Safely
An application designed for your loved ones to rescue them from a massive flooding
in the Bay Area
Ashish Durgude
Design Challenge
All design files are available in google drive folder�https://drive.google.com/drive/folders/115mMm8iuoS62C8BJStJCTytZX1G2mkkV?usp=sharing
Scenario
Massive flooding in the Bay Area affecting over 7 million residents
Assumptions
Assumptions
Understanding
User Needs
User needs in the massive flooding situation
From the research and given documentation by Nutanix, I found five primary user needs in natural disaster conditions, specifically in massive flooding situations.
Food
Clean Water
Safety of
Loved Ones
Medicine
Electricity
User need that I am going to address in this challenge
Due to the given timeline, I decided to select “Safety of loved ones” as a problem space to work on. The safety of a loved one is as vital as other mentioned user needs. I think that there are many challenges in this problem space that I would be able to solve in a given challenge timeframe.
Food
Clean Water
Safety of
Loved Ones
Medicine
Electricity
Existing helping factors in the safety of loved ones
To understand the real situation about what happens in massive flooding and how people are helping other people, I watched some youtube videos and read some articles. [See Reference page]
Here are the existing “helping factors” I discovered:
8. Rescue through Boats & Helicopters�9. Finding Volunteers�10. Local Police Support�11. Directory of Rescued People�12. Rescuing Animals�13. Request to move loved ones from camp � to home/their loved ones
User Interviews
User Interviews
To do the initial research, I would do the user interviews to understand the pain points from their perspective. The best location for the interview would be “Rescue Camps” since a lot of survivors, and their loved ones would be there. I will travel to multiple rescue camps in the Bay Area to understand if they have any location-wise problems. For example, It’s a vast area to cover by first responders, no electricity, etc.
Users for these interviews would be �1) Families/Survivors �2) Loved ones who got lost from their families during flooding and were able to meet each other through rescue groups.�3) Rescue teams
User interviews questions/script link:�https://docs.google.com/document/d/1EjRSq9mLXiIx_9LlH0XMyCF7X8Dg9nfi4ORevvtLVMQ/edit?usp=sharing
Problem Statement
How Might We
help families find their lost loved ones quickly
in massive flooding in the Bay Area
Solution
A mobile application that lets you find your lost loved ones quickly by using the existing helping factors
[Refer slide 10 for existing helping factors]
Safely
App Features
Features of the app
The app has four main features, which make sure that the families find their lost loved ones.
It has names of lost people along with the rescue camp info they are staying
If a person's information is not available in the directory, the user can request an app to search a specific person
Application has an inbuilt map that shows all rescue camps which are nearby to the user
App provides a service in which the user can schedule transport for their loved ones to come home
Directory Search
Request & Notify
Rescue Camps Map
Transportation
How app works?
How app works?
The app has a dedicated map which shows all nearby rescue camps with the no. of people who are staying in it.
The app provides a directory that has information like person name and camp name/no., etc. This way, family members can find their loved ones.
If the person’s name is not showing in the directory, then family members can submit a request on the app to search for a specific person. Once the person is found, the app will notify the user.
If family finds the missing person, and if the family location is safe, then you can request app to transfer that person from camp to family location OR family members can request to pick them up to transport them to the camp where the person is staying.
If a family finds the missing person, and if the family location is safe, then you can request an app to transfer that person from camp to family location.
App considers all
three types of users
How this app helps all three types of users?
Family/Survivors:�They can search for missing person's name from the directory, and by map, they can see how to reach to that specific rescue camp. If a person's data is not available on a directory, then they can submit a request.
Lost people/loved ones:�They can see which rescue camp is near them so that if any help doesn't come, they can go by themselves (If possible). They can also share their live location so that the rescue team can approach them faster.
Rescue teams:�If a lost person is sharing their live location, then the rescue team can reach them quickly. They can see which camp is near them using the map. These rescue teams can also transport the loved ones to the family members based on the shared location given by a family member.
Target user(s) for this
design challenge
Target user(s) specifically for this design challenge
Application is created to support all three users needs and problems, but for the challenge due to time frame, I am only considering & designing for
Family/Survivors as a primary user.
I have designed the user flow for family members/survivors, which lets them find their loved ones faster.
Storyboarding
Storyboarding for two scenarios
Scenario 01: �Searching for a lost loved one using the “Directory” feature of the application.
Scenario 02:�Searching for a lost loved one using the “Request & Notify” feature of the application.
�Google drive link for a high-quality image of this storyboard sketch:
https://drive.google.com/drive/folders/1KoEP4izwFHO-kkln8Gy0bEg1givOg28o?usp=sharing
Wireframes
Wireframes
Google drive link for a high-quality images of wireframes:
https://drive.google.com/drive/folders/1_b3fihybJjIncKTyd9gqs-X3SawBbFpY?usp=sharing
Total Wireframes Screens: 12
Tool Used: Balsamiq
Visual Designs
Visual Designs
Google drive link for high quality images of visual designs:
https://drive.google.com/drive/folders/1TbMVxaDfVG42Bop9akhfRSwHgrZrpVUM?usp=sharing
Total Visual Designs: 14
Tool Used: Sketch
Prototype
Prototype
Here is the InVision link for prototype:
�Note: Screen height of visual designs from the prototype is updated
to match my smartphone screen ratio.
Usability Evaluation
Usability Evaluation
Since I am designing for family/survivors (Primary Users), I would do usability testing with them.
I would test my prototype with, 05 - 10 Family Members/Survivors.
Usability testing questions/script link:�https://docs.google.com/document/d/17qhwRBjpep1cCCxkubP5fI4r1ZetExQ-NsfydGP2Sns/edit?usp=sharing
References
References for understanding massive flooding situations
Thank You