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Safely

An application designed for your loved ones to rescue them from a massive flooding

in the Bay Area

Ashish Durgude

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Design Challenge

All design files are available in google drive folderhttps://drive.google.com/drive/folders/115mMm8iuoS62C8BJStJCTytZX1G2mkkV?usp=sharing

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Scenario

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Massive flooding in the Bay Area affecting over 7 million residents

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Assumptions

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Assumptions

  • People have smartphones with them during the massive flooding
  • People have access to the internet via cell phones and computers
  • They have “rescue camps” to help people 24/7 in this natural disaster
  • Rescue camps have a system to upload/update survivors data (For example, Person name and rescue camp name/no. that person is staying at)

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Understanding

User Needs

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User needs in the massive flooding situation

From the research and given documentation by Nutanix, I found five primary user needs in natural disaster conditions, specifically in massive flooding situations.

Food

Clean Water

Safety of

Loved Ones

Medicine

Electricity

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User need that I am going to address in this challenge

Due to the given timeline, I decided to select “Safety of loved ones” as a problem space to work on. The safety of a loved one is as vital as other mentioned user needs. I think that there are many challenges in this problem space that I would be able to solve in a given challenge timeframe.

Food

Clean Water

Safety of

Loved Ones

Medicine

Electricity

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Existing helping factors in the safety of loved ones

To understand the real situation about what happens in massive flooding and how people are helping other people, I watched some youtube videos and read some articles. [See Reference page]

Here are the existing “helping factors” I discovered:

  1. Rescue Camps
  2. Volunteer Groups
  3. Locations
  4. Navigation
  5. Rescue through Zip Lines
  6. Military Support (National Guard)
  7. First Responders

8. Rescue through Boats & Helicopters�9. Finding Volunteers�10. Local Police Support�11. Directory of Rescued People�12. Rescuing Animals�13. Request to move loved ones from camp � to home/their loved ones

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User Interviews

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User Interviews

To do the initial research, I would do the user interviews to understand the pain points from their perspective. The best location for the interview would be Rescue Camps since a lot of survivors, and their loved ones would be there. I will travel to multiple rescue camps in the Bay Area to understand if they have any location-wise problems. For example, It’s a vast area to cover by first responders, no electricity, etc.

Users for these interviews would be1) Families/Survivors �2) Loved ones who got lost from their families during flooding and were able to meet each other through rescue groups.�3) Rescue teams

User interviews questions/script link:https://docs.google.com/document/d/1EjRSq9mLXiIx_9LlH0XMyCF7X8Dg9nfi4ORevvtLVMQ/edit?usp=sharing

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Problem Statement

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How Might We

help families find their lost loved ones quickly

in massive flooding in the Bay Area

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Solution

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A mobile application that lets you find your lost loved ones quickly by using the existing helping factors

[Refer slide 10 for existing helping factors]

Safely

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App Features

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Features of the app

The app has four main features, which make sure that the families find their lost loved ones.

It has names of lost people along with the rescue camp info they are staying

If a person's information is not available in the directory, the user can request an app to search a specific person

Application has an inbuilt map that shows all rescue camps which are nearby to the user

App provides a service in which the user can schedule transport for their loved ones to come home

Directory Search

Request & Notify

Rescue Camps Map

Transportation

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How app works?

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How app works?

The app has a dedicated map which shows all nearby rescue camps with the no. of people who are staying in it.

The app provides a directory that has information like person name and camp name/no., etc. This way, family members can find their loved ones.

If the person’s name is not showing in the directory, then family members can submit a request on the app to search for a specific person. Once the person is found, the app will notify the user.

If family finds the missing person, and if the family location is safe, then you can request app to transfer that person from camp to family location OR family members can request to pick them up to transport them to the camp where the person is staying.

If a family finds the missing person, and if the family location is safe, then you can request an app to transfer that person from camp to family location.

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App considers all

three types of users

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How this app helps all three types of users?

Family/Survivors:They can search for missing person's name from the directory, and by map, they can see how to reach to that specific rescue camp. If a person's data is not available on a directory, then they can submit a request.

Lost people/loved ones:They can see which rescue camp is near them so that if any help doesn't come, they can go by themselves (If possible). They can also share their live location so that the rescue team can approach them faster.

Rescue teams:If a lost person is sharing their live location, then the rescue team can reach them quickly. They can see which camp is near them using the map. These rescue teams can also transport the loved ones to the family members based on the shared location given by a family member.

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Target user(s) for this

design challenge

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Target user(s) specifically for this design challenge

Application is created to support all three users needs and problems, but for the challenge due to time frame, I am only considering & designing for

Family/Survivors as a primary user.

I have designed the user flow for family members/survivors, which lets them find their loved ones faster.

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Storyboarding

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Storyboarding for two scenarios

Scenario 01: �Searching for a lost loved one using the Directoryfeature of the application.

Scenario 02:�Searching for a lost loved one using the Request & Notify feature of the application.

Google drive link for a high-quality image of this storyboard sketch:

https://drive.google.com/drive/folders/1KoEP4izwFHO-kkln8Gy0bEg1givOg28o?usp=sharing

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Wireframes

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Wireframes

Google drive link for a high-quality images of wireframes:

https://drive.google.com/drive/folders/1_b3fihybJjIncKTyd9gqs-X3SawBbFpY?usp=sharing

Total Wireframes Screens: 12

Tool Used: Balsamiq

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Visual Designs

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Visual Designs

Google drive link for high quality images of visual designs:

https://drive.google.com/drive/folders/1TbMVxaDfVG42Bop9akhfRSwHgrZrpVUM?usp=sharing

Total Visual Designs: 14

Tool Used: Sketch

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Prototype

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Prototype

Here is the InVision link for prototype:

https://invis.io/R7VSNTR4DZS

�Note: Screen height of visual designs from the prototype is updated

to match my smartphone screen ratio.

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Usability Evaluation

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Usability Evaluation

Since I am designing for family/survivors (Primary Users), I would do usability testing with them.

I would test my prototype with, 05 - 10 Family Members/Survivors.

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References

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References for understanding massive flooding situations

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Thank You