1 of 22

2 of 22

3 of 22

PDA in Libraries

Stephen Sposato

Content Curation Manager

ssposato@chipublib.org

@stephensposato

4 of 22

Illinois State Library

5 of 22

- Application of Chicago Public Library for a Grant for the Purpose of Patron Driven Acquisitions. April 2, 2013

“[P]ilot a patron driven acquisitions program to evaluate the impact of this method of patron engagement with collection development in a public library.

This grant will allow CPL to purchase titles selected by patrons and assess the cost effectiveness of allowing patrons to self select titles. CPL will also track circulation of these items.

This will allow CPL to provide titles to patrons that might not otherwise have been purchased and will also provide useful information for other public libraries to determine if they would consider implementing a PDA approach.”

6 of 22

“So, why not turn over part of your budget to your public—you know, the folks who actually pay the bills and use the product—and let them decide what you should buy?”

-Brian Kenney,

Publishers Weekly, Jan 18, 2013

7 of 22

What Would They Ask For?

8 of 22

Patron Suggestion Form

9 of 22

Lessons from Suggestion Form

Challenges

  • A few suggest a lot
  • Queries from self-published authors from around the country
  • Increased workload
  • Some treat as personal gift, do not return book

Benefits

  • Awareness of buzz / key titles we missed
  • Opportunity to promote ILL

Insights

  • NPR / traditional review sources,
  • Amazon / Goodreads (esp. romance) for discovery

Advice

  • Know your mission, set your parameters and goals
  • Be ok saying no but be flexible as much as you can
  • Ask if they want to place holds

10 of 22

What *Wouldn’t* They Ask For?

11 of 22

12 of 22

13 of 22

14 of 22

15 of 22

Some Statistics

  • 14,000 titles loaded
  • 5,650 titles requested
  • 16,000 units ordered
  • 217,000 total circs / 13.6 average*
  • 63% circulated 10+ so far*
  • 3% never circulated so far*

*as of Jan 2017

16 of 22

17 of 22

18 of 22

19 of 22

Lessons from Loaded Records

Challenges

  • People have expensive taste! Décor / fashion popular; areas like crafts seem never-ending
  • Some patrons treat as personal gift, do not return book
  • Increased workload / complexity: area for vendor development

Benefits

  • What interests 1 patron often interests others (holds often build)
  • Greater awareness of community needs
  • Flexible: could set up in a range of ways
    • various triggers
    • range of content
  • Meeting more patron needs
  • Greater resources for sharing
  • More diverse collections for branches
  • Seamless for branch staff

20 of 22

Lessons from Loaded Records

Insights

  • Adults use catalog for discovery (and place holds) more than kids/teens
  • Useful as 1-time experiment
  • Surprise: demand did not snowball, remained steady

21 of 22

Overall Lesson

    • Librarian Reading Assumptions
    • Patron Reading Interests

22 of 22

PDA in Libraries

Stephen Sposato

Content Curation Manager

ssposato@chipublib.org

@stephensposato