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Instructional Design Company

4Ws Collecting Information

Text goes here

5-7 Hours

13-15

Tier 3, simple

4Ws Collecting Information

Client Name:
Course Title:
Project Manager:
Estimated Seat Time:
Budgeted Slide Count:
Complexity Tier (1,2,3):

Storyboard

Template v.4 – Storyline

V 4.18

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Fonts to be used in development: Calibri, color 44546A, developer can size, minimum of 14.

Authoring technology: Storyline 360

Is the course meant for a global audience? Yes

Target browsers: Chrome and Safari

Stakeholder requests/Additional notes: Use the 16:9 slide ratio

Will the training be viewed on a mobile platform? Yes

Will the course be translated (now or in the future)? No

Is the course navigation locked down? no

508 Compliant (yes/no): Closed Captions, Player can be paused, go back or forward in the timeline without starting a slide over - Turn on Accessibility Features

SCORM publish version: Yes

Is there liberty for the ID to adjust the script? YES – Make this your own! Add more slides, use layouts, break up the audio more, change the colors, do what you want!

Should a transcript be included in the course? NO

Global Course Information

Course Design Information

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Date	Version	Created/Revised By	Description of Edits

Revision History

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Title Slide

Music 331 Happy
Repurpose what is on screen

Slide 1.1�This is the Home screen/splash page = Title Slide
When learner logs in to take course, this is the screen that will load for them to begin the course
Build screen similar to what you see here (no screenshot copy / paste)�Play music in the background
When the learner selects next, they will advance to the next slide.
Background color #44546A
You can choose other fonts but here is what has been used:
Nebula Font for 4 Ws
Freestyle Script Font for Collecting
Phosphate font for Information

click advance arrow to advance
Use built in player with Accessibility Features turned on

4

W’s

Collecting

Information

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Navigation Tutorial

1.2 Navigation

1.2 Navigation with highlights (example of what a highlight could look like but not needed on screen because you will actually do the hover/click action)��

slide 1.2
All content and Image 1.2 Navigation on screen.
set up playbar graphic so that when they hover or click, there is an explanation of that that feature does.
No sound required.

Note for ID: This slide needs to be updated based on the actual functionality within your course. The player you see here is based on ‘everything’ being turned on/available to the learner. What is not turned on here but we should add it to turn on Accessibility Controls.
Please consult with the developer about the player skin requirements to be used on your course and update accordingly in the Master slides to remove buttons. Only explain buttons on this slide that will actually be used in the course.
The narration you see here is based on standard navigation. It may need to be modified. and narration are based on standard navigation. Only explain buttons on this slide that will actually be used in the course.

click advance arrow to advance

How to Navigate this Course

Navigation Instructions

Navigating Through the Course

This training includes sound, please ensure your volume is on. ��To view more about the accessibility tools, click on each of the highlighted icons below for more details.

Click on the “Closed Caption” icon to enable Closed Caption features.

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Learning Objectives

audio track 4W-1
1.3 Envelope

Slide 1.3
Begin narration when slide begins
Include closed captioning
Add audio track 4W-1 and closed captions
Cut strike through from Audio
All copy and Image 1.3 Envelope are on screen at start

click advance arrow to advance

Learning Objective

After completing this lesson, you will be able to:

Apply the 4Ws to your project analysis process when a training request comes in.

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ID Approaches

audio track 4W-1
1.4 business woman

Slide 1.4
Begin narration when slide begins
Include closed captioning
Add audio track 4W-1 and closed captions see section in script
Title default on screen
Text 1 and image 1.4 business woman are all default on screen

click advance arrow to advance

ID Approaches to Training Requests

[TEXT 1] Approach 1

[TEXT 1] Jump into the ID Work

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ID Approaches

audio track 4W-1 and 4W-2
Image 1.5 Diverse Business People

Slide 1.5
Begin narration when slide begins
Include closed captioning
Add audio track 4W-1 and 4-W2 and closed captions see section in script
Title default on screen
Text 1and image 1.5 on screen at start
Text 2 and callout to appear on screen with audio cue
Text 3 and callout to appear on screen with audio cue��

click advance arrow to advance

ID Approaches to Training Requests

[TEXT 1] Approach 2

`

[TEXT 1] Collect information about the ID Project

[TEXT 2] Hey, we need a training on Customer Service for our sales team.

[TEXT3] Alright, well, what is it about Customer Service that you want your sales team to know or be able to do?

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Introduction

audio track 4W-2
1.6 Information is King

Slide 1.6
Begin narration when slide begins
Reuse – change up the design a bit.
Add audio track 4W-2 and closed captions see section in script
Cut the strikethrough in the script from the audio
Text 1 and rectangle with rounded edges appears with audio cue

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4

W’s

[Text 1] As the right questions upfront.

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1: What’s the problem we’re trying to solve?

audio track 4W-3
1.7 analyze problem

Slide 1.7 has a series of screens 12-16(or screen wipes) that you should set up all for this one slide. Because these are all treated like one slide, you will auto advance through these. On the last slide, the user will be prompted to click to advance to the next content slide.
Begin narration when slide begins
Content and Image 1.7 on screen at start
Add audio track 4W-3 and closed captions - see section in script
Auto advance to next slide in this sequence

auto advance to next portion of sequence

5

How to Navigate this Course

What’s the problem we are �trying to solve?

1

[TEXT 2]

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1: What’s the problem we’re trying to solve?

audio track 4W-3
1.7b resignation

Slide 1.7 screen 2
Begin narration when slide begins
Text and Image 1.7b pm screen at start
Add audio track 4W-3 and closed captions - see section in script

auto advance to next portion of sequence

How to Navigate this Course

How do we reduce company attrition?

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1: What’s the problem we’re trying to solve?

audio track 4W-3
1.7c businessmen handshake - feel free to replace with articulate characters from the library.

Slide 1.7 screen 3
Begin narration when slide begins
Image 1.7c screen at start
With audio cue, bring in Text 1
Add audio track 4W-3 and closed captions - see section in script
cut strikethrough from audio

auto advance to next portion of sequence

How to Navigate this Course

[TEXT 1] Hey, John, we need an onboarding training to stop the attrition problem we are having.

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1: What’s the problem we’re trying to solve?

audio track 4W-3
1.7d Businessman - feel free to change
1.7e 3 business women - feel free to change

Slide 1.7 screen 4
Begin narration when slide begins
Image 1.7d and 1.7e on screen at start
With audio cue, bring in Text 1. When Text 2 comes on, replace Text 1
Add audio track 4W-3 and closed captions - see section in script

auto advance to next portion of sequence

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How to Navigate this Course

[TEXT 1] Hey, guys, I need you to build an onboarding program.��[Text 2] You know, all the typical onboarding training stuff.

[TEXT 3] Great! What needs to be including in the program?

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1: What’s the problem we’re trying to solve?

audio track 4W-3
1.7f Pin Tail Donkey

Slide 1.7 screen 4
Begin narration when slide begins
Image 1.7f on screen at start
Add audio track 4W-3 and closed captions - see section in script

click advance arrow to advance

5

How to Navigate this Course

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2: What do I know about the problem?

audio track 4W-4
1.8 what do I know

Slide 1.8
Begin narration when slide begins
Text and image 1.8 on slide at start.
Text 1-3 will drip on screen with audio cues
Add audio track 4W-4 and closed captions - see section
Cut the strikethrough from the audio

click advance arrow to advance

2

What do I know about the problem?

[Text 1] We have an attrition problem.

[Text 2] We have a really informal training process.

[Text 3] I’ve been through the onboarding program.

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3: What more do I need to know?

audio track 4W-5
1.9 what else

Slide 1.9 (this is a series that includes 18 and 19) so you will auto advance to next slide
Begin narration when slide begins
Text and Image 1.9 on screen at start
Add audio track 4W-5 and closed captions
Cut strikethrough from audio

auto advance to next part of slide sequence

What more do I need to know about the problem?

3

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3: What more do I need to know?

audio track 4W-5
1.9b notepad or notebook

Slide 1.9 (this is a series that includes 8 and 19) so you will auto advance to next slide
Begin narration when slide begins
Header Text and Image 1.9b on screen at start.
Text 2-5 will appear on screen with audio cues
Add audio track 4W-5 and closed captions
cut strikethroughs from audio

click advance arrow

At what point are people leaving the company?

[Text 1] week one?

[Text 2] one month?

[TEXT 3] one year?

[Text 4] is our current training inadequate / missing something?

[Text 5] are we doing a bad job explaining our culture and values?

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4: Who needs to be involved?

audio track 4W-6
1.10 Who else needs to be involved

Slide 1.10
Begin narration when slide begins
Question Text, image 10, and button should be on screen at start.
Text1-4 should drip on screen with audio cues
Add lightbox for pdf download, use icon from icon library, draw hotspot, add trigger, add url.
Add audio track 4W-6 and closed captions - see section in script
cut strikethrough from audio

click advance arrow to advance

Who needs to be involved in the training solution?

4

Download 4Ws Infographic

[Text 1] Subject Matter Expert

[Text 2] Head of Human Resources

[Text 3] Onboarding Organizer

[Text 4] HR Rep Who Handles Exit Interviews

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4Ws Review

audio track 4W-7
1.11 Sticky Note video block

Slide 1.11
Begin narration when slide begins
Drip content on screen with audio – see cues in audio and on screen
Add audio track 4W-7 and closed captions
Cut strikethrus
Insert 1.11 Sticky Note Video Block with audio cue (full screen video, which replaces on screen text)

click advance arrow to advance

1

What’s the problem we are �trying to solve?

2

What do I know about the problem?

What more do I need to know about the problem?

3

Who needs to be involved in the training solution?

4

W’s

[TEXT1]

[TEXT2]

[TEXT3]

[TEXT4]

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So again, the four W's are, [TEXT 1] what's the problem we're trying to solve. [TEXT2] What do I know about the problem? [TEXT3] What else do I need to know about the problem and [TEXT4] who needs to be involved in this learning solution?

So that's the four Ws in a nutshell, but let me say this, we don't stop here. There is more information that we need to collect, but you go through this four w process.

[Insert Media Clip] Before you go into your training analysis completion stage, this is about you taking the time to evaluate and level set where you are and what else you need to know before you start reaching out to subject matter experts. Before you start reaching out to your boss, before you reach to the head of HR. So this is your opportunity to think, okay, let me get my head around what it is I'm trying to solve. What else do I need to know about the problem? What do I not know about the problem that I need to figure out and who else needs to be involved in this learning solution? So that's, this is a self evaluation process of what you know about a training that you've been assigned to. All right, when you're ready, I'll see you in the next lesson.

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Knowledge Check

Slide 1.12
Give 3 attempts and then reveal the correct answer
Points 2 and 7 are the correct answers.
Add a person cut out from Articulate library

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Knowledge Check

Which of the following are benefits of applying the 4Ws? Select all that apply.

Limits rework.
Self assess existing knowledge.
Makes your boss happier.
Helps the project get kicked off faster.
Assess what others know about the project.
Analyze the outcomes of the training.
Analyze who should be involved in the development of the learning solution.

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Congratulations

Slide 1.13
Students should exit here
Add a callout of person who is excited about the achievement
Play Music 331 Happy

Click Exit Button or X to close browser window

Congratulations, you have completed the 4Ws for Collecting Information!

EXIT

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