Miami University Business Architecture Vision and Action Plan
Developing a Common Business Language for Strategic Partnership��
Dana P. Miller�March 2018
Partnering and collaborating with all members of the University community to identify the technology needs of students, faculty, and staff.���
Providing leadership, methods, and tools to ensure the efficient and effective deployment and sustained use of technology.��
Photo Courtesy of Mitrofania Images (2018)
Adapted from & illustration from: Dave Gray, The Connected Company (2012)
Adapted from & illustration from: Dave Gray, The Connected Company (2012)
MU Current State Business �Architecture Vocabulary
8
The Confusion of Tongues, Gustave Dore (1865)
9
Current State (Projects)
Future State�(Service/Product Design)
Future State Business Architecture Vocabulary
10
�What are you doing now that you need to be able to do better?
11
12
13
Campus Partner Strategy�
Transformational work environment
��Division Strategy�
�Department Strategy
�Department Projects to Support Strategy
Business Outcomes�
Campus Partner Success Measures
Current IT Projects to support Campus Partner strategy�
Completed IT awareness/initiatives/projects to support client department strategy�
IT Enabled Business Services
Payroll
Electronic Document Management
Drawn By: Piet Niederhausen.
Last update: Piet Niederhausen, v3 Dec 31, 2014
Service strategy
Service design
Service transition
Service operation
Continual service improvement
Forward Looking Questions
MU EA - Reference Architectures V1.0 December 21, 2017
Core Focus for FY19
Core Focus FY18
�HR Processing
Staff Development
Data Analytics
IT Supporting and Customer-Facing Services
Time and Attendance
Strategy and Projects
Success Measures
IT Projects
IT Services
Strategy and Capability on a Page (SCOPE) MU Human Resources Strategy/Goals FY18
Campus Partner Strategy�
Transformational work environment
��Division Strategy�
�Department Strategy
�Department Projects to Support Strategy
Business Outcomes�
Campus Partner Success Measures
HR Current State Capabilities
Current IT Projects to support Campus Partner strategy�
Completed IT awareness/initiatives/projects to support client department strategy�
IT Enabled Business Services
�Facilitate Compliance
Manage Employee/Labor Relations
Manage Benefits
Payroll
Electronic Document Management
�Manage Workforce Planning & Analytics
Drawn By: Piet Niederhausen.
Last update: Piet Niederhausen, v3 Dec 31, 2014
Service strategy
Service design
Service transition
Service operation
Continual service improvement
Forward Looking Questions
MU EA - Reference Architectures V1.0 December 21, 2017
Core Focus for FY19
Core Focus FY18
�HR Processing
Staff Development
Manage Recruitment
Manage Positions
Create & Manage Wellness Programs
Manage Timekeeping
Manage Compensation
Manage Retirement Programs
Manage Payroll
Facilitate Professional Development
Manage Performance Management
Manage Leave Administration & FMLA
Data Analytics
IT Supporting and Customer-Facing Services
Time and Attendance
�Manage Organizational Development
What new things do you need to be able to do?
16
Using SCOPE advances the mission and vision of
IT Services
18
Who Else Uses Capability Mapping
to Enable Business Transformation?
20
Miami University Business Architecture Vision and Action Plan
Developing a Common Business Language for Strategic Partnership��
Dana P. Miller�March 2018