S. No.

Requirement

Category

Target Date

Priority

(1-low, 5 - high)

1

Verifying the users

Technical

Mo 3 - March

5

2

Create personal profiles

Technical

Mo 4 - April

5

3

Make groups, categorize activities

Technical

Mo 6 - June

4

4

Provide a chat platform

Technical

Mo 6 - June

4

5

Create a referral links

Technical

Mo 7 - July

2

6

Guide to use the app

Technical

Mo 4 - April

3

7

App testing

Technical & Security

Mo 9 - Sep

5

S. No.

Requirement

Category

Target Date

Priority

(1-low, 5 - high)

8

Hire consultants

Resource

Mo 3 - March

3

9

Administer surveys

Business

Mo 2 - Feb

4

10

Partner with clients

Business

Mo 10 - Oct

5

11

Provide customer support assistance

Business

Mo 4 - April

3

12

User protection

Security

Mo 3 - March

4

13

Procure external resources

Resource

Mo 3 - March

4

14

Data Gathering and Reporting

Technical/Business

Mo 11 - Nov

2

S.No

Stakeholder Name

Role

Frequency of Interaction

Communication Strategy

Position

1

Project Sponsor

Investor

Monthly

Inform

Supporter

2

Organizations

Clients/Users

Monthly

Consult & Inform

Neutral

3

Project Team (Procurement, Finance, Legal, External Liaison, etc.)

Owners

Twice a Week

Empower

Supporter

4

IT Team (Tech lead, Developers, Testers)

Owners

Twice a Week

Empower

Supporter

5

Marketing Agency, UX Designers

External Hires

Weekly

Consult & Negotiate

Neutral

6

AWS, MySQL, Language Software

Vendors, Procurement

Monthly

Negotiate

Neutral

7

iOS and Android App Stores

Retailers

Monthly

Consult & Negotiate

Neutral

8

Privacy Regulations and Compliance Monitors

Legal Community

Subjective

Monitor & Consult

Neutral

9

Discord, Slack, Other Collaboration Apps

Competitors

Subjective

Monitor

Opponents

10

Facebook, LinkedIn, Twitter (Linked to App)

Collaborators

Monthly

Negotiate & Inform

Neutral

11

Media and Interest Groups

(News, Social Media, Advertisements)

Community

Weekly

Consult & Inform

Neutral

KEY

Routine Journey

One-Time Journey

Main App Functions

Tasks

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Project Kick-off

​

​

​

​

​

​

​

​

​

​

​

​

Requirement Collection

​

​

​

​

​

​

​

​

​

​

​

​

Solution Design - App Design

​

​

​

​

​

​

​

​

​

​

​

​

Procurement

​

​

​

​

​

​

​

​

​

​

​

​

User Protection

​

​

​

​

​

​

​

​

​

​

​

​

App Development

​

​

​

​

​

​

​

​

​

​

​

​

App Testing

​

​

​

​

​

​

​

​

​

​

​

​

Partnership with Clients

​

​

​

​

​

​

​

​

​

​

​

​

App Deployment

​

​

​

​

​

​

​

​

​

​

​

​

Data Collection & Reporting

​

​

​

​

​

​

​

​

​

​

​

​

Project Closure & Handover

​

​

​

​

​

​

​

​

​

​

​

​

Internal Team

Work Required

(in hours)

Cost Per Hour

Estimated Cost

Project Sponsor

48

$ 50

$ 2,400

Project Manager

568

$ 50

$ 28,400

Business Analyst

56

$ 50

$ 2,800

Technical Lead

1,144

$ 60

$ 68,640

App Designers

880

$ 45

$ 39,600

App Developers

12,720

$ 60

$ 763,200

Testers

200

$ 50

$ 10,000

Procurement Manager

432

$ 40

$ 17,280

External Liaison

384

$ 40

$ 15,360

Marketing Team

72

$ 40

$ 2,880

Finance and Legal

280

$ 40

$ 11,200

Subtotal (A)

