2 of 8

Merchant-initiated direct bank transfers

Lets merchant add bank accounts as payment methods on behalf of your customers.

Convert cheques, void cheques into PADs
Make pre-authorized debit part of customer onboarding
Simple, easy a convenient set up for your customers

Who is it good for?

Any customer but particularly cheque-paying
Slow-paying customers, particularly those with high outstanding balances
All new customers as part of onboarding�

👉Ask Notch an average days outstanding report for all your customers.

Introducing

T+2 processing time

3 of 8

Benefits of adopting PAD as a customer

1. Free & unlimited transactions

Don’t spend money to spend money. Cheques cost $2-10 to mail or picked up, and banks typically charge $1-2 per transactions. Bank transfers through Notch is unlimited and free of charge.�

2. Instant account reconciliation

When you pay us via our platform, invoice status is immediately updated and payment receipts are sent instantly so it’s easy to keep track of your account with us.�

3. You’re still in control.

We send you reminders of invoices due and provide refunds if a payment is ever taken in error.

4. Convenient & secure:

No need to write a check, split payments to work with daily limits, or login into clunky bank portal. Just select the bank account as a payment method and hit pay on invoice when they’re due.

4 of 8

How to add a Bank Account to Notch

To add a bank account

Notch PAD agreement can be completed in seconds with a single click.

Lowest possible friction for customers to have payment methods stored.

1. Communicate with your customer about debit bank payments and request a cheque, void cheque or bank account details.

2. Find your customer > Edit details > Add payment method > Choose Setup Canadian Bank Account > Follow the flow.

3. Decide if you to send Notch’s one-click PAD agreement to your customer, or use your own PAD authorization forms.

5 of 8

How to convince your customer to switch to PAD

Make it the process going forward

Incentivize switching

You can also make this the standard process for all new customers by embedding our Notch Payment Method Request form into your customer onboarding forms.

👉Tip: Ask us for an embeddable branded PAD onboarding form

Tell your customer that PAD is your preferred way to take payments. If you have a good relationship with them, sometimes all you need to do is ask and communicate the benefits accordingly.

Highlight the benefits of switching to PAD (see next slide) for some tips.��

👉Email or print our bank transfer primer to make it easier to communicate with customers

1. Extend terms: Target your slower paying net terms customers, and offer longer terms in exchange for a PAD agreement. For example, if a Net 7 customer consistently pay 20-30 past due, consider offering Net 14 or Net 21 in exchange for a PAD agreement. �

2. Financial incentives: A PAD can save you a ton of admin time and cost. A small one-time discount or gift card can be issued once a PAD agreement is signed.

Communicate your preferred payment method

6 of 8

Common objections to paying by Pre-Authorized Debit, and how to deal with them

I want to stay in control of payments

Reassure the customer that:

They’ll still receive invoices or agree on payments in advance as usual. They’re protected with a guaranteed refund if a payment is taken in error.
They’ll be notified before any payment is taken and can cancel the PAD anytime to stop future payments.
They can change their payment date anytime by contacting you (if supported).

I don’t want to change my process

Show how quick and simple it is to pay with PAD on any payment link vs spending time writing checks or login in to bank accounts on a regular basis.

Ask what they’d prefer not to change, and try to meet them halfway. Offer added flexibility, like choosing a payment date, providing discounts, or extending terms.

Notch? I’ve never heard of them.

Notch a Canadian an accounts receivables and payment platform that is used by hundreds of businesses across North America, processing millions of dollars. We use Notch to automate our back office and payment processing.

You can learn more about Notch at www.notch.financial

7 of 8

More resources for you

Hi [customer name]

We’re modernizing the way we collect payment. Going forward, our preferred payment method is direct bank transfers through the Notch platform. This helps saves us administrative time and money so we can focus on continuing to deliver better products and services for you.

Don’t worry, it’s not just good for us, it’s good for you too! With this, you get:

Free & unlimited transactions: Don’t spend money to spend money. Cheques cost $2-10 to mail or picked up, and banks typically charge $1-2 per transactions. Bank transfers through Notch is unlimited and free of charge.
Instant account reconciliation: When you pay us via our platform, invoice status is immediately updated and payment receipts are sent instantly so it’s easy to keep track of your account with us.
Convenient and fast: When you receive a reminder from us on the due date, you no longer have to write cheques or login into your bank portals to pay. Simply pay against the bank account on your profile with us and get instant payment receipts.
You’re still in control: We send you reminders of invoices due and provide refunds if a payment is ever taken in error.

If you switch to Bank transfers via our platform, we’ll [insert such as a additional term extension one-time discount, gift card, etc].

Email with a photo of a void cheque and we’ll get you set up with a digital form. You’ll be notified before each payment is taken, and your payments are protected, so you’re guaranteed a refund if a payment is ever taken in error.

If you have any questions, don’t hesitate to reach out.

Your name, company and details.

Example email template to communicate with customers

One-page primer

Can be printed or emailed.

Click here to get your primer here and customize

1 of 8

2 of 8

3 of 8

4 of 8

5 of 8

6 of 8

7 of 8

8 of 8