Number, Quantity, Expiry Date of the second batch

Total Balance will be shown & medication list will be updated

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eCHIS�Health Center Referral App

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Initial Balance at HC

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Initial Balance

Go to Logistics menu

Select Medications Initial Balance menu – only this menu will be visible for the first time

Select Set Initial Balance menu

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Initial Balance…

Choose Amoxicillin 125mg Tablet (Dispersible) and Folic Acid 5mg Tablet

Enter Safety Stock as 1

Set Unit Cost as 25

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Initial Balance…

Number of Batch numbers = 1

Batch number, Quantity and Expiry Date of the batch

Total Quantity of each batch number

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Initial Balance…

Folic Acid 5mg Tablet = 2

Unit cost = 30

fahc00012 – 1000 – Mesk 05, 2017

fahc00013 – 4000 – Yek 13, 2019

Total = 5000

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Do the same for Folic Acid based on the following details

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Stock Update

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Add New Batch Number

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Add New Batch Number

Go to Logistics menu and select Medications Stock

Select the medication you want to edit, in this case Amoxicillin

Select Stock Update menu

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Add New Batch Number

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Summary of the registered batches will be displayed

Select the option to Add new batch number

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Add New Batch Number

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Enter the new batch number and quantity

The Balance on the medication list will be updated

Expiry Date

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Edit existing Batch Number

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Edit existing Batch Number

Go to Logistics menu and select Medications Stock

Select the medication you want to edit, in this case Folic Acid

Select Stock Update menu

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Edit existing Batch Number…

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Summary of the registered batches will be displayed

Select the option to Edit existing batch information

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Edit existing Batch Number…

Select the batch number to edit, in this case fahc00012

Summary of the selected batch number will be shown

Enter the updated quantity and the updated quantity will be shown on the list

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Update Medication List - HC

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Update Medication List

Go to Logistics menu and select Update Medication List

Select Update Medication List

Select the new medication you want to add, in this case BP 100 Biscuit

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Update Medication List

Set Unit Cost as 50

Number of batch numbers = 2

Enter Batch Number, Quantity and Expiry date of the first batch

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Update Medication List

Enter Batch Number, Quantity and Expiry date of the second batch

Total quantity of the item will be shown

The new item will be added on the medications list

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Language

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Inventory Transactions

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Inventory Transactions

  • Inventory Transactions include the process of
    • dispensing items from the health post to clients and
    • recording loss or adjustment of items

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1. Dispense

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Dispense Medication

From Logistics menu, tap on Dispense menu

Select the medication you want to dispense (in this case Amoxicillin) and select Dispense Items

Select the batch number you want to dispense

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Dispense Medication

Enter Dispensing Quantity, Doc. No and Date of dispensing

Total quantity including the ones registered on initial inventory will be shown

It asks for:

Dispensing Quantity: the amount of items to dispense from the selected batch number

Doc No: document number (if there is any paper work)

Date: Date of dispensing the items

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2. Loss

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Loss

From Logistics menu, tap on Loss/ Adjustment menu

Select the medication you want to record loss for (in this case Artesunate Suppository)

Select Loss/ Adjustment

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Loss…

From Logistics menu, tap on Loss/ Adjustment menu

Total updated quantity will be shown

Select Loss for the transaction type, Enter Loss Quantity, Doc. No, Reason for Loss and Date of loss transaction

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3. Adjustment

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Adjustment

From Logistics menu, tap on Loss/ Adjustment menu

Select the medication you want to record adjustment for (in this case BP 100 Biscuit)

Select Loss/ Adjustment

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Adjustment…

Select batch number of the medication you want to adjust

Total updated quantity will be shown

Select Adjustment for the transaction type, Enter Loss Quantity, Doc. No, Adjustment Reason and Date of adjustment transaction

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Bin Card

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Bin Card

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Bin Card

Tapping on Bin Card menu button will take you to a list of items with their current balance and unit cost

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Bin Card Detail

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Update Inventory

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Update Inventory

What if you make a mistake recording inventory transactions?

You can use Update Inventory Menu to edit it

?

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Update Inventory

Select the transaction you want to edit (In this case, dispense transaction)

Select Update Inventory menu

The previous dispensed quantity will be shown

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Update Inventory…

Enter the edited dispensed quantity

After finishing the Update Inventory form, the balance of the item will be updated accordingly

The dispensed quantity will be updated on the detail as well

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Practice 1

Follow the same steps to update the dispense transaction and change the loss transaction of Artesunate Suppository from 50 to 100

Note:

  • When you increase the loss amount, more will be deducted from the total balance.
  • When you decrease the loss amount, more will be added to the total balance.

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Practice 2

Follow the same steps to update the dispense transaction and change the loss transaction of BP 100 Biscuit from 300 to 200

Note:

  • When you increase or decrease the adjustment amount, the balance will be increased or decreased respectively.

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Bin Card

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Loss/ Adjustment

Dispensed Quantity

New batch number and quantity

Balance Adjusted

Received Quantity

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HPMRR

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Request

  • Through this process, the HEW sends a request to the HC for refill. When the HC receives a notification, they will send the details of the items through the app

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HPMRR

Refill/ Supplied Items

Health Post

Health Center

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Request

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Request…

Tap on Request from Logistics menu

Select

Send HPMRR to HC

You will be notified that you are about to send a request for refill to the health center. Then finish the form.

