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Members of the Health Care Process

Unit 2 Lesson 2

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Define holistic care
List the members of the healthcare team and their roles
List the members of the non-health care team and their roles

Student Learning Outcomes

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Holistic Care

Emphasizes overall wellness, not just physical illness
Physical well being

Addresses medical conditions and treatments

Emotional well being

Supports mental health and emotional needs

Social well being

Encourages family involvement and social interaction

Spiritual well being

Respects beliefs and spiritual practices

Sandquist-Reuter, 2023

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Critical Thinking Question

A nursing aide is part of a care team for a new resident who seems anxious about their recent move. Which of the following actions best demonstrates holistic care?

A) Ensure the resident takes their medication on time

B) Encourage the resident to talk about their feelings and involve them in social activities

C) Focus on the resident’s physical health needs

D) Advise the resident to ignore their feelings and focus on recovery

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Members of the Healthcare Team

Physicians and Healthcare Providers

Diagnose conditions and prescribe treatment plans
Oversee overall medical care

Sandquist-Reuter, 2023

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Members of the Healthcare Team

Nursing Services

Registered Nurses (RNs)

Develop and implement care plans

Licensed Practical Nurses (LPNs)/Vocational Nurses (VNs)

Provide basic nursing care under supervision

Certified Medical Technicians (CMTs)

Assist with technical procedures

Nursing Aides (RNAs, LNAs, CNAs)

Support residents with daily activities and monitor changes in condition

Sandquist-Reuter, 2023

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Members of the Healthcare Team

Therapists

Physical Therapy (PT)

Restore movement and mobility

Occupational Therapy (OT)

Assist with adapting to physical challenges

Speech Therapy (ST)

Address communication and swallowing issues

Sandquist-Reuter, 2023

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Members of the Healthcare Team

Social Workers and Case Managers

Help with emotional, financial, and discharge needs
Coordinate with families and community resources

Sandquist-Reuter, 2023

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Importance of Each Health Care Team Member

Collaboration

Each member’s skills contribute to comprehensive care
Effective communication and collaboration are key

Respect and Understanding

Respect each role’s expertise and contributions
Engage in teamwork to achieve the best outcomes for residents

Sandquist-Reuter, 2023

Contact info: info@nursesinternational.org

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Critical Thinking Question

S A nursing assistant observes a resident struggling with emotional issues related to the recent loss of a spouse. Which team member should the nursing assistant involve to best support the resident’s emotional needs?

A) Director of Nursing

B) Social Worker

C) Medical Director

D) Activities Director

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Non-Health Care Team Members

Administrator

Oversees facility operations and regulatory compliance
Manages finances and business activities

Medical Director

Consults on clinical practices and infection control
Ensures quality of medical care

Director of Nursing (DON)

Manages nursing staff, policies, and care standards
Ensures nursing staff deliver high-quality care

Sandquist-Reuter, 2023

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Non-Health Care Team Members

Aide DON

Assists in nursing staff management and policy implementation

Staff Development Coordinator (SDC)

Organizes training programs and continuing education
Keeps staff updated on best practices and new regulations

MDS Coordinator

Evaluates resident needs for care planning and CMS reimbursement

Sandquist-Reuter, 2023

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Facility Support Roles

Business Office

Handles billing, insurance, and financial records

Housekeeping and Maintenance

Maintains clean, safe, and functional facilities

Activities Director

Plans recreational and leisure activities to enhance resident quality of life
Encourages participation in hobbies and events

Dietary Director

Oversees meal planning and nutritional needs
Ensures residents receive balanced diets tailored to their health requirements

Sandquist-Reuter, 2023

Contact info: info@nursesinternational.org

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Critical Thinking Question

A resident expresses concern about dietary restrictions and their effect on cultural food preferences. Who should the nursing aide involve to help address these concerns effectively?

A) Activities Director

B) Dietary Director

C) Business Office

D) Housekeeping

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References

Sandquist-Reuter, M. (2023). Nursing Assistant. WisTech Open. https://wtcs.pressbooks.pub/nurseassist/

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