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1. Mute your microphone

2. Turn your webcam on

3. Introduce yourself in the chat

First, a few practical tips:

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Heads of Data & BI Network Meet-up

London Office of Technology & Innovation

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Heads of Data & BI Network Meet-up

23 June 2021

9:30-11:00 am

London Office of �Technology & Innovation

LOTI_LDN

www.loti.london

#LOTI

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Agenda

Welcome and introductions

09:30

LOTI: Data Literacy

09:40

Lessons Learned: Developing the skills to address Legacy IT

09:45

Discussion: Data Literacy in London public sector

10:15

LOTI: Data Projects Methodology

10:30

Discussion: Pan-London Data Projects

10:40

Open Agenda: Priorities

10:50

Next Steps

10:55

Close

11:00

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Welcome and introductions

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Attendees

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Pye Nyunt

Barking & Dagenham Council

Yogita Popat

Barnet Council

Helen Wall, Simran Sahota

Cabinet Office

Sudip Trivedi

Camden Council

Gianni Maestri, Sam Buckley

Enfield Council

Michael Sinclair

Lambeth Council

Apollo Gerolymbos

London Fire Brigade

Annemarie Lawrence

Medway Council

Ben Sayers, Katie Holly

Metropolitan Police

Sam White

Greenwich Council

Ed Maguire

Waltham Forest Council

FIona Ugoji

Westminster Council

Paul Hodgson

Greater London Authority (GLA)

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Data Literacy

Onyeka Onyekwelu, LOTI

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Capabilities & Skills

Why are we doing what we’re doing?

Digital, data, and innovation methods are among the most powerful set of tools and approaches available to organisations. London’s boroughs are at different stages of their digital development journey. By working and learning together we can help identify what great practice looks like and work to develop those capabilities and the capacity behind them.

Given the vital importance of data in how boroughs work, in Year 3 we have chosen to focus on supporting boroughs’ data skills development.

Website:

Basecamp:

Objective: To develop boroughs’ digital, data and innovation capabilities and increase the size and diversity of the talent pool from which they can draw.

What we’ve done

  • Supported the hiring, networking and career development of 100 Digital Apprentices.

What we’re now doing

  • Developing a Digital, Data and Innovation (DDI) Capability Model to help boroughs understand and articulate what ‘good’ looks like.
  • Hosting regular forums for a) Data Leaders, b) Data Managers and c) Data Scientists.

Plans for Year 3

  • Creating a standard jobs library to go with the DDI model.
  • Adding salary benchmarking to the jobs library.
  • Exploring how capability gaps can be filled across the LOTI network.
  • Developing and running data skills programmes for data teams and other council officers, in collaboration with ONS.

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Skills & Capabilities

Digital Data & Innovation Capability Model

Capabilities (all)

Skills (focus on data)

Standard Jobs Library

Salary Benchmarking

Discovery on key roles & skills boroughs struggle to access or recruit for

Data Literacy Programme: Data 101 and ONS Data Science Programme

Data Networks:

Data Leaders, Managers and Scientists

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Skills & Capabilities

Digital Data & Innovation Capability Model

Capabilities (all)

Skills (focus on data)

Standard Jobs Library

Salary Benchmarking

Discovery on key roles & skills boroughs struggle to access or recruit for

Data Literacy Programme: Data 101 and ONS Data Science Programme

Data Networks:

Data Leaders, Managers and Scientists

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Skills & Capabilities

Digital Data & Innovation Capability Model

Capabilities (all)

Skills (focus on data)

Standard Jobs Library

Salary Benchmarking

Discovery on key roles & skills boroughs struggle to access or recruit for

Data Literacy Programme: Data 101 and ONS Data Science Programme

Data Networks:

Data Leaders, Managers and Scientists

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Lessons Learned: Building capability for Legacy IT

Helen Wall, GDS Academy

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Building capability for Legacy IT

Addressing the blockers and barriers.

National Team

national@digital.cabinet-office.gov.uk�Government Digital Service�

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Who is responsible for legacy IT?

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Who are our users

Non DDaT - awareness

DDaT - working, practitioner and expert

Non DDaT - leadership

DDaT - leadership

GDS

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What is already available?

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Content audit

Published policies

Published guidelines

Assured existing courses

Gap analysis

GDS

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Over 40 policy, guidance and standards documents.

Over 300 pages of intensive reading.

GDS

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Why isn’t it working?

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User Research

- 150 x public sector participants.

Do you know what Legacy IT is, how to spot it and what to do about it?

Do you know whether its a risk?

Do you think you have a role in addressing it?

What is working?

What isn’t working?

What do you want and need?

How do you want to consume it?

How can we measure it has worked?

GDS

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“this is helpful to me, to know what I should be doing, where I’m at and what I should be aiming for. Is this available now?”

  • DDaT are experiencing Policy Fatigue

GDS

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Non DDaT leadership think its a digital IT problem to solve - but they are the blocker

Nobody wants another course. There are hundred of courses.

You will never get leadership to take accountability by asking them to come to a course they don’t think it relevant to them

GDS

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  • Recruitment of civil servants

Departments need help from experts to recruit other experts. We believe this is within a Skills Governance Board but have identified a risk of duplication of effort and therefore cost and confusion across the professions

  • Need and upskilling of contractors and suppliers

  • Pay Risk...

Former civil servants/public sector make great consultants.

