1 of 39

CIPS Level 4 Diploma in Procurement and Supply

Module title: Scope and Influence of Procurement and Supply [L4M1]

Leading global excellence in procurement and supply

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

2 of 39

Learning Outcome 1: Understand and analyse the added value that can be achieved through procurement and supply chain management �

1.1 Describe the categories of spend that an organisation may purchase

1.2 Analyse the different sources of added value in procurement and supply

1.3 Compare the concepts of procurement and supply chain management

1.4 Differentiate the stakeholders that a procurement or supply chain function may have

Slide 1

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

3 of 39

(1.1) Stock and non-stock procurements

Stock procurements

Non-stocked procurements:

  • Cleaning service
  • Telephone system
  • Internet contract
  • Organisational insurance
  • Advertising campaign

Slide 9

Slide 2

Raw Materials

Components

Finished Goods

Coal

Light bulbs

Shoes

Cotton

Plastic fittings

Beds

Fish

Castings

Confectionary

Oil

Nuts and bolts

Clothes

Rubber

Wearing parts

Jewellery

Wheat

Metal housing

Tinned food

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

4 of 39

(1.1) Direct and indirect procurements

Slide 9

Slide 3

Figure 1.5 Different supplier types, based on The Kraljic matrix

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

5 of 39

(1.1) CAPEX and OPEX

Capital Purchases (CAPEX)

Operations Expenditure (OPEX)

An asset purchased to last a long period of time

An ongoing expense to an organisation

Often paid as a lump sum or through a bank loan

Paid monthly or annually

Accounted for and depreciated over a period of time

Accounted for in the current month or year

High value

Low to medium value

Slide 9

Slide 41

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

6 of 39

(1.2) TCA and TCO

Slide 9

Slide 51

Figure 1.8 The elements of TCO

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

7 of 39

(1.2) Use of KPIs

Slide 9

Slide 6

Figure 1.9 Examples of KPIs relating to quality, quantity, timescales and place

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

8 of 39

(1.3) Supply chain management

Slide 9

Slide 7

Figure 1.12 A basic supply chain

Figure 1.13 A supply chain network (Source: Arteria Technologies Private Limited, finessart.com)

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

9 of 39

(1.4) Stakeholders

To identify stakeholders

    • Who is affected directly and indirectly by the organisation’s actions?
    • Who has power to influence the organisation’s decisions?
    • Who would be concerned if the project/organisation succeeded or failed?
    • Who has a personal interest in the project/organisation?
    • Who will benefit through success of the project/organisation?
    • Who could help solve problems?
    • Who sets the regulations that must be adhered to?
    • Who carries out related actions?

Slide 9

Slide 81

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

10 of 39

(1.4) Managing stakeholders

Slide 9

Slide 9

Figure 1.22 Stakeholder matrix based on Mendelow’s theory

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

11 of 39

Learning exercise: Chilled Logistics

Work in groups to discuss the following questions.

  1. Identify five examples of procurements that the distributor might need to make and categorise them according to whether they are:
  2. Stock or non-stocked
  3. Direct or indirect
  4. CAPEX or OPEX
  5. Create a supply chain, and expand it into a supply chain network relevant to this example.
  6. Identify at least four specific stakeholders of the distributor. You can refer back to the questions to ask to help you with this.

Slide 9

Slide 10

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

12 of 39

Learning Outcome 2: Understand and analyse the key steps when procuring goods or services �

2.1 Explain the key aspects of the procurement cycle

2.2 Analyse the key stages of a sourcing process

2.3 Explain how electronic systems can be used at different stages of the sourcing process

2.4 Analyse the relationship between achieving compliance with processes and the achievement of outcomes

Slide 11

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

13 of 39

(2.1) CIPS Procurement Cycle

Slide 9

Slide 12

Figure 2.1 The CIPS Procurement cycle (Source: www.cips.org/en-gb/knowledge/procurement-cycle/. Copyright CIPS 2014. All rights reserved.)

