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UX in Action

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Suruchi Dhungana

Product Management Fellow

How I entered the world of User Experience (UX)

&

How understanding users helped me

design better UI and UX

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My UX Journey

  1. Guided by mentor
  2. Watched some youtube videos
  3. Watched few of the OpenMRS recorded designer’s calls for user testing and user understanding
  4. Google search for list of questions and compared with previously watched calls recording
  5. Compiled a list of questions and set a protocol for different approaches

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Where to start for better UI?

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Know your user- User Interview

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User Acceptance Testing for a feature

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Persona(User testing-Online and In-person)

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Persona

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Reflection with the team

  1. Discussion among squad (Bring up persons repeatedly)
  2. Communicate with engineers, designers and OCL team
  3. Reflection in roadmap
  4. Changes in UI addressing pain-points
  5. Product derived from user’s input

OpenMRS OCL Squad