Ubeya App
Quick Training Guide
Set up your profile • Apply for shifts • Confirm your schedule
A simple walkthrough for new team members.
What you'll learn
Six quick things to master in the Ubeya app.
1
Set up your profile
Add a clear photo so we know who you are.
2
Message us anytime
Reach the team through the app inbox.
3
Check the Feed
Announcements and new job opportunities.
4
Apply for shifts
Browse Offers and apply in one tap.
5
Confirm your shift
Two confirmations keep your spot.
6
Manage your shift
Calendar, swap, or release a shift.
Getting around the app
Five tabs live along the bottom of every screen.
Home
Your dashboard — greeting, schedule preview & offers.
Schedule
Shifts you're booked on. Confirm them here.
Offers
Open jobs you can apply for.
Feed
Announcements & new opportunities.
Inbox
Message the team directly.
Tap ☰ (top-left) for more: Income, Documents, Weekly Preferences & Settings.
STEP 1
Set Up Your Profile
1
Open the app. You'll see “Hi Bob” — your own name — at the top.
2
Tap your name or photo at the very top of the Home screen.
3
Upload or update your profile picture.
Why it matters�We want to see who you are when you message us. Please add a clear, recent photo of yourself.
STEP 2
Message Us Anytime
1
Tap Inbox the chat icon on the bottom-right.
2
Open the first chat — The All Star Agency.
3
Read your messages including everything sent during your interview.
4
Type a message e.g. “Hello!” — reach us with any question.
This is your direct line�Any questions about a shift, uniform, or location? Message us right here.
STEP 3
Check the Feed
1
Tap Feed the middle-right icon on the bottom bar.
2
Read announcements and brand-new job opportunities.
3
Watch for urgent gigs last-minute shifts are often posted here first.
Good to know�Event details — QR codes, parking passes and the exact location — are frequently shared on the Feed too. Yet, always check your job schedule feeds instead for events.
STEP 4
Apply for Shifts
1
Tap Offers the megaphone icon on the bottom bar.
2
Browse the open jobs e.g. Dishwasher, or the BTS Concert on Aug 15.
3
Tap a job you're available to work.
4
Tap Apply the button turns to “Applied.”
Applying is not booking yet�It sends a request to us — the next slide explains what happens after.
STEP 4
What the statuses mean
Applied
Your request was sent successfully — now waiting for approval.
Pending
Shown in Offers — we're reviewing your application.
Not every application is accepted�Some shifts fill up fast — it's case by case. You'll get an app notification once you're booked.
A booked shift then moves into your Schedule ➔
STEP 5
Confirm Your Shift
Once you're booked, this is the step we need from you.
1
Go to Schedule open the Upcoming tab.
2
Tap your shift e.g. Saturday, August 15.
3
Tap Confirm review the uniform & details, then confirm.
Two confirmations required�Confirm once NOW, and again 48 hours before the shift starts. You must do BOTH to keep your spot.
STEP 6
Manage Your Shift
Open a booked shift to find these options:
Add shift to Calendar
Save it to your phone or tablet calendar.
Feed
Event announcements: QR code, parking pass, exact location.
Swap Shift
Hand your shift to another team member.
Release Shift
Cancel only if you truly can't make it.
Releasing a shift?�Tell us the reason ahead of time so you're not flagged as a No-Show.
Remember these 4 things
Add a clear photo
Keep your profile picture current so we recognise you.
Confirm both times
Now, and again 48 hours before the shift.
Apply early
Popular shifts fill up fast — don't wait.
Never no-show
Release early and tell us why if plans change.
You're all set!
Welcome to The All Star Agency team.
Questions?�Message us anytime: Inbox ➔ The All Star Agency.