Service Level Agreement Template
&
Annotation Acceptance Framework
Roadmaps
Wouter Addink
National Nodes meeting and ISTC meeting, May 2026
license: CC-By
Service Level Agreement Template
Purpose: prepare for SLAs (Service Level Agreements) that will be used as the formal contractual agreements between a Service Provider and DiSSCo ERIC.
Scope: Both core and non-core DiSSCo services
Proposed solution: One or more SLA templates with the Service Provision General Framework Agreement (SP/GFA) as foundation (https://doi.org/10.5281/zenodo.17701077)
SLA Template status
SLA template development Roadmap
Aim:a finalized plan by the end of 2026
Phase | Activity | Timeline |
Drafting | Create draft SLA for stakeholders review. | April 2026 |
Consultation | Open public consultation for stakeholders | May - Oct 2026 |
Reporting | Report progress to the Interim General Assembly (iGA). | July 2026 |
Finalization | Final SLA template documentation | December 2026 |
Annotation Acceptance Framework (AAF)
Purpose: to govern the submission, validation, and acceptance (or rejection) of annotations
Scope: Annotations on Digital Specimen and Digital Media objects
Proposed solution: custodian can transfer responsibility to experts, separation in high and low impact changes.
TAB Recommendation: "Layered Governance" Model
The Technical Advisory Board (TAB) strongly recommended moving away from a rigid, "gatekeeper" style of data management toward a democratized, layered approach.
Technical Solution: Framework Architecture�Goal: balance automation for routine tasks with expert oversight for critical scientific changes.
A. Categorization of Changes by Scientific Impact
B. The Expert Layer
C. Provenance & Versioning
Core Principles for Implementation
To achieve layered governance:�Data Custodian can delegate responsibility to an Expert(-group), Citizen Scientist or MAS
AAF development Roadmap
Aim:a finalized plan by the end of 2026
Phase | Activity | Timeline |
Drafting | Create draft framework for SAP and global community review. | May 2026 |
Consultation | Open Request for Comments (RFC) to the public. | June - Aug 2026 |
Reporting | Report progress to the Interim General Assembly (iGA). | July 2026 |
Finalization | Final plan approval and potential publication. | December 2026 |