  • Measurements

Need to align with all the LIT Programme strands - each complimenting the others to reduce the burden on departments and

  • LIT Programme expand to include wider influencers

Cyber Security, cloud, data

GDS

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The products

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Legacy IT Skills Curriculum

X 3 Leadership legacy IT podcasts

Legacy IT into DDaT Capability framework

X 3 Leadership of legacy IT films

DDaT in Government:

Applying the standards

Infographic on how to approach legacy IT

GDS

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Podcast 1 -GDS Podcast 1: How to get yourself out of a Legacy IT contract and to stop it happening again

https://design102.wistia.com/medias/layxzsqz65

Simran Sahota - GDS Delivery Lead, Facilitator

  • Dan Webster - GCF, Technology Practice Lead
  • Suzanne Angell - Kainos, Account Lead
  • Chad Bond - CDDO, Deputy Director Standards Assurance Service

Podcast 2 - Supporting Leadership to address Legacy IT

https://design102.wistia.com/medias/wnczu3mkr3

Simran Sahota - GDS Delivery Lead, Facilitator

  • Malcolm McKee - DEFRA, CTO
  • Thom Becket - CDDO, Head of Spend Assurance
  • Beverely Jandziol - GCF, Commercial Specialist

Podcast 3 - Why end users are key to solving legacy IT

https://design102.wistia.com/medias/88fw6magdz

Simran Sahota - GDS Delivery Lead, Facilitator

  • Rohan Gye - DEFRA, Service Owner (previous DVLA)
  • Chris Ferguson - GDS, Director, Platforms and Services
  • Roxanne Heaton - CDDO, Director, DDaT Functional Strategy

GDS

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GDS, Legacy IT Video: Technical Business Case

With thanks to:Tyronne Fisher - CDDO, Senior Technology Advisor

Malcolm McKee - DEFRA, CTO

Gillian Stewart - MHCLG, CTO

Rehana Ramesh - Brent Council, Digital Transformation Lead

Kirsty Sharp - Cabinet Office, Deputy Head Critical and Emerging Tech

Andrew Raynes - CIO, Royal Papworth Hospital

Beverely Jandziol - GCF, Commercial Specialist

GDS, Legacy IT Video: Governance

With thanks to:Tyronne Fisher - CDDO, Senior Technology Advisor

Kirsty Sharp - Cabinet Office, Deputy Head Critical and Emerging Tech

Fioana Deans - GDS, COO

Rehana Ramesh - Brent Council, Digital Transformation Lead

Malcolm McKee - DEFRA, CTO

Gillian Stewart - MHCLG, CTO

Jessica McEvoy - GDS, Director Deputy for UK & International

Beverely Jandziol - GCF, Commercial Specialist

GDS, Legacy IT Video: Behavioural Change

With thanks to:Tyronne Fisher - CDDO, Senior Technology Advisor

Andrew Raynes - CIO, Royal Papworth Hospital

Beverely Jandziol - GCF, Commercial Specialist

Rehana Ramesh - Brent Council, Digital Transformation Lead

GDS

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Thanks!

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Discussion: Data Literacy in London public sector

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Data Projects Methodology

Jay Saggar, LOTI

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Data Collaboration Projects

Information Governance

Standard processes and tools

Corporate Datasets

Via London Data Commission / Oliver Wyman

Data Sharing Platform

London DataStore

Data Visualisation and mapping

GLA City Intelligence Unit

Methodology

LOTI’s Outcomes-based data methodology

Data Project Backlog

Data ethics principles and processes

Data Literacy Programme

Evaluation and feedback loop

Partner liaison (e.g. NHS)

Flow chart of when and how to share data

Supporting infrastructure we have put in place

New supporting infrastructure still needed

Peer Networks

Data Leaders, Managers and Scientists Networks

Feedback loop (learning by doing)

Preparation

Execution

Data analytics / science capacity

Data Collaboration: overview of LOTI’s approach

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Start here

OUTCOMES

Which specific people do we want to be better off in which specific ways because we acted?

What are our desired outcomes?

ACTIONS

WHO could do WHAT differently if they had better information?

What’s the intervention?

INSIGHTS

What would we need to see on a screen to enable those actions?

What’s the data product?

ENABLERS

Beyond the data product, what else is needed to achieve our desired outcome?

What other enablers need to be present?

ETHICS

Can we access and use the data legally and ethically?

Is this project worthy of citizens’ trust?

Just because we can, should we do it? What are the potential limitations and unintended negative impacts of acting on this data?

DATA

What data is required to create those insights?

Can we use our existing data?

Can we get data from other public or private sector organisations?

Do we need new (e.g. smart city) tech to generate the data?

LOTI Outcomes-based Data Methodology

Start here

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It’s very common when trying to tackle a problem to hear someone say: “Let’s get all the data together and see what it tells us.”

It may be tempting, but there are significant downsides to that approach.

First, organisations can waste months or even years chasing down datasets that add no extra value to their decision making and enable no new action. Without any specific outcome in mind, every dataset is potentially in scope.

Second, and more seriously, when it comes to sharing data, unless every dataset that we might wish to use happens to be open data (or data that is sufficiently non-personal that it could be open data), we cannot complete the information governance process without being able to state upfront the exact uses to which the data will be put.

For that reason, this methodology focuses on how data leads to action. It starts with real-world outcomes in mind, asking: “Who could do what differently if they had better information?”

This kind of action-orientated approach can enable better conversations between senior officers, service managers and their data teams. It also helps pin down exactly which datasets are actually needed and why.

View the resource summary at: https://loti.london/resources/data-methodology

About the methodology

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Discussion: Pan-London Data Projects

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Next Steps

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Next Heads of Data & BI Network Meet-up

30 July 2021

London Office of �Technology & Innovation

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LOTI_LDN

www.loti.london

#LOTI