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Identifying and Mitigating Common Issues When Bringing on Industry-Sponsored Technologies

DIANE KADIDLO, UNIVERSITY OF MINNESOTA

J.WADE ATKINS, NATIONAL INSTITUTE OF HEALTH

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Background

  • As the Cell Therapy field has expanded in last decade there is an ever increasing number of industry sponsored CT products for cell therapy labs and transplant facilities to manage.
    • Such products can include hematopoietic stem cells, immune effector cells (ex CAR-T), gene modified and regenerative cell products that may be licensed and investigational.
    • There are many challenges transplant facilities face throughout the process of onboarding new products.
  • The objectives of this presentation include:
    • Identify common issues that arise when on boarding products or services developed outside your organization
    • Formulate mitigating strategies to resolve issues encountered in the Cell Processing lab when dealing with external Sponsors
    • Discuss how a Quality Agreement can be utilized to address potential quality related challenges between a transplant center and the Sponsor/manufacturer

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Objectives

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  • The objectives of this presentation include:
    • Identify common issues that arise when on boarding products or services developed outside your organization
    • Formulate mitigating strategies to resolve issues encountered in the Cell Processing lab when dealing with external Sponsors
    • Discuss how a Quality Agreement can be utilized to address potential quality related challenges between a transplant center and the Sponsor/manufacturer

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Challenges - Products Galore!

  • Multiple Sponsors (and Investigators, CMO, CRO, Research Staff)
  • Multiple Cell product types
    • HSCs
      • HPC-A
      • HPC-M
      • HPC –C
    • Immune Effectors
      • CAR-T
    • Gene Modified
    • Re-Generative Cells
  • Licensed
  • Investigational

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Common Challenges

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  • Managing the onboarding a new project from Pre-Site visit to Data monitoring
  • Audits- often required as part of qualifying a site
      • In Person - Time consuming
      • Virtual - Convenient but limited in actual observational review
      • Hybrid – some virtual, some on site or ‘face time”. Very hard to manage
      • NO Standardized evaluation method or tool across Sponsors
        • AABB/FACT accreditation doesn’t replace the need for an audit
  • Complying with FDA/FACT/AABB Standards
      • ISBT Labeling – not all Sponsors comply with ISBT standards
      • Donor Eligibility – can be difficult to obtain Summary of Record from the Sponsor
  • Managing process change
      • Using equipment, reagents or materials that are not validated with your lab for your intended use
  • Vendor Qualification – How to qualify external manufacturers
  • Out of Specification products
      • What Clinical Sites need to do when there is an OOS

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Managing all the Steps

  • Onboarding a new Sponsored project has many steps
    • Pre –Visit
    • Site Qualification Visit
    • Site Initiation Visit
    • Protocol Initiation Training
    • Compliance Review
    • Data review
    • Safety Review
  • All are time-consuming

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Commonalities: Sponsors want to see

  • SOPs
    • Quality
      • Error management
      • Internal Audits
      • Training and Competency (Procedures, Forms and records)
      • Equipment Management Policies
    • Staff qualifications ( CVs/Resumes)
    • Donor Eligibility
      • Screening
      • Suitability
    • Collection
    • Processing
    • Storage
    • Distribution
  • Equipment lists and associated records
    • Apheresis devices
    • Transport containers/carriers
    • Refrigerators
    • Freezers
    • Product Specific (Miltenyi devices)
  • Labeling processes
  • Facilities

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Maintaining Sanity

  • Pre-Planning

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  • Hosting

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  • Follow up

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Pre-Visit Planning

  • Review previous “visits” for patterns of documents requested for review
  • Consider compiling a folder for them to have ready for future request
  • Consider a file sharing system where you can place the documents and then grant temporary access for external reviewers on a case-by-case basis

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Hosting

  • Review previous “visits” for patterns of direct observation requests (screening area, collection area, processing lab, infusion center, etc)
  • Create a Facility Introduction presentation with details like names of executive management, floor plans, workflows, manufacturing numbers
  • Identify key Point of Contact for each area for use to check availability for proposed visit dates in the future (can be used for all modes of review)
  • Identify a visit coordinator, point person for all communications
  • Develop a “tour guide script” that can be approved in advance
    • Key points and highlights to mention based on questions from past visits( how many devices, types, #of staff, product /yr, etc)
  • Consider developing a ‘virtual tour”: video or animated tour to share in stead of walkthroughs during the visit
    • Cell phone video
    • Professional video
    • Engineering rendering
  • Preparing early and having a standardized approach facilitates reduced stress about hosting

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Follow up

  • Have each Point of Contact take notes during the visit
    • Facilitates follow up questions while reviewers are on site
    • Helps to avoid “surprise” findings
    • Start the “response” before they leave
  • Take notes of reviewer posed questions and follow up questions
    • generates ideas for process improvement that may not be reported findings but strengthens your program
  • Evaluate all issues and use the Change Control Process instead of immediate “fix” reflex.
  • Push back if you feel like a suggested change will not work in your facility or with all the products you manufacture
    • Examples: suggested sop changes, labeling changes, workflow changes

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Additional Challenges

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Labeling & Identifiers Challenges

