Estimated impact of the use of generative artificial intelligence (AI) on the time spent in organizations' roles worldwide in 2025, by task
BUSINESS SERVICES
Estimated impact of the use of generative artificial intelligence (AI) on the time spent in organizations' roles worldwide in 2025, by task
Estimated time saving by generative AI use worldwide 2025, by task
Note(s): Worldwide; October 1, 2023 to March 31, 2025; 17.68 million companies; KPMG's patent-pending GenAI value assessment model, applied to 7 different sectors worldwide
Further information regarding this statistic can be found on Page 4.
Source(s): KPMG; ID 1610427
| Time spent pior | GenAI time savings | Time saved |
Employee relations* | 7% | 42% | 3% |
Employee relations** | 4% | 49% | 2% |
Analysis | 6% | 41% | 2% |
Recruiting | 4% | 42% | 2% |
Compensation and benefits | 10% | 33% | 3% |
Employee development | 19% | 26% | 5% |
Employee relations | 21% | 42% | 9% |
Policy | 8% | 31% | 2% |
Staffing | 9% | 34% | 3% |
Other | 12% | 0% | 0% |
2
Estimated impact of the use of generative artificial intelligence (AI) on the time spent in organizations' roles worldwide in 2025, by task
Estimated time saving by generative AI use worldwide 2025, by task
Note(s): Worldwide; October 1, 2023 to March 31, 2025; 17.68 million companies; KPMG's patent-pending GenAI value assessment model, applied to 7 different sectors worldwide
Further information regarding this statistic can be found on Page 4.
Source(s): KPMG; ID 1610427
| Time spent pior | GenAI time savings | Time saved |
Employee relations* | 7% | 42% | 3% |
Employee relations** | 4% | 49% | 2% |
Analysis | 6% | 41% | 2% |
Recruiting | 4% | 42% | 2% |
Compensation and benefits | 10% | 33% | 3% |
Employee development | 19% | 26% | 5% |
Employee relations | 21% | 42% | 9% |
Policy | 8% | 31% | 2% |
Staffing | 9% | 34% | 3% |
Other | 12% | 0% | 0% |
Your Headline
Your Notes:
3
Estimated impact of the use of generative artificial intelligence (AI) on the time spent in organizations' roles worldwide in 2025, by task
Estimated time saving by generative AI use worldwide 2025, by task
Source and methodology information | |
Source(s) | KPMG |
Conducted by | KPMG |
Survey period | October 1, 2023 to March 31, 2025 |
Region(s) | Worldwide |
Number of respondents | 17.68 million companies |
Age group | n.a. |
Special characteristics | KPMG's patent-pending GenAI value assessment model, applied to 7 different sectors worldwide |
Published by | KPMG |
Publication date | March 2025 |
Original source | KPMG Quantifying the GenAI opportunity 2025, page 11 |
Website URL | |
Notes: | *Tasks include: conducting exit interviews to identify reasons for employee attrition or termination **Tasks inlcude: Providing current and prospective employees with information about policies, job duties, working conditions, wages, promotion opportunities, and benefits |
Description
In 2023, the work tasks related to employee relations presented the highest potential time saving through generative artificial intelligence in organizations worldwide, with an estimate of nine percent of potential saved time. Employee development tasks came in second, with about five percent of time saving.
4