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LINC901

Web Platform for LINC/211's Community Resources Database

Team Lorem Ipsum Generator

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LINC/211

Over 25,000 calls made per month to the Memphis Public Library’s 211 phone service

Top two request categories for the period Nov 08, 2024 to Nov 07, 2025:

    • Government and Legal
    • Housing and Shelter

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LINC/211's Community Resources Database

Gaps

Organizations providing community resources struggle to keep their listings current

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User-friendliness

2

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Existing Solution

Our App

static directory

dynamic resource matching

must call or search manually

automatic personalized suggestions

info can become outdated

organizations update info directly

no follow-up system

resource tracking + reminder alerts

Our Solution: Connecting the 901 to the 211

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What the Public Sees

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What the Public Sees

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What an Organization Sees

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What an Administrator Sees

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Next Steps

    • Add analytics for traffic to different organization pages
    • Mobile app version
    • Refine features showcased so far