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Request…

What if you try to send a request for the same month?

The app will not allow you to do that. It displays a message like this

?

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Sync both apps

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  • Sync eCHIS HEW App
  • Log in to HC App and Sync it

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Receive Request from HP

Health Center App

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Receive HPMRR Request at HC

Select Update Inventory menu

The previous dispensed quantity will be shown

Select Logistics menu

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Receive HPMRR Request at HC

Select the transaction you want to edit (In this case, dispense transaction)

Select Update Inventory menu

The previous dispensed quantity will be shown

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HP Calculations

  • Beginning Balance = ending_balance in the previous month (reporting period)
  • received_quantity = sum of received quantity in the current month
  • loss_or_adjustment = sum of loss/ adjustment in the current month
  • ending balance = current balance of the medication

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Receive HPMRR Request at HC

calculated_consumption_this_month = beginning balance + Qty received +/- Loss or Adjustment

calculated_consumption_last_month = last beginning balance + Last Qty received +/- Last Loss or Adjustment

maximum_quantity = calculated_consumption_this_month + calculated_consumption_last_month

quantity_needed_to_reach_max = maximum_quantity – ending_balance

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Receive HPMRR Request at HC

Enter Quantity Supplied and Unit Cost of the items

Enter Quantity, date of supply and expiry date of each batch number of the current item

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Receive HPMRR Request at HC

The quantity supplied will be zero, because the item does not exist in the health center stock

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Receive HPMRR Request at HC

Repeat the same process for the third item (BP 100 Biscuit)

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Receive HPMRR Request at HC

Enter Quantity, doc number, date of supply and expiry date of each batch number of the current item

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Sync both apps

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  • Sync eCHIS HEW App
  • Log in to HC App and Sync it

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HC Supplied Items Notifications

Now, we can go to the received notification and check the items received.

Log into the HEW app and note that a new notification icon appears on the home screen of the HEW app when you sync it

But, first…

We need to record the new batch numbers received from HC, by physically seeing the items received. To do so….

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Add new batch numbers first

Select the item you want to edit menu

Select Edit Medications menu

Select Edit Initial Inventory menu under Logistics menu

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Add new batch numbers first…

Select the option to add a new batch number

Number of batch numbers = 1

Enter the batch number received from HC and make the quantity 0, because we haven’t confirmed the receiving of the items yet.

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Receive HPMRR Request at HC

Select the transaction you want to edit (In this case, dispense transaction)

Select Update Inventory menu

The previous dispensed quantity will be shown

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Receive HPMRR Request at HC

Summary of the name of the HC and the transaction date

HP Calculations

Summary of the supplied quantity

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Receive HPMRR Request at HC

Confirm that you received the items

Make the actual quantity received the same as the one on the notification

No items from Amx001 are received. So, make the quantity 0

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Receive HPMRR Request at HC

No items from Amx002 are received. So, make the quantity 0

Again, No items from Amx003 are received. So, make the quantity 0

100 items from axhc00012 are received. So, make the quantity 100.

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Receive HPMRR Request at HC…

Nothing is received. So, choose the option Rejected

Reason for rejecting the items = Other

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No items are received for Artesunate

Reason for rejecting the items = No items are sent

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Receive HPMRR Request at HC…

Calculations for the current month

Summary of the supplied quantity for BP 100 Biscuit

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Receive HPMRR Request at HC…

Confirm that you received the items

Let’s make the actual quantity less than what is stated

All the items are received from one batch, so make the quantity 180

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Reason for rejecting the items

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Sync both apps

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  • Sync eCHIS HEW App
  • Log in to HC App and Sync it

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HPMRR Notification

Log into the HC app and you can see a notification from HP under HP HPMRR Notifications menu

You can see the notification listed among notifications sent from other child health posts

Tab on View HPMRR Status menu

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HPMRR Notification

Summary of the health post name and the transaction date

Summary of the actual received amount, the status and remark (if any) from the HP (for Amoxicillin 125mg Tablet)

Summary of the actual received amount, the status and remark (if any) from the HP (for Artesunate Suppository)

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HPMRR Notification

Summary of the actual received amount, the status and remark (if any) from the HP (for BP 100 Biscuit)

Confirm that you have reviewed the items

When you finish the form, the notification will be taken out of the notifications list

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Receive Items (without receiving notification from HC)

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Receive Items (No Notification)

Go to Receive menu

Select Receive Items menu

Enter the date the items are received

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Summary of calculation for the current month at HP for Amoxicillin

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Receive Items (No Notification)…

Summary of calculation for the current month at HC for Amoxicillin

Confirm that you received the items

Enter the actual quantity received for Amoxicillin

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Quantity, Doc No, Expiry date of each batch number for Amoxicillin

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Receive Items (No Notification)…

Quantity, Doc No, Expiry date of each batch number for Amoxicillin

Enter 0 for batch number not received for Amoxicillin

Enter 0 for batch number not received for Amoxicillin

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Write Remark if any

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Receive Items (No Notification)…

Summary of calculation for the current month at HP for Artesunate

Summary of calculation for the current month at HC for Artesunate

Assume No Artesunate is received, so choose the option N/A (Not Applicable)

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Write Remark if any

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Receive Items (No Notification)…

Summary of calculation for the current month at HP for BP 100 Biscuit

Summary of calculation for the current month at HC for BP 100 Biscuit

Assume all items received are expired, so choose the option Rejected

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Choose Reason for rejecting as Items are expired & write remark if any

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Receive Items (No Notification)…

Summary of calculation for the current month at HP for Chloroquine

Summary of calculation for the current month at HC for Chloroquine

Select Received assuming you received items for Chloroquine

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Enter the actual quantity for Chloroquine

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Receive Items (No Notification)…

Quantity, Doc No, Expiry date of each batch number for Chloroquine

Quantity = 0 if nothing is received for this batch number

Quantity, Doc No, Expiry date of each batch number for Chloroquine

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Enter Remark if any and finish the form

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Sync both apps

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  • Sync eCHIS HEW App
  • Log in to HC App and Sync it

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HPMRR Notification at HC

For items received without sending notification to the health post

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HPMRR Notification at HC

Log into the HC app, sync it and select the menu HP HPMRR Notifications

The notification will be listed

Tap on View HPMRR Status Menu

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HPMRR Notification at HC

Summary of the health post name and the transaction date

Status, Received amount and Remark for Amoxicillin

Status, Received amount and Remark for Artesunate Suppository

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HPMRR Notification at HC

Status, Received amount and Remark for BP 100 Biscuit

Status, Received amount and Remark for Chloroquine

Confirm you reviewed the notification and when you finish the form, the notification will disappear from the list

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REPORTS

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  • There are 3 kinds of reports
  • Stock Status
  • Consumption (AMC)
  • Wastage Rate

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Days of Stock out (DOS)

the number of days where the balance of the item becomes zero

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DOS Example

Select Dispense menu from Logistics menu

Select one item in this case BP 100 Biscuit

Select Dispense Items menu

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DOS Example…

Select Dispense menu from Logistics menu

Dispense all items

Note that the balance of BP 100 Biscuit is zero

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DOS Example…

Now, go to Reports menu

Select Stock Status menu

Select the item with zero balance

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As can be seen, number of Days of Stock-out is 1

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DOS Example…

Try changing your device date to 3 days to the future

Go to Logistics -> Reports -> Stock Status -> Select the item

DOS becomes 3. As the number of days goes on, DOS keeps increasing unless it is adjusted or received from HC

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1. Consumption (AMC)

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Total quantities of Issue in selected number of months x total days in selected months

Number of months (Total days in selected month – DOS)

(Total quantities of Issue (dispensed) in 90 days X 90)

(3 X (90 days – DOS))

Consumption (AMC)

=

Consumption for HPs (AMC)

=

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AMC

Now, go to Reports menu

Select Consumption menu

AMC for all items is displayed

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Details can been by tapping on the item

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2. Stock Status

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  • Stock status:
    • Stock-out when SOH=0
    • Normal when MOS between Min and Max
    • Overstock when MOS > Max
    • Emergency when MOS < Min

  • Min= safety stock
  • Max = min + review period (Review Period = 1)
  • MOS = SOH/AMC
  • SOH = Stock on Hand
  • AMC = Consumption

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Stock Status = Stock-out

Now, go to Reports menu

Select Stock Status menu

For the item with zero balance, Stock Status = Stock-out

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Stock Status = Stock-out

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Stock Status = Overstock

Now, go to Reports menu

Select Stock Status menu

Select Amoxicillin

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Stock Status = Overstock

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Stock Status = Normal

Dispense 2 items from Artesunate, batch no AR01

Dispense 100 items from Artesunate, batch no AR01

Dispense 400 items from Artesunate, batch no AR02

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Dispense 500 items from Artesunate, batch no AR03

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Stock Status = Normal …

Go to Loss/ Adjustment menu

Adjust the quantity of Artesunate Supp with 500

Balance of Artesunate Supp becomes 548

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Stock Status = Normal …

Stock Status = Normal (between Min and Max)

Details of the report (See value of MOS)

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Stock Status = Emergency

Select Dispense menu from Logistics menu

Select Chloroquine from the listed items

Tap on Dispense Items menu

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Stock Status = Emergency …

Dispense 400 from Ch021 batch number

Dispense 700 from Ch022 batch number

Balance of Chloroquine becomes 200

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Stock Status = Emergency …

Stock Status = Emergency

MOS value shows that it is below the minimum value, which is 1. Thus the Stock Status becomes Emergency

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3. Wastage Rate

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(expired quantity in birr + damage quantity in birr)

(Beginning balance in birr + Receive in birr)

Wastage Rate

=

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Wastage Rate

Go to Reports > Wastage Rate menu

Wastage Rate = 0.113 or 11.3%,

Expired Quantity in Birr of each quarter

Received Quantity in Birr of each quarter

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Beginning Balance in Birr of each quarter

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����Questions or Comments?