  • ISBT128 Standards not required by FDA but are by AABB/FACT
    • Rare that Sponsors use ISBT unless manufacturing is At a FACT center
  • Product Identifiers
    • Not all Sponsors use Donation Identification Number (DIN) often want to use own product ID
    • Very few Sponsors use Chain of Identity identifier
      • Some use own C of I not in ISBT format
  • Patient identifier
    • If it’s for a clinical trial name and MRN not generally used
    • Commercial often use name DOB, MRN
  • Collection & Final Drug Product Labels
    • Not ISBT compliant; missing AABB/FACT elements
      • Missing ABO, Additives, collection date
    • Drug Product
      • Clinical trial -
        • Only Sponsor product ID, Cof I carried through - problem is name, MRN not on product label so identifying at bedside can be an issue

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Mitigation Strategies

  • Product Identifier
    • Request DIN be used from collection through to final drug product
  • Patient Identifier
    • If patient name and medical record are not used ensure there is a documentation linking the patient name and MRN to subject ID from the ordering physician
  • Collection Label
    • Determine if internal ISBT collection label can be used at apheresis collection and if necessary relabel product for export to manufacturer
  • Drug Product Label
    • Request if an additional internal label meeting AABB/FACT requirements can be used along with Sponsor’s label

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Allogeneic Products

  • Directed or multi-use allogeneic CT products must be accompanied with Donor Eligibility and Summary of Record
    • FDA Requirement
    • IDM and medical history screening must be tested on the donor
    • Licensed products are NOT exempt
    • Infectious disease testing off the product (ex testing the Master Cell Bank in the case of an off-the-shelf CT products) is not a surrogate for DE and Summary of Record.
    • IDM and medical history screening must be tested on the donor

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Mitigation – Donor Eligibility

  • Non-negotiable
  • FDA requirement - Summary of Record containing all DE requirements must be provided with each lot of drug product

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Managing Process Changes

  • Issue – use of equipment, reagents or materials that are not validated with your lab for your intended use
    • Example – The use if of an infusing via syringe pump for diluting drug product
  • Options
    • Perform your own validation studies
    • Evidence from the Sponsor
      • Request documentation from the Sponsor that process validation has been performed
      • Utilize their work instructions (ex Product Manual) as a controlled document that is approved through your institution’s document control process
    • Planned deviation (infrequent situations per FACT)

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Vendor Qualification

  • Qualifying external Sponsors/manufacturers?
  • It is a FACT Requirement
    • FACT B1.2 The Clinical Program shall use cell collection and processing facilities that meet FACT JACIE Standards with respect to their interactions with the Clinical Program.
      • In the case of multi-center trials or centralized manufacturing, the Clinical Program may have limited control over the participating collection and processing facilities; however, it is still responsible for performing some qualification of those entities to verify that tasks are performed in a reputable manner with oversight by the appropriate regulatory agency (such as the FDA).

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Qualifying External Sponsors

  • Strategies
    • Verification of an approved IND application, post-market or licensure approval
    • Quality assessment questionnaire
    • Perform a desk/paper audit of manufacturer
      • Request Quality Plan TOC, SOPs etc..
    • Request a virtual assessment

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Out of Specification Products

  • CT products that fail release criteria
    • Scenario – Your institution sent an apheresis product to CarT manufacturer and were later notified that the product did not meet lot release criteria. The product was intended to be a licensed product but is now being released as an Investigational Product under the approved FDA protocol.
      • The Sponsor/manufacturer will label product as investigational and perform an investigation
    • Your Role
      • Request a copy or summary of the Sponsor’s investigation and corrective measures
      • Investigate on your end if there were any deviations associated with apheresis, cell processing, export

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Quality Agreements

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Quality Agreements

  • What it is
    • Document that identifies and describes key quality and regulatory responsibilities between the client and the service provider
    • Ensures the quality and safety of product and or service
  • Who’s involved
    • Quality and Regulatory representatives from Client (eg Transplant Center) and Service Provider (Sponsor/Manufacturer)

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Components of Quality Agreement

1.0 Compliance Requirements

2.0 Audits

3.0 Regulatory Inspections and Exchanges

4.0 Regulatory Filings and Regulatory Status

5.0 Documentation and Records

6.0 Change Control

7.0 Deviations

8.0 Complaints and Recalls

9.0 Personnel Training

10.0 Materials

11.0 Validation/Qualification

12.0 Transfer of Source Material

13.0 Manufacturing Controls, Packaging and Labeling

14.0 Quality Control and Assays

15.0 Storage and Distribution

16.0 Stability

17.0 Disposition of Drug Product

18.0 Packaging, Transport, and Administration of Drug Product

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Quality Agreement Template

  • A Quality Agreement template is available on the ISCT or AABB website.
    • Downloadable Word document

https://www.isctglobal.org/publications/regulatory-quality-initiatives/quality-agreement-template

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QA Agreement – Example Language

1.0 Compliance Requirements

2.0 Audits

3.0 Regulatory Inspections and Exchanges

4.0 Regulatory Filings and Regulatory Status

5.0 Documentation and Records

6.0 Change Control

7.0 Deviations

8.0 Complaints and Recalls

9.0 Personnel Training

10.0 Materials

11.0 Validation/Qualification

12.0 Transfer of Source Material

13.0 Manufacturing Controls, Packaging and Labeling

14.0 Quality Control and Assays

15.0 Storage and Distribution

16.0 Stability

17.0 Disposition of Drug Product

18.0 Packaging, Transport, and Administration of Drug Product

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Example Template

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Take Home

  • Plan, anticipate the problems and take steps to find middle ground
    • Look for commonalities to streamline your processes
    • Identify potential issues and differences upfront
  • Utilize your Quality Agreements to define responsibilities, expectations and empower your lab staff to help resolve challenges