​

​

$ 961,760

External Hires

Work Required

(in hours)

Cost Per Hour

Estimated Cost

UI/UX Designers

600

$ 55

$ 33,000

Market Consultant

160

$ 40

$ 6,400

Marketing Agency

184

$ 40

$ 7,360

Subtotal (B)

​

​

$ 46,760

Particulars

Unit Cost

Frequency

Estimated Cost

Computer Hardware Maintenance

$ 550

25

$ 13,750

SSL Certificate

$ 70

10

$ 700

Hosting Server - AWS

$ 700

1

$ 700

SaaS - Taxio

$ 45

10

$ 450

RDBMS - MySQL

$ 600

1

$ 600

App Store & Google Play Fee

$ 125

1

$ 125

Subtotal (C)

​

​

$ 16,325

Resources

Associated Tasks

Duration

Cost

Team Required

Project Manager

Kick-off, Plan, Monitor, Hire consultants, App Deployment, Launch Event, Operations Handover, Lessons Learned, Close

110 days

$50/hr

Technical Lead

Kick-off, Plan, Design, Development, Privacy Testing, Pilot, Operations handover, Lessons learned

180 days

$60/hr

App Designers

App Design functions

80 days

$45/hr

App Developers

App Development Tasks, Testing

215 days

$60/hr

Procurement Manager

Procurement of external resources, AWS, MySQL, Taxio- Saas Offensive Language

50 days

$40/hr

Finance & Compliance

Legal Compliance, Reports, Contract Drafts, Privacy Clauses

35 Days

$40/hr

Resources

Associated Tasks

Duration

Cost

Team Required

Business Analysts

Kick-off, Plan, System Testing, Lessons Learned

21 days

$50/hr

Testers

Development, Testing, Pilot

35 days

$50/hr

Marketing Team

Hire Consultant, Surveys Launch events

12 days

$40/hr

External Liaison

Clients research & outreach, draft proposal, Contract drafting, Negotiate, Partnership