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

14 of 39

(2.1) CIPS Procurement Cycle: Stages 1–4

Slide 9

Slide 13

Figure 2.2 The make or buy decision

based on Linton

Figure 2.3 The product lifecycle

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

15 of 39

(2.1) CIPS Procurement Cycle: Stages 5–8

Slide 9

Slide 14

Invitation to tender

Request for quotation

Document sent out to invite bids

Document sent out to invite quotations

Formal

Informal

Suppliers are often pre-evaluated

Suppliers not usually pre-evaluated

Most commonly used in the Public Sector

Most commonly used in the Private Sector

Response will be in set format

Response will be in supplier’s own format

Terms can be negotiated

Terms cannot be negotiated

Used when purchasing Complex products or services

Used when purchasing Standard, regularly used products or services

Used when purchasing High value products or services

Used when purchasing Low value products and services

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

16 of 39

(2.1) CIPS Procurement Cycle: Stages 9–13

Slide 9

Slide 15

Collaborative

Distributive

Information is shared

Information is withheld

Needs are understood and attempted to be met

No effort made to understand the other side

Common goals, strategies and objectives

No shared goals

Focus of team work, openness and trust

One sided, aims to meet own needs only

Aims for win-win situation

Often results in win-lose situation

Long term relationship

Usually short term or one off relationship

Open communication

Little communication

Promotes supplier relationship management

Focuses on contract management

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

17 of 39

(2.2) Key stages of the sourcing process

Slide 9

Slide 16

Stage

Added value

Defining needs / developing specification

Ensures quality standards are met and reduces need for requotes due to lack of information or misinterpretation. Saves time

Developing contract / documentation

Ensures potential suppliers are fully briefed on the terms and conditions which eliminates at an early stage suppliers that cannot conform.

Supplier selection

Evaluation of suppliers removes unethical, unsuitable suppliers and those in financial difficulties

Contract award

Saves time compared with spot buying. Ensures goods are sourced against ongoing needs.

Contract / supplier management

Develops relationships which increase the chances of innovation, change management and trust between organisations.

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

18 of 39

(2.3) Electronic systems used in sourcing

Slide 9

Slide 17

Figure 2.11 The e-procurement process

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

19 of 39

(2.4) Compliance and achieving outcomes

Slide 9

Slide 181

Figure 2.16 Areas covered by compliance

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

20 of 39

Learning exercise: Save the Earth’s marketing contract

  1. Based on the information provided, would you advise Conrad to develop documentation for an ITT or an RFQ?
  2. Considering the purpose of the charity, what factors might Conrad want to find out about suppliers during the supplier selection stage?
  3. What activities could Conrad undertake in order to ensure the selected suppliers are appropriate to work with his organisation?

Slide 9

Slide 191

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

21 of 39

Learning Outcome 3: Understand and analyse the key aspects of organisational infrastructure that shape the scope of a procurement or supply chain function

3.1 Explain key aspects of corporate governance of a procurement or supply chain function

3.2. Analyse the impact of organisational policies and procedures on procurement

3.3 Examine the different structures of a procurement or supply chain function

3.4 Explain the common IT systems that can be used by a procurement or supply chain function

Slide 201

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

22 of 39

(3.1) Conflicts of interest (1)

Questions to ask yourself:

  • Will I gain financially in addition to my salary?
  • Do I have any personal relationships with colleagues or suppliers?
  • Am I doing an identical role for a competitor?
  • Should I disclose any of my concerns?

Slide 9

Slide 211

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

23 of 39

(3.1) Conflicts of interest (2)

Slide 9

Slide 221

Figure 2.2 The 4D model

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

24 of 39

(3.2) Procurement policies and strategies

Slide 9

Slide 23

Figure 3.5 Policies and procedures

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

25 of 39

(3.2) Involving other functions in the sourcing process

Slide 9

Slide 24

Function

Involvement in sourcing process

Procurement

Supplier evaluation, information gathering, specification collation, RFQ/ITT creation and evaluation, purchase order placing, contract management

Sales

Guide procurement on stakeholder needs, suggest sales figures to enable correct volumes to be secured

Finance

Set budgets, payment terms and credit limits. Analyse potential supplier’s financial performance.

Human resources

Ensure staff are treated ethically and that working conditions are acceptable

Operations

Help with testing, cost models, overhead costs training that may be required, bring in new business to increase volume

Research and design

Create specifications, give input on components from functionality and quality perspective, help with cost reduction ideas

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

26 of 39

(3.3) Types of procurement structures

Slide 9

Slide 25

Devolved

Hybrid

Centralised

How it works

  • Individuals are responsible for their own procurement
  • A mix of centralised and devolved
  • The vast majority of purchasing is done from a central location

Used by

  • Smaller organisations
  • Various

  • Large organisation with multiple sites

Advantages

  • Specialist product knowledge
  • Direct communication with supplier
  • Reduces costs
  • Reduces workload
  • Reduces costs and control
  • Enhances relationships

Disadvantages

  • Individuals aren’t procurement professionals
  • No economies of scale
  • Reduces competition
  • Internal conflict
  • Longer lead time
  • Doesn’t support local suppliers or economy

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

27 of 39

(3.3) Hybrid structures – Shared services

Hybrid structures of a procurement or supply chain function:

  • Consortium structures
  • Shared services
  • Lead buyer structures
  • Outsourced

Slide 9

Slide 261

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

28 of 39

(3.3) Hybrid structures - Outsourcing

Advantages

Disadvantages

Cost reduction

Difficulty in managing the change from internal to outsourced procurement

Reduced overheads (fewer procurement staff required)

Lack of control

Reduced training costs

Need to ensure time spent managing outsource suppliers is less than time previously spent on task

Economies of scale

Can be problems integrating company systems with the outsourced procurement function

Access to highly skilled buyers

Redundancies in current procurement team

Enables organisation to focus on core competencies

Lack of continuity of supply and supplier relationships

Slide 9

Slide 271

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

29 of 39

(3.4) Inventory management systems

Slide 9

Slide 281

Figure 2.2 Kanban system

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

30 of 39

Learning exercise: Yoko’s options

  1. Why was it important for Yoko to meet with the Directors of the other functions before making any decisions?
  2. What types of structures could Yoko implement within her team in order to make cost savings? What are the advantages and disadvantages of each one?
  3. If Yoko and the Procurement Directors of the neighbouring authorities decide to work together, what type of structure could they implement? What advantages could this bring?
  4. One of the members of Yoko’s team mentioned that their partner worked at a private procurement organisation that could be used to outsource work to. Would this present a conflict of interest for Yoko or the staff member who suggested it?

Slide 9

Slide 291

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

31 of 39

Learning Outcome 4: Understand and analyse the need for compliance with requirements when undertaking procurement activities in different sectors

4.1 Classify different economic and industrial sectors

4.2 Analyse the impact of the public sector on procurement or supply chain roles

4.3 Examine the impact of the private sector on procurement or supply chain roles

4.4 Examine the impact of the not-for-profit or third sector on procurement or supply chain roles

Slide 301

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

32 of 39

(4.1) Economic classifications

  • Private sector
  • Public sector
  • Third sector or not-for-profit
  • Primary sector
  • Secondary sector
  • Tertiary sector

Slide 9

Slide 311

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

33 of 39

(4.2) The Public Sector

Slide 9

Slide 321

Sector

Public sector

Owned by

Funded by

Purpose and objectives

Industrial sector

Examples

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

34 of 39

(4.2) The Public Sector - impact on procurement

Slide 9

Slide 33

Figure 4.1 Stakeholders in the public sector (www.publicengagement.ac.uk)

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

35 of 39

(4.3) The Private Sector

Slide 9

Slide 341

Sector

Private sector

Owned by

Funded by

Purpose and objectives

Industrial sector

Examples

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

36 of 39

(4.3) The Private Sector - impact on procurement

Regulatory bodies:

    • The International Labour Organisation (ILO)
    • The International Organisation For Standardization (ISO)

Regulations (UK)

    • The Consumer Rights Act 2015
    • Transport Driving Regulations

Slide 9

Slide 351

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

37 of 39

(4.4) Not-for-profit sector

Slide 9

Slide 361

Sector

Third sector

Operated by

Funded by

Purpose and objectives

Sector

Examples

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

38 of 39

(4.4) Not-for-profit sector – impact on procurement

Similarities with private sector:

  • aim to achieve best value for money
  • conduct ethical procurement
  • promote sustainability
  • benchmark to ensure fair pricing
  • carry out supply chain management.

Slide 9

Slide 371

Differences from private sector:

  • suppliers might offer something for nothing or reduced prices because they want to help the cause
  • gifts and hospitality is allowed, but they should be documented and verified to ensure donors aren’t looking to influence decision making.

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS

39 of 39

Learning exercise: Rules and regulations

Work in groups to discuss and carry out research to answer the following questions in preparation for your meeting with Malthe:

  1. What are the key differences between the public and the private sector?
  2. How does the way the public sector is funded have an impact on procurement?
  3. Identify regulations that apply in three particular circumstances (e.g. requisition authorisation thresholds, tendering processes, etc.) and explain what they are, and how they impact procurement.

Slide 9

Slide 381

Leading global excellence in procurement and supply

All rights reserved. These slides are provided exclusively to CIPS Approved Study Centres for the sole purpose of teaching CIPS Professional Qualifications, they are not to be used for any other purpose and may not be altered, copied, sold or lent to other parties. Copyright ©2018 CIPS