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Status and

Sub-Stages

2 of 5

Status and Sub-Stages

Status

Sub Stage

Description / Notes

Open

New

New Lead, hasn’t been actioned.

Owner Assigned

Lead has been assigned to a broker, hasn’t been actioned.

Attempted Contact

Attempted Contact has been made with the lead.

Closed - Won

Won

This stage is automated when the lead is converted to an opportunity.

Closed - Lost

Lost

The lead has been lost.

Lead

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Status

Sub Stage

Description / Notes

Draft

Active

Draft Opportunity

Review

Waiting on Docs

Requested Documents from the Applicants and awaiting response

App Documents Received Not Checked

Application Documents received/held but not yet checked

Application Forms Sent

Application Form sent to client (Invite to applicant)

Ready for Submission

All documents and forms checked and completed, ready to be submitted to the lender

Application Review

Application has been taken and supporting documents received

Lender Submission Failed

Further information is required for a specific lender submission

Opportunity

Status and Sub-Stages

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Submitted

Submitted to Lender

Application has been submitted to the lender. Pre-approval in that it is subject to the final asset.

Referred

The lender has referred the deal internally for further review.

Deferred

Lender requires some additional documents or information to proceed with Approval

Approved

Approved with Conditions

Approved subject to some minor requirements to be updated. I.e. updated payslip, some commentary around credit enquiries etc.

Tax Invoice Requested

Arrange the Tax Invoice and any other vehicle related items (for secured asset)

Insurance Offering Sent

Insurance offering for secured asset sent to client

Re-submitted for Approval

All credit conditions met and documents completed, resubmitted to the Lender for Approval, Once Lender has approved, Loan contracts will be sent to the broker as well as the required settlement documents.

Final Approval

Deal is approved with no conditions

Status

Sub Stage

Description / Notes

Opportunity (cont.)

Status and Sub-Stages

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Committed

Loan Documents Requested

Contracts have been requested from the lender.

Documents Sent to Client

Loan Documents (contracts) and instructions on the other settlement conditions have been sent to the Client for signing/completion.

Part Documents Received

Client has provided some settlement documents/contracts, but still waiting on further documents/information before sending for settlement.

Documents Received - Not Checked

Documents/contracts have been received, but have not yet been verified by the broker.

Sent for Settlement

All contracts signed and settlement documents completed, broker has sent everything to the lender for settlement completion.

Suspended Settlement

Lender has held up settlement, awaiting further documents or information to proceed.

Settlement Rework Required

Client is required to re-sign loan documents.

Closed - Won

Closed Won

Deal has settled

Closed - Lost

Closed Lost

Deal has been lost. Reason why the deal has been lost is required to close the Opportunity.

Referred Out

Deal has been lost and has been referred out.

Status

Sub Stage

Description / Notes

Status and Sub-Stages

Opportunity (cont.)