48 days

$40/hr

External Resources

Market Consultants

Market research & outreach, Consult on App design

22 days

$40/hr

Marketing Agency

Research and Outreach, Launch Event, Draft Proposal

43 days

$40/hr

UX Designers

UX, UI Designs integration of UX design

90 days

$55/hr

Item

Contract Type

Negotiation Strategy

Acceptance Criteria

Ongoing Support

Cost

MySQL - Relational Data Management

Fixed Price

Annual Contract

Vendor’s Pricing

Access to data

Annual Licence renewal

$600 Annually

Taxio- Saas Offensive Language

Monthly Subscription

market research

After the UAT

Monthly Subscription

$45 Monthly

AWS

​

Per Unit

Vendor pricing

After pass performance test

Annual Licence renewal

$700 Incremental based on use

Project Tasks

Project Sponsor

Project

Manager

Business Analyst

Tech

Lead

Design

Team

Dev

Team

Procure

Manager

Finance/

Legal

Marketing Team

Testers

Market Consultant

Marketing

Agency

UX Dev

Project Plan

I

A

R

C

C

C

I

C

I

C

​

​

​

Gather requirements

C

A/R

R

C

C

C

C

C

C

C

C

C

​

Budget Plan

I

A

C

R

C

C

C

R

​

​

​

​

​

Solution Design

I

C

C

A

R

C

C

I

I

I

C

​

C

UX/UI Design

I

C

C

A

C

I

I

​

​

I

​

​

R

Procurement

I

C

C

C

C

C

A/R

C

C

​

​

​

​

User Protection

I

C

​

R

C

R

​

A

​

C

​

​

​

App development

I

C

I

A

C

R

​

​

I

I

C

​

R

Project Tasks

Project Sponsor

Project

Manager

Business Analyst

Tech

Lead

Design

Team

Dev

Team

Procure

Manager

Finance/

Legal

Marketing Team

Testers

Market Consultant

Marketing

Agency

UX Dev

Unit & System Testing

I

C

I

A

​

C

​

​

​

R

​

​

I

User Testing

I

C

C

A

I

C

​

​

​

R

C

​

C

Debug

I

C

​

A

​

R

​

​

​

C

​

​

​

Pilot

C

C

I

A

I

R

​

​

I

R

​

I

I

Partnership with Companies

I

A

C

​

​

​

​

C

R

​

C

R

​

App Deployment

C

A

R

I

R

​

​

I

C

​

​

C

Launch event

C

C

I

I

I

I

I

C

A

I

I

R

I

Data Gathering & Reporting

I

C

​

A

​

R

​

I

C

​

I

​

​

Operations handover

C

A

I

C

I

R

I

I

I

I

I

I

I

Close project

A

R

I

I

I

I

I

I

I

I

I

I

I

Risk

Risk Category

Owner

Probability

(1-none, 5-high)

Impact (1-none, 5-high)

Risk Score (1-25)

Mitigation Approach

Mitigation Strategy

Issues in Solution Design Not Meeting Requirements

Technical & Scope

Technical Lead & Business Analyst

2

5

10

Mitigate Probability

Tech Lead and BA should work together to discuss and clarify app requirements

Problems of Integration with External SaaS

Technical & Resource

Technical Lead & Procurement Rep

3

5

15

Mitigate Probability

Ensure that procured SaaS is compatible and conduct multiple integration testing

System and Data Security Risks

Technical

Technical Lead & Developers

1

5

5

Mitigate Prob & Impact

Web Application Firewall, Secure HTTPS, frequent updates, Nightly backups

Privacy Risks in Collaborative Filtering

Technical & Business

Technical Lead & Project manager

1

3

3

Mitigate Impact & Transfer

Add T&C in App for Users, Updated Software and Plugins, Fragmented Data

Requirement Change Request from Clients After App Development

Business

Project Manager & External Liaison

3

4

12

Avoid

Do market research and gather requirements well, add protection clause in client contracts

Risk

Risk Category

Owner

Probability

(1-none, 5-high)

Impact (1-none, 5-high)

Risk Score (1-25)

Mitigation Approach

Mitigation Strategy

Too Many Calls to Action in User Interface Design

Technical

UX Designers & Tech Lead

4

3

12

Mitigate and Accept

User Interface is key in App Dev so prioritize CTAs and add schedule flexibility

Too Many Testing Errors or Usability Bugs

Technical

IT Team

4

4

16

Mitigate Prob & Impact

Very likely. Agile testing, multiple rounds of UAT, get representative user sample

High App Downtime

Technical & Operations

Proj Manager & IT Team

1

5

5

Avoid

High impact on clients. Keep software, plugins updated. IT monitors domain, servers

Challenges in Partnering with Clients

Business & Market

Proj Manager & External Liaison

3

5

15

Mitigate Probability

Rigorous market research, Approach clients before & after solution design

Late App Development Deliverables

Schedule & Cost

Proj Manager & Tech Leaf

3

3

9

Mitigate & Accept

Conduct frequent check-ins, monitor project schedule, provide immediate support

Sections

Slides

Owner

Project Proposal

Slide 3 - Slide 7

Xu Lian & Soumya

Project Requirements and Stakeholder Matrix

Slide 8 - Slide 13

Tsai-Hsin Chen

Solution Diagram, Project Schedule, & Budget

Slide 14 - Slide 24

Soumya Mittal

Project Resources, Procurement, & RACI Matrix

Slide 25 - Slide 32

Ana Figuerado

Risk Register

Slide 33 - Slide 35

Qinfang Liu & Soumya

Sample Status Report

Slide 36 - Slide 38

Qinfang Liu & Soumya

Quality Management, Testing, & Deployment Plan

Slide 39 - Slide 44

Vivek Dasari

Lessons Learned

Slide 45 - Slide 46

Tsai-Hsin, Vivek, & Soumya