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Active Listening Protocol

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Active Listening Protocol

  1. Partner A will share while Partner B only listens (90 seconds)
    1. no comments or questions
    2. Be fully attentive, make eye contact, pay attention to body language
  2. Partner B restates/summarizes what partner A and asks a clarifying or deepening question in (1 min)
    • Restate/Summarize
      1. What I heard you say was….
      2. To summarize, you are saying that….
    • Clarifying/Deepening Questions (NOT DEBATING)
      • Can you tell me more about…?
      • What did you mean when you said…?.
      • Can you explain….further?
  3. Partner A will respond to the question in (1 min)
  4. Switch roles and repeat steps 1-3.

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How can we use the free market (companies can set their own prices) during natural disasters (e.g. hurricanes) without disadvantaging low-income families?

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  1. How did that feel? Was it challenging?

  • How can the skill of active listening improve our discussions?

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Who is someone you know that is a great listener?

What specifically do they do that makes them a great listener?

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How do you feel when someone has truly listened to you?

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Good News

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