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Experiencing M I S

Ninth Edition

Chapter 7

Collaboration Information Systems for Decision Making, Problem Solving, and Project Management

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Successful Collaboration

7-1 What are the two key characteristics of collaboration?

Collaboration is a group of people working together to achieve a common goal via the process of feedback and iteration.

Iteration and feedback in a group’s result can be better that what any single individual can produce alone.

Cooperation is a group of people working together, all doing essentially the same type of work, to accomplish a job.

Importance of Effective Critical Feedback

7-1 What are the two key characteristics of collaboration?

Members learn from each other.
Provide constructive criticism—both positive and negative advice given to improve an outcome.
Be willing to express different, even unpopular, ideas. (Important)
Avoid groupthink—the desire for group cohesion by providing only positive feedback
Collaborator business experience not important.
Being popular or well organized not important.

Guidelines for Giving and Receiving Constructive Criticism

7-1 What are the two key characteristics of collaboration?

Figure 7-2 Guidelines for Giving and Receiving Constructive Criticism

Successful Collaboration

7-2 What are three criteria for successful collaboration?

Why Collaborate?

7-3 What are the four primary purposes of collaboration?

Understanding Decision Making

7-3 What are the four primary purposes of collaboration?

Solving Problems (Tasks)

7-3 What are the four primary purposes of collaboration?

Figure 7-4 Problem-Solving Tasks

A problem is a perceived difference between what is and what ought to be.

Managing Projects

7-3 What are the four primary purposes of collaboration?

Figure 7-5 Project Management Tasks and Data

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