Nonverbal Communication

By: Zach and Kathryn

Body Language

• Communicating with gestures and movements.
• In Italy people talk with their hands but in northern European countries people find these gestures to be over dramatic.

Appearance

• In France people avoid wearing bright colors.
• Businessmen do not loosen their ties or take off their suit jackets in the office.
• Well tailored clothing.

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Eye contact

• In Asia if your eye contact is too direct you wouldn’t be seen as open and trustworthy, and you could be seen as aggressive and offensive.

touching

• In Korea it is considered a personal violation to be touched by someone other than a relative or close friend.

Personal space

• In the U.S., UK and Canada personal space is usually an arms length.
• In Asia and Latin America it is much smaller and if you are standing an arm's length away from someone it is probably too far.

Colors

This picture shows how some colors are more attractive than others, and also how some colors stand out more. For example in every country, Red= Stop and Green=Go. In business different colors can mean to agree and disagree. Green=Profit and Red=Loss

Numbers

Numbers are used everywhere around the world. According to Dr. Albert Mehrabian, 7% of all communications happen with either words or numbers. So in business numbers are important because they show you how your business is doing.

Emblems

Emblems are symbols or other things that can be translated into words or actions. For example, if you put your index finger to your thumb, it means “OK.” This action is a worldwide known thing. Every business is know by their emblem such as Nike and Audi.

Smells

Smells can do a lot of things such as affect the mood someone is or will be. In business if someone wears too much cologne of perfume, it gives off a “Notice Me” vibe. If someone has unpleasant odor, that means they aren't qualified because they don't know how to even take care of themselves. This can